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Customer Service & Support Jobs in Muncie, IN (Now Hiring) — 192 open

Wawa, Inc. logoWawa, Inc.

General Manager

Muncie, Indiana, United States · On-site

$75k–$90k/yr

Senior$708K raised

As the General Manager (GM), you’re the ultimate leader of the store—setting the vision, driving results, and inspiring your team, every day. You’ll take ownership of everything from daily operations and store profitabil…

Skills: Leadership, Store Operations, Financial Analysis, Team Development, Customer Service

Ball State University - College of Architecture and Planning logoBall State University - College of Architecture and Planning

Food Service Worker

Muncie, Indiana, United States · On-site

Entry level

Position Title: Food Service Worker Compensation: $16.76 - $16.76 Department: The Atrium Start Date: 08/03/2026 About this opportunity: Ball State University Dining has an opportunity for a Food Service Worker position. …

Skills: Customer service, Food preparation, Sanitation, HACCP standards, Teamwork

Dollar Tree Stores logoDollar Tree Stores

Assistant Manager II

Muncie, Indiana, United States · On-site

Mid level$370M raised

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…

Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention

Ball State University - College of Architecture and Planning logoBall State University - College of Architecture and Planning

Food Service Worker

Muncie, Indiana, United States · On-site

Entry level

Position Title: Food Service Worker Compensation: $16.76 - $16.76 Department: The Atrium Start Date: 12/10/2025 About this opportunity: Ball State University Dining has an opportunity for a Food Service Worker position. …

Skills: Customer service, Food preparation, Sanitation, Cashiering, Mathematical calculations

Ball State University - College of Architecture and Planning logoBall State University - College of Architecture and Planning

Purchasing Assistant

Muncie, Indiana, United States · On-site

$13/hr–$14/hr

Mid level

Position Title: Purchasing Assistant Compensation: $13.80 - 14.95 Department: Purchasing Services Start Date: 08/10/2026 About this opportunity: This is a great opportunity to join the Ball State Purchasing Services team…

Skills: Customer Service, Banner, SciQuest, SiteCore, Adobe

DICK'S Sporting Goods logoDICK'S Sporting Goods

Teammate Apparel

Muncie, Indiana, United States · On-site

Entry level$3.5B raised

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…

Skills: Customer Service, Merchandising, Product Knowledge, Sales, Inventory Management

Indiana University Health logoIndiana University Health

Registration Specialist I - Full Time Days

Muncie, Indiana, United States · On-site

Entry level$1M raised

Hours: 36 hrs/wk - Monday-Thursday 8:30-5 (Friday Flex either 8:30-12:30 or 1-5p, depending on need, we try to stay consistent but sometimes have the need to flex. Location: On-site-2525 W University Ave, Suite 502, Munc…

Skills: Patient Scheduling, Patient Check-in/Check-out, Insurance Verification, Medical Terminology, Medical Billing

KFC logoKFC

KFC Team Member

Muncie, Indiana, United States · On-site

Entry level$2M raised

Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Te…

Skills: Customer service, Food handling, Cash handling, Safety standards, Fast-food operations

Blufox Mobile logoBlufox Mobile

District Manager of Retail Sales & Operations Blufox Mobile- Indiana

Muncie, Indiana, United States · On-site

$80k–$110k/yr

Senior

District Manager | Retail Operations Leader | Multi-Unit Sales Management | Xfinity Retail Compensation: $80,000 - $110,000 Base Salary + Performance Incentives Employment Type: Full-Time Industry: Retail Operations • Te…

Skills: Multi-Unit Management, Sales Leadership, Retail Operations, Talent Development, KPI Management

Ball State University - College of Architecture and Planning logoBall State University - College of Architecture and Planning

Director of Ticket Services and Revenue Generation

Muncie, Indiana, United States · On-site

$44k–$46k/yr

Mid level

Position Title: Director of Ticket Services and Revenue Generation Compensation: $44,000 - $46,000 Department: Intercollegiate Athletics Ops_C About this opportunity: Join a department that is building momentum and makin…

