Naperville, Illinois, United States · On-site
$20/hr–$30/hr
Hourly Pay Range: $20.69 - $30.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Mental Health Intake Associate Locatio…
Skills: Crisis Triage, Patient Registration, Insurance Verification, Financial Counseling, Epic Software
Naperville, Illinois, United States · On-site
$15/hr–$15/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer Service, Communication, Organization, Multi-tasking, Cash Handling
Naperville, Illinois, United States · On-site
$22/hr–$31/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Retail Leadership, Team Development, Store Operations, Customer Service, Merchandising
Naperville, Illinois, United States · On-site
The Assistant General Manager will support the General Manager coordinating, directing and planning everyday business operations. The Assistant General Manager is a team builder and helps provide support and direction al…
Skills: Team Leadership, Operational Planning, Staff Scheduling, Guest Relations, Inventory Management
Naperville, Illinois, United States · On-site
The Assistant Manager supports the Assistant General Manager and General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work…
Skills: Leadership, Team Management, Operational Planning, Customer Service, Scheduling
Naperville, Illinois, United States · On-site
The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoo…
Skills: Business Planning, Team Leadership, Operational Management, Inventory Management, Cash Handling
Naperville, Illinois, United States · On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion
Naperville, Illinois, United States · On-site
The Shift Leader is responsible and accountable for all Restaurant activities while on duty. The Shift Leader will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of t…
Skills: Leadership, Team Management, Staff Scheduling, Customer Service, Cash Handling
Naperville, Illinois, United States · On-site
$16/hr–$30/hr
GROUP FITNESS INSTRUCTOR Part-Time Non-Exempt Reports to: Group Fitness Coordinator / General Manager We’re seeking a Group Fitness Instructor who is passionate about becoming part of our club members’ fitness journey an…
Skills: Group Fitness Instruction, Member Engagement, Class Management, Motivational Coaching, Customer Service
Naperville, Illinois, United States · Hybrid
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
Skills: Python, JavaScript, TypeScript, PyTorch, Hugging Face
Naperville, Illinois, United States · On-site
$50k–$64k/yr
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: People Leadership, Customer Experience, Retail Management, Loyalty Program Management, Performance Management
Naperville, Illinois, United States · On-site
Overview: The Naperville Park District is hiring Childcare Attendants. This position is responsible for supervising children in the Fort Childcare and Indoor Playground and is under the direction of the Childcare Coordin…
Skills: Child Supervision, Customer Service, Communication Skills, Risk Management, Incident Reporting
Naperville, Illinois, United States · On-site
$19/hr–$28/hr
Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Patient Access Rep III Location: LOH N…
Skills: Patient Registration, Insurance Verification, Financial Counseling, Medical Billing, Clinical Documentation Review
Naperville, Illinois, United States · Remote OK
AO Globe Life is Hiring: Your Path to Unlimited Growth Starts Here! At AO Globe Life, we’re dedicated to empowering our team to make a real impact every day by delivering exceptional service and innovative life insurance…
Skills: Customer Service, Sales, Inbound Communication, Problem Solving, Time Management
Naperville, Illinois, United States · On-site
$17/hr–$17/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Naperville, Illinois, United States · On-site
$15/hr–$20/hr
Position Overview About Us: At Athletico, we believe in the power of support – because a little help can lead to extraordinary achievements. Physical therapy isn’t just about recovery; it’s about transformation. Our team…
Skills: Patient Care, Clinical Assistance, Administrative Support, Communication Skills, Time Management
Naperville, Illinois, United States · On-site
Company Description Locally Owned by Franchisee Next Level Pizza Company, LLC. d.b.a Domino's Pizza. We pride ourselves on best in class training, circle of operations, technology, and co-workers. We are passionate about…
Skills: Customer Service, Inventory Management, Cash Handling, Food Safety, Staff Scheduling
Naperville, Illinois, United States · On-site
Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance and Dental Plans On-t…
Skills: Customer Service, Team Leadership, Team Development, Retail Management, Goal Orientation
Naperville, Illinois, United States · On-site
$16/hr–$21/hr
Overview Are you looking for a fulfilling retail position that combines a love of helping customers find their Perfect Fit with great perks, a strong team environment, room to grow, and competitive earning potential? You…
Skills: Customer Service, Retail Sales, Leadership, Problem Solving, Interpersonal Communication
Naperville, Illinois, United States · On-site
Description The Role at a Glance – BMW Porter Bill Jacobs BMW is excited to add to our elite Porter team. If you're interested in representing our luxury brand and have a passion for delivering 5-star customer service at…
Skills: Driving, Customer Service, Attention To Detail, Communication, Manual Transmission Driving
Naperville, Illinois, United States • On-site
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The role involves providing initial response and triage for mental health callers, scheduling appointments, and managing patient registration. Additionally, the associate handles insurance verification, financial counseling, and payment collection.
