Norfolk, Virginia, United States · On-site
$15/hr–$17/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive System Knowledge, Parts Sourcing, Customer Service, Diagnostic Equipment Operation, POS Systems
Norfolk, Virginia, United States · On-site
$15/hr–$17/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Automotive Systems Knowledge, Parts Sourcing, Customer Service, POS Systems, Diagnostic Equipment Operation
Norfolk, Virginia, United States · On-site
$13/hr–$14/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Norfolk, Virginia, United States · On-site
Requisition ID: 934529 Store #: 00P241 Sunglass Hut Position:Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to gro…
Skills: Customer Service, Sales, Communication Skills, Retail Operations, Fashion Trends
Norfolk, Virginia, United States · Remote Solely
Description: As a Guest Relations Coordinator, youll manage client experiences and ensure every traveler receives attentive, personalized care. Responsibilities: Manage guest communication and satisfaction. Coordinate re…
Skills: Guest Communication, Reservation Coordination, Itinerary Planning, Customer Satisfaction, Remote Work Tools
Norfolk, Virginia, United States · On-site
$16/hr–$16/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Norfolk, Virginia, United States · On-site
$16/hr–$16/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Norfolk, Virginia, United States · On-site
Company Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we hav…
Skills: Irrigation Product Knowledge, Customer Service, Management, Sales And Operations Planning, Demand Forecasting
Norfolk, Virginia, United States · On-site
$18/hr–$28/hr
Phlebotomist III Territory - Norfolk, VA, Monday to Friday, hours vary between 6:00 AM to 6:00 PM, with rotational weekends Travel within an assigned territory to deliver professional phlebotomy services at assigned Pati…
Skills: Phlebotomy, Pediatric Blood Collection, Geriatric Blood Collection, Patient Identification, Specimen Collection
Norfolk, Virginia, United States · On-site
$180/hr–$200/hr
We have immediate Opportunities for FedEx Ground Parcel Delivery Drivers to support our delivery operations in Virginia . We are currently accepting applications for these positions Fedex Location address: 2555 Ellsmere …
Skills: Package Delivery, Vehicle Operation, Scanning, Loading and Unloading, Customer Relations
Norfolk, Virginia, United States · On-site
Begin a challenging career with the Norfolk Airport Authority, a political subdivision of the Commonwealth of Virginia. Our mission is to connect our community with the world by safely, reliably, and efficiently operatin…
Skills: Customer Service, Critical Thinking, TSA Regulations, FAA Regulations, Microsoft Office Suite
Norfolk, Virginia, United States · On-site
$12/hr–$13/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
Norfolk, Virginia, United States · On-site
$15/hr–$16/hr
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision Making, Customer Service, Sales Performance, Team Development
Norfolk, Virginia, United States · On-site
$62k–$104k/yr
About the Role: The Marine Master Yamaha or Mercury Technician plays a critical role in ensuring the optimal performance, safety, and reliability of marine engines and related systems. This position involves diagnosing, …
Skills: Marine Engine Diagnostics, Electrical Systems Repair, Mechanical Repair, Technical Manual Interpretation, Wiring Diagram Analysis
Norfolk, Virginia, United States · On-site
$16/hr–$17/hr
Residence Inn Downtown Norfolk SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREA…
Skills: Guest Relations, Food Safety, Conflict Resolution, Communication Skills, Hospitality
Norfolk, Virginia, United States · On-site
$16/hr–$17/hr
Residence Inn Downtown Norfolk SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREA…
Skills: Guest Relations, Food Safety, Buffet Management, Conflict Resolution, Communication Skills
Norfolk, Virginia, United States · On-site
Job Description The following is considered minimum expectations in performance while working for Domino’s Pizza: Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful a…
Skills: Customer Service, Phone Etiquette, Order Accuracy, Food Preparation, Cash Handling
Norfolk, Virginia, United States · On-site
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
Norfolk, Virginia, United States · On-site
$12/hr–$13/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Relationship Management, Organization, Communication
Norfolk, Virginia, United States · On-site
$12/hr–$13/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
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Provide expert automotive parts knowledge and technical support to DIY customers while achieving sales goals. Manage store operations including inventory maintenance, key holder duties, and basic vehicle services like battery and wiper installation.
Requires 3-5 years of automotive parts experience and a valid driver's license. Candidates must possess strong diagnostic skills across various automotive systems and the ability to use POS and parts lookup software.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
https://jobs.advanceautoparts.com/us/en/benefits
California Residents click below for Privacy Notice:
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of April 25, 2026, Advance operated 4,308 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 797 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Offices: 2635 E. Millbrook Road, Raleigh, NC 27604, US · 5008 Airport Rd, Roanoke, VA 24012, US · SEZ Zone, Survey No.89 Kokapet, Gandipet, Rangareddy, Telangana, India, IN · 13F, No. 90 Sec1, Jianguo N. Rd, Jhongshan District, Taipei, Taiwan, TW
There are currently 724 open customer service & support positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
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Yes — 31 of the 724 open customer service & support positions offer remote or hybrid work (16 remote, 15 hybrid).
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