Skills: Ticket Operations, Revenue Generation, Ticketmaster Archtics, Customer Service Management, Staff Supervision

Everstory Partners logoEverstory Partners

Sales Counselor

Muncie, Indiana, United States · On-site

$45k–$65k/yr

Entry level

Description About the Role Estimated first-year earnings range: $45,000 - $65,000Uncapped commission and earnings.Training Pay of $18.00 per hour for 6 weeks.This position sells pre-need and at-need funeral services and …

Skills: Sales, Prospecting, Lead Generation, Customer Relationship Management, MS Office

Indiana University Health logoIndiana University Health

Specialist-Registration I

Muncie, Indiana, United States · On-site

Entry level$1M raised

Schedule & LocationMonday-Friday, 8:00 AM - 5:00 PMRotating late shift until 7:00 PMRotating Saturday shift from 8:00 AM - 12:00 PMRiley Pediatrics MunciePosition Overview This role serves as the first point of contact f…

Skills: Patient Registration, Insurance Verification, Appointment Scheduling, Medical Records Management, Customer Service

iMSKA logoiMSKA

Physical Therapy Aide

Anderson, Indiana, United States · On-site

Entry level

Overview Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide, while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Phys…

Skills: Patient Intake, Patient Registration, Scheduling, Benefit Verification, Equipment Setup

Advance Auto Parts logoAdvance Auto Parts

Store Driver

Muncie, Indiana, United States · On-site

Entry level$1.9B raised

Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…

Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling

Meijer logoMeijer

Deli Coordinator Full Time

Muncie, Indiana, United States · On-site

$16/hr–$25/hr

Mid level$27M raised

If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across …

Skills: Retail Management, Inventory Management, Staff Scheduling, Customer Service, Food Safety Compliance

Laboratory Corporation of America Holdings logoLaboratory Corporation of America Holdings

Phlebotomist

Muncie, Indiana, United States · On-site

Mid level

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…

Skills: Venipuncture, Capillary Techniques, Specimen Collection, Data Entry, Billing Processing

O'Reilly Auto Parts logoO'Reilly Auto Parts

Parts Specialist

Muncie, Indiana, United States · On-site

Entry level$1.4B raised

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. ​Bilingual candidates encourage…

Skills: Customer Service, Automotive Parts Knowledge, Cash Handling, Inventory Management, Multitasking

Meijer logoMeijer

Part Time Cashier

Muncie, Indiana, United States · On-site

$14/hr–$16/hr

Entry level$27M raised

If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across …

Skills: Cash Handling, Customer Service, Point Of Sale (POS) Systems, Communication Skills, Multitasking

The Aspen Group logoThe Aspen Group

Assistant Dental Office Manager

Muncie, Indiana, United States · On-site

$18/hr–$22/hr

Mid level

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and f…

Skills: Patient Service, Insurance Verification, Team Supervision, Appointment Scheduling, Financial Processing

Indiana University Health logoIndiana University Health

RCS-Operational Performance Expert

Muncie, Indiana, United States · On-site

Senior$1M raised

RCS Operational Performance Expert Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpo…

Skills: Healthcare Revenue Cycle, Excel, PowerPoint, Analytical Capabilities, Business Process Analysis

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Showing 1–20 of 192

Wawa, Inc. logo

General Manager

Wawa, Inc.

Muncie, Indiana, United States • On-site

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Senior

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  • $75k–$90k/yr
  • Full-time
  • high school
  • Medical, Dental, Vision, Mental health benefits, Employee Stock Ownership Plan (ESOP), 401(k) + matching
  • Posted 22h ago
  • ~40 hrs/week

Responsibilities

The General Manager oversees all daily store operations, ensuring profitability, safety, and operational excellence. They are responsible for leading and developing a high-performing team while ensuring a seamless shopping experience for customers.

Requirements

Candidates must have a High School Diploma or GED and proven leadership experience in fast-paced retail, food service, or fuel environments. Strong skills in financial analysis, team coaching, and flexible availability for a 24/7 environment are required.

