Overview The Systems Administrator I supports the US Department of Energy Office of Scientific and Technical Information (DOE OSTI) mission by assisting with the administration, maintenance, and support of mission system…
Skills: Windows Server Administration, Vulnerability Remediation, Software Patching, DISA STIGs, Active Directory
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TOWNEPLACE SUITES - KNOXVILLE/OAK RIDGE
Guest Service Representative
Oak Ridge, Tennessee, United States · On-site
Entry level
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This position is on-site at our Corporate Headquarters in Oak Ridge, TN. The Operations Manager leads complex operational functions related to account and membership administration, including online account opening, cert…
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$70k–$75k/yr
Full-time
Posted 2d ago
Apply by Jul 24
~40 hrs/week
Responsibilities
The role involves performing routine systems administration, vulnerability remediation, and software patching for the DOE OSTI mission. Key duties include managing Windows server-based systems, user accounts, and executing automation scripts under guidance.
Requirements
Candidates need at least one year of experience in Windows system administration and foundational knowledge of Active Directory and M365. Basic scripting skills in PowerShell and exposure to virtualization platforms like VMware or Proxmox are required.
Full job description
Overview
The Systems Administrator I supports the US Department of Energy Office of Scientific and Technical Information (DOE OSTI) mission by assisting with the administration, maintenance, and support of mission systems. This role focuses on performing routine systems administration tasks under guidance while developing technical skills. This role is ONSITE in Oak Ridge, TN.
Responsibilities
Essential Duties & Responsibilities:
Responsibilities include, but are not limited to the following:
Perform routine vulnerability remediation and software patching tasks following documented procedures.
Assist with system baseline hardening using DISA STIGs.
Assist with installation, configuration, maintenance, and monitoring of Windows server-based systems.
Support management of user accounts, privileged access, and group memberships in on-premises and cloud environments.
Assist with deployment and configuration of mission-supporting applications and infrastructure.
Execute automation scripts for routine tasks developed by senior team members.
Maintain system documentation, inventories, and procedural updates.
Monitor systems and escalate issues appropriately.
Coordinate and communicate task status with team members and stakeholders.
Performs other duties as assigned.
Qualifications
Qualifications:
1+ years of system administration or relevant IT experience with Windows operating systems.
Foundational knowledge of Windows server environments.
Familiarity with Microsoft Active Directory and Microsoft M365.
Exposure to virtualization platforms such as VMware, Proxmox, or Red Hat Virtualization.
Ability to follow procedures and technical documentation.
Demonstrated excellent customer service.
Demonstrated ability to clearly and effectively communicate both verbally and in written format.
Strong planning and organizational skills with attention to detail and a focus on delivery.
Self-directed, results-oriented, and flexible.
Ability to build strong working relationships across all levels of an organization.
Ability to work as part of a diverse team.
Ability to translate technical information to an audience-appropriate level.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.
Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies.
The employee must occasionally lift and/or move up to fifteen (15) pounds.
Fine hand manipulation (keyboarding).
Must have the ability to view computer monitor for extended periods of time.
Must have the ability to sit for extended periods of time.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Exposure to general office conditions while conducting office duties.
Salary: $70,000.00 - $75,000.00
Working at Edgewater Federal Solutions:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services, and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Companies since 2018.
Edgewater Federal Solutions is an Equal Opportunity Employer. It has been and continues to be our policy to provide equal employment to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran status and/or other status protected by applicable law. #LI-HH1
Related keywords
Windows ServerActive DirectoryMicrosoft M365VMwareProxmoxRed Hat VirtualizationPowerShellDISA STIGsVulnerability RemediationSoftware PatchingSystem HardeningVirtualizationCloud InfrastructureDOE OSTIInformation TechnologySystem Administration
Edgewater Federal Solutions was founded in 2002 with the mission of being the best IT consulting company possible for our government clients, our contracting partners and our employees. We give you the opportunity to achieve contracting compliance without sacrificing quality.
Our business has grown steadily, supporting several federal organizations across the U.S. Our success is based on deep institutional knowledge of such entities as the Department of Energy and our unparalleled team of experts in every aspect of the IT life cycle, from program/project management to system/network operations to cyber security. It is this team that inspired the Edgewater slogan, “Our People ... Your Edge.”
The majority of our employees currently have or have previously held a top secret clearance, and many have advanced degrees and certifications in their specialties. Whether a CIO needs to implement a major system integration or a cabinet-level agency wants policy support and governance, Edgewater brings in the optimal combination of talent and knowledge for maximum efficiency and effectiveness.
How do we attract such highly qualified people to our team? By offering compensation that matches or exceeds others in the industry. This, along with Edgewater's stability and extensive experience within government, fosters a sense of confidence, commitment and loyalty in our employees. Our corporate culture breeds success, which in turn engenders your success.
Offices: 5280 Corporate Dr, Suite C130, Frederick, Maryland 21703, US · 6605 Uptown Blvd NE, Suite 140, Albuquerque, New Mexico 87110, US · 850 W Quinn Rd, Suite C, Pocatello, Idaho 83202, US · 11911 Freedom Dr, 9th Floor, Reston, Virginia 20190, US
Information Technology SolutionsEnterprise Systems Engineering & OperationsProgram/Project Management SupportCyber SecurityFederal Government ContractingRecords Managementand Application DevelopmentInformation TechnologyInformation ServicesProfessional Services
How many Customer Service & Support jobs are open in Oak Ridge, TN right now?
There are currently 133 open customer service & support positions in Oak Ridge, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Oak Ridge, TN?
Companies currently hiring include Acrisure, DICK'S Sporting Goods, Gold's Gym Tennessee, Appalachian Underwriters, Inc., a Wholesure Partner, Covenant Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Oak Ridge, TN?
Yes — 9 of the 133 open customer service & support positions offer remote or hybrid work (5 remote, 4 hybrid).
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