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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, 401(k) plan, Free PF Black Card gym membership, Paid Time Off
Posted 8d ago
~40 hrs/week
Responsibilities
The Assistant Club Manager assists in recruiting, training, and managing staff while ensuring a welcoming environment for all members. They are responsible for overseeing facility cleanliness, resolving member concerns, and supporting the Club Manager with daily operations.
Requirements
Candidates must be at least 18 years old and possess strong leadership and customer service skills. A high school diploma or GED is preferred, and the ability to pass a background check and obtain CPR/AED certification is required.
Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.”
Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You’ll be joining a team that values: • People-we genuinely care about our team + members • Fun- we enjoy the work • Honesty- we lead with integrity • Accountability- we own the outcome • Drive- we take initiative
Characteristics that will make you the perfect fit for our Assistant Club Manager:
Essential Duties & Responsibilities:
Assist in recruiting, hiring, training, and developing a high performing staff consisting of Member Service Representatives, Overnight Member Services Representatives, and Fitness Instructor.
Lead by example and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follow superior customer service guidelines.
Resolve member concerns in a fair and equitable manner.
Assist with staff management and provide support to Club Manager with reporting, inventory, and other assigned duties as needed.
Assist in administering and enforcing company policies and procedures with staff and members.
Involved in all front desk related activities including answering phones in a friendly manner, assisting members with a variety of tasks, checking in members, new member sign-up. Touring perspective. Facilitate all member requests, issues, and questions.
Ensure prompt opening/closing of gym following proper protocols.
Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
Ensure safety of employees, members, and club property.
Determine and communicate equipment repair in a timely manner.
Subject to work at any Planet Fitness location within Houston Fitness Partners franchise.
Minimum Skills:
Superior customer service skills, preferably in the fitness industry.
Previous work experience at Planet Fitness is a plus.
Exceptional leadership, diplomacy and listening skills.
Basic computer proficiency (Microsoft Office).
Strong problem resolution skills, hardworking, enthusiastic, and energetic!
Minimum Qualifications:
Must be 18 years of age or older.
High school diploma/GED equivalent preferred.
Ability to pass a background check.
Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed.
Physical Demands of the Club Manager:
Continual standing and walking throughout the club to accomplish tasks during shift.
Ability to work 3rd shift (overnight) alone, in the event overnight staff is unavailable
Must be able to lift up to 50 pounds.
Will encounter toxic chemicals during shift.
Frequent cleaning and sanitizing of equipment and facilities.
Some bending, twisting, and reaching are required to accomplish tasks.
Benefits of Joining Our Team:
Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week).
401(k) plan eligible after 12 months of employment.
Free PF Black Card gym membership.
Opportunities for growth.
10 days of Paid Time Off (PTO) annually and select holidays.
As part of our hiring process, we use the E-Verify system to confirm that new employees are legally authorized to work in the United States.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.
Founded in 2008 by Jon Evans and Scott Sanders, Houston Fitness Partners, an independently owned and operating franchisee of Planet Fitness, is growing rapidly and currently has 40 locations across the Houston, TX area. Sharing the same mission as our franchisor, our goal is to provide a high-quality fitness experience in a welcoming, non-intimidating environment where anyone can feel they belong, which we call the Judgement Free Zone®. We bring that same culture into our day-to-day operations by following our core values focused on People, Fun, Honesty, Accountability, and Drive.
Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with more than 2,000 locations. More than 90% of Planet Fitness stores are owned and operated by independent businessmen and women, all striving to provide a high-quality fitness experience at an affordable price so that all will have access to fitness for both physical and mental health well-being.
How many Customer Service & Support jobs are open in Oak Ridge, TN right now?
There are currently 157 open customer service & support positions in Oak Ridge, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Oak Ridge, TN?
Companies currently hiring include The TJX Companies, Inc., Covenant Health, Tire Discounters, Inc., Domino's, Goodwill Industries-Knoxville, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Oak Ridge, TN?
Yes — 8 of the 157 open customer service & support positions offer remote or hybrid work (4 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in Oak Ridge, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.