Full job description

As the General Manager (GM), you’re the ultimate leader of the store—setting the vision, driving results, and inspiring your team, every day. You’ll take ownership of everything from daily operations and store profitability to team development and customer satisfaction. With your leadership, your team will work together to hit performance goals and grow the business to ultimately create an unforgettable experience for our customers and Associates alike.

What You’ll Do:

  • Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.

  • Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.

  • Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.

  • Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.

  • Champion company initiatives, communicate the “why” behind changes, and ensure successful implementation and long-term adoption of programs and processes.

  • Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.

  • Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding.

  • Maintain proper coverage in a 24/7 environment through strategic scheduling and resource allocation.

  • Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.

Benefits:

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.

  • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

  • High School Diploma or GED equivalent

  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

  • Proven leadership experience in fast-paced retail, food service, or fuel environments

  • Proven ability to coach, develop, and inspire career growth in individuals

  • Excellent communication, customer service, and relationship-building skills

  • Highly organized, detail-oriented, and able to manage multiple priorities independently

  • Skilled in problem-solving, critical thinking, and decision-making

  • Solid understanding of store financials and their impact on business performance

  • Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results.

The projected salary range for this position is $75,000-$90,000 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Related keywords

RetailFood ServiceFuel EnvironmentsStore ProfitabilityInventory PlansFinancial ReportsCash ProceduresOperational ExcellenceTalent ManagementOnboardingResource AllocationCustomer SatisfactionComplianceAuditPerformance Targets

About Wawa, Inc.

LinkedInVisit site

Fulfilling Lives, Every Day.

Industry
Retail
Company size
10,001+ employees
Founded
1964
Headquarters
Wawa, PA
LinkedIn followers
124,878
Total funding
$708K

Here at Wawa, the sky's the limit.​ Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Tennessee, Georgia, Alabama, Florida, and Washington D.C. We're fast-growing and expanding in 2025 and 2026. Today, Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. ​ We're making every day a little more fulfilling—one smile, hoagie, and experience at a time. We know that it's our Associates who put the "wow" in working at Wawa, so we're invested in giving them the encouragement they need to take flight. By providing flexibility and support, at work and beyond, we create an environment where everyone can thrive. We believe that with the right ingredients to grow and build a career—and a little wind beneath the wings—our Associates can reach new heights.​ Guided by our commitment to community, Wawa's 46K+ Associates take pride in putting people first, making days brighter, and bringing joy to our friends and neighbors. With opportunities such as volunteering, charitable giving, and events, we're able to extend care beyond the workplace, building stronger neighborhoods and long-lasting relationships.​ We have benefits that fuel well-being, including:*​ • Employee Stock Ownership Plan (ESOP) ​ • Tuition Reimbursement ​ • 401(k) Plan ​ • Medical/Dental/Prescription Coverage ​ • Flexible Spending Accounts (Health Care & Dependent Care) ​ • Employee Assistance & Wellness Programs ​ • Employee Credit Union ​ • Paid Time Off ​ • Employee Resource Groups • Parental Leave ​ • Wellness Programs ​ *eligibility requirements may apply ​ Got growth goals? Looking for a supportive flock? Soar with us!​

Offices: 260 W Baltimore Pike, Wawa, PA 19063, US

Food ServiceRetailFueland ConvenienceCoffeeE-CommerceOil and GasRetailFood and BeverageMobile
View all jobs at Wawa, Inc.

Frequently asked questions

How many Customer Service & Support jobs are open in Muncie, IN right now?

There are currently 192 open customer service & support positions in Muncie, IN listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Muncie, IN?

Companies currently hiring include Ball State University - College of Architecture and Planning, Meijer, Village Pantry, LLC, DICK'S Sporting Goods, Domino's, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Muncie, IN?

Yes — 3 of the 192 open customer service & support positions offer remote or hybrid work (2 remote, 1 hybrid).

How do I apply for Customer Service & Support jobs in Muncie, IN?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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Other jobs in Muncie, IN

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