Bengaluru, Karnataka, India · Remote Solely
The Role: 11:11 is looking for a Network Operations Engineer whose primary responsibility will be to assist with providing 24/7 monitoring, technical support, implementation, and escalation for our global network infrast…
Skills: Network Operations, Firewall Configuration, Cisco, Fortinet, Palo Alto
Australia · Remote OK
The Role: 11:11 Systems is looking for a dynamic Regional Sales Executive to drive sales from Australia through the global 11:11 platform. Preferred candidates will have at least seven years of solutions and value based …
Skills: Cloud services, IT services, Infrastructure, Managed services, Virtualisation software
United States · Remote Solely
The Role: 11:11 is looking for a Network Operations Engineer whose primary responsibility will be to assist with providing 24/7 monitoring, technical support, implementation, and escalation for our global network infrast…
Skills: Network Operations, Firewall Configuration, Cisco, Fortinet, Palo Alto
Mississauga, Ontario, Canada · On-site
The Role: 11:11 Systems is looking for a Data Center Operations Specialist I who will be a part of the Managed Services segment of 11:11 Systems. This position deals with colocation and various managed service solutions …
Skills: Data center operations, Hardware installation, Cabling, Device troubleshooting, Customer service
Texas, United States · Remote OK
$72k–$92k/yr
The Role: 11:11 is looking for an experienced Lead Cloud Integrations Engineer in supporting and guaranteeing a positive migration experience for all 11:11 clients. This position is responsible for the planning, provisio…
Skills: VMware Administration, vCenter, vCloud Director, VMware Configuration Manager, Cloud Integration
Gadawanti, Karnataka, India · On-site
The Role: 11:11 is looking for an experienced Cloud Engineer II in supporting and guaranteeing a positive post-implementation experience for all 11:11 customers. This position is responsible for the optimization, impleme…
Skills: Vmware, Zerto, Veeam, vCenter, vCloud Director
United States · Remote Solely
$90k–$126k/yr
The Role: We are seeking a Security Engineer with deep expertise in Vulnerability and Threat Management (VTM) to lead the identification, assessment, and remediation of security risks across 1111 Systems enterprise infra…
Skills: Vulnerability Management, Threat Management, Rapid7 InsightVM, SIEM, PowerShell
United States · Remote Solely
$125k–$145k/yr
The Role: 11:11 Systems is looking for a Senior Engineer to design, build, and scale an AI-powered Applications and Integrations Modernization solution enabling faster, more predictable, and repeatable transformation of …
Skills: Cloud Architecture, AI-Driven Modernization, CI/CD Pipelines, Mulesoft ESB, Integrations Architecture
Texas, United States · Remote OK
$106k–$126k/yr
The Role: 11:11 seeks a skilled Network Engineer, Cloud Integrations to help customers implement their services in 11:11’s global cloud infrastructure team in Service Operations team. The ideal candidate has deep e…
Skills: Cisco Networking, Cloud Integration, BGP, IPsec, Network Segmentation
United States · Remote Solely
$125k–$150k/yr
The Role: 11:11 is hiring a Software Engineer to join the developers on our Cloud Development & Engineering (CDE) team, with a focus on automation. You'll split your time between two complementary areas: contributing to …
Skills: Rust, Python, Ansible, REST APIs, gRPC
United States · Remote OK
$94k–$131k/yr
The Role: The Infrastructure Deployment Engineer plays a critical role in delivering hardware infrastructure across 11:11 Systems’ global data center footprint. Reporting to the Senior Director of Infrastructure De…
Skills: Infrastructure Deployment, Rack-and-stack, Cabling, Provisioning, VMware
Bengaluru, Karnataka, India · Remote OK
The Role: Reporting to the Data Center Infrastructure Manager, the Coordinator, Data Center Infrastructure supports the day-to-day operations of 11:11 Systems' global data center infrastructure, assisting with deployment…
Skills: Data Center Operations, Infrastructure Deployment, Vendor Coordination, DCIM, Colocation Management
Australia · On-site
The Role: Reporting to the Data Center Infrastructure Manager, 11:11 Systems is looking for an experienced Data Center Technician to assist with data center operations across 11:11 Systems' global cloud infrastructure wi…
Skills: Data Center Operations, Infrastructure Deployment, Hardware Installation, Cabling, Asset Management
Bengaluru, Karnataka, India · Remote OK
The Role: Reporting to the Data Center Infrastructure Manager, the Coordinator, Data Center Infrastructure supports the day-to-day operations of 11:11 Systems' global data center infrastructure, assisting with deployment…
Skills: Data Center Operations, Infrastructure Deployment, Vendor Coordination, DCIM, Asset Management
Texas, United States · Remote OK
$65k–$85k/yr
The Role: 11:11 is looking for an experienced Technical Project Manager, Cloud Integrations to help guarantee a positive experience for 11:11 cloud integrations and migrations. This position is responsible for coordinati…
Skills: Technical Project Management, Cloud Integrations, Cloud Migrations, Customer Relationship Management, Problem Resolution
Bengaluru, Karnataka, India · Remote OK
The Role: 11:11 is looking for an experienced Project Manager, Infrastructure Operations to help guarantee a positive experience for 11:11 cloud integrations and migrations. This position is responsible for coordinating …
Skills: Project Management, Cloud Migration, Infrastructure Operations, Customer Relationship Management, Risk Management
Australia · Remote Solely
The Role: 11:11 is looking for an experienced Project Manager, Infrastructure Operations to help guarantee a positive experience for 11:11 cloud integrations and migrations. This position is responsible for coordinating …
Skills: Project Management, Cloud Migration, Infrastructure Operations, Customer Relationship Management, Risk Management
United Kingdom · Remote Solely
The Role: 11:11 Systems is looking for a dynamic and experienced Enterprise Solutions Manager (ESM) who will lead and manage technical service delivery on large & complex accounts. You will direct the design, implementat…
Skills: Technical Service Delivery, Solution Architecture, Lifecycle Management, Governance Practices, Relationