Accounts Receivable Coordinator - Direct Bill (Contract)
Mississauga, Ontario, Canada · On-site
Mid level
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Contract
high school
Holistic wellness program, Education reimbursement program, Rewards, Travel incentives, Product and service discounts, Pay-for-performance programs
Posted 12d ago
~40 hrs/week
Responsibilities
The Accounts Receivable Coordinator performs daily reconciliations of various payment methods and processes transactions into the policy administration system. They also act as a primary point of contact for brokers and underwriters to resolve accounts receivable issues.
Requirements
Candidates must have 1-3 years of accounts receivable experience, preferably within the insurance industry. A completed post-secondary education in a related field and proficiency with computer-based AR systems are required.
Full job description
About Us
Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
This is a 12-month contract position.
The Accounts Receivable Coordinator will be responsible for performing daily reconciliations of various payment methods. Including preparing, posting and verifying insureds payments and transactions related to accounts receivable, and supporting other accounting associates, while following proper controls and guidelines.
What You Will Do
Work closely with brokers, agents, underwriters and customer service to effectively solve issues that arise, in a timely and professional manner
Process payments into the policy administration system (cheques, credit cards, EFTs, and PayPal payments)
Review reasons for NSF and cancel policies for non-payment if required
Note and fax PAC representments on NSF's
Print and review daily system reports, and mail the daily refund cheques
Trace stop, and reissue lost refund cheques, process stop payments, change in withdrawal amounts, bank information changes, and manual withdrawals through online banking
Reconcile all credit card daily transactions
Preparation of the daily deposits
Main point of contact; interface with Underwriters and Customer Service Representatives to help them resolve accounts receivable issues
Perform other related work as requireds
Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who You Are
1-3 years' accounts receivable experience, preferably in the insurance industry
Completed post-secondary education in a related field
Experience with computer based AR systems is required
Strong problem-solving skills, math skills, with demonstrated logic and accuracy
Strong time management skills, with ability to effectively meet department deadlines
Proven customer service skills
Proficient with MS Office Suite
Team player with excellent oral and written communication skills
Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.
We may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
For close to 120 years, we have been innovative leaders committed to meeting and exceeding the needs of Canada’s motorists and travellers.
CAA Club Group of Companies (CCG) is comprised of two automobile clubs—CAA South Central Ontario and CAA Manitoba— that provide Roadside Assistance, travel, insurance service and Member savings for our over 2.5 million Members. Our organization also includes CAA Insurance Company, a national property and casualty insurance company, Orion Travel Insurance Company, a nationwide trusted travel insurer, Echelon Insurance, a leading specialty insurer and CCG Advisory Services, a new company providing Ontarians with trusted advice on life, critical illness, and disability insurance.
Offices: 60 Commerce Valley Drive East, Thornhill, Ontario L3T 7P9, CA
How many Customer Service & Support jobs are open in Mississauga, Canada right now?
There are currently 1,242 open customer service & support positions in Mississauga, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Mississauga, Canada?
Companies currently hiring include Shoppers Drug Mart, Walmart, Loblaw Companies Limited, Starbucks, Global Elite Consultants, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Mississauga, Canada?
Yes — 281 of the 1242 open customer service & support positions offer remote or hybrid work (101 remote, 180 hybrid).
How do I apply for Customer Service & Support jobs in Mississauga, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.