Candidates must possess strong communication skills and analytical ability. A minimum of one year of business office or clinic experience and knowledge of managed care insurance is preferred.
Position: Mental Health Intake Associate
Location: LOMG/ Mill Street ; Naperville, IL
Full Time
Hours: 8:30am-5:00pm (2 evening shifts/week)
Provides initial response to callers within Linden Oaks Medical Group. Conducts initial assessment of callers and schedules behavioral health medication management, counseling, and group therapy appointments. Responds to and triages crisis calls. Registers, reviews and corrects patient registration information in the computer system. Verifies insurance coverage and eligibility on all accounts as well as Blue Cross HMOI members. Gathers necessary proof of insurance coverage, works closely with other departments regarding the certification process and exchanges and/or relays patient insurance information. Meets with all uninsured patients to discuss options and obtain payment when necessary.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological needs of patients served and the ability to respond appropriately to those needs.
Front Desk:
Answers telephone calls, determines nature of calls, assists callers in determining which services are appropriate, documents calls in Epic and routes to appropriate personnel.
Responds to and triages crisis calls. Coordinates with clinical team to respond immediately to urgent situations.
Schedules patient appointments or refers patients to navigation referral department via Epic.
Enters data necessary for scheduling patient using departmental software program(s).
Assists in the preparation of communication to providers and/or clients regarding issues, such as, approvals, denials and confirmations.
Checks software program for daily visit cancellations.
Schedules follow-up appointments.
Patient Accounting Duties:
Contacts the insurance company on each patient to verify insurance eligibility and coverage and obtains detailed benefits for all levels of care for psychiatric and/or substance abuse.
Conducts financial counseling by meetings with patients regarding their benefits. Counsels patients on their benefits, usage and estimated patient portions.
Meets with the patient to explain their options and collects payment as necessary when an account is no longer being authorized by the insurance company.
Responds to telephone inquiries received from patients and insurance companies.
Handles price quotes for all visits either by meeting with the patient or by phone.
Answers patient questions relative to claims adjudication.
Researches and resolves accounts as requested by management.
Assists with pre-certs for insurance companies.
Receives and records patient payments made at time of service including collection of co-payments, balances on accounts, and bad debt balances. Updates patient account information in Epic.
Balances cash drawer, researches and modifies discrepancies and/or errors, and prepares day end close.
Sends daily deposits to bank.
Reconciles bank receipts to Epic batches.
Registration Functions:
Greets patients and patients’ families arriving for scheduled appointments.
Registers patients in system.
Scans paperwork into Epic.
Reviews various forms (i.e. Release of Information, Agreement and Authorization, etc) with patients.
Ensures mandatory forms are signed and reviewed with patients.
Checks patients in/out utilizing Epic.
Performs order entry as needed.
Other Duties:
Prepares all patient charts prior to each visit ensuring eligibility and paperwork are updated.
Works Epic in-basket messages and registration work queues.
Prepares and mails “no show” letters to patients.
Prepares bad debt letters.
Runs provider waitlists.
Processes medical record requests.
Assists providers with all requests (calls patients with instructions, types letters, etc.)
Cover shifts at other sites as needed.
Completes daily open/closing office checklist.
Documents all incoming faxes in Epic.
Required Education, Skills and/or Experience:
A significant level of communication skills
Some analytical ability
Preferred Education, Skills and/or Experience:
A minimum of one year of previous Business Office/Clinic experience
Previous insurance and managed care experience
Premium pay such as shift, on call, holiday and more based on an employee’s job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
One system. Worlds of opportunities.
The Nevada System of Higher Education, comprised of two doctoral-granting universities, a state college, four comprehensive community colleges and one environmental research institute, serves the educational and job training needs of Nevada. NSHE provides educational opportunities to nearly 105,000 students and is governed by the Nevada Board of Regents.
There are currently 456 open customer service & support positions in Naperville, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Albertsons Companies, Duly Health and Care, Nevada System of Higher Education, Starbucks, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 31 of the 456 open customer service & support positions offer remote or hybrid work (13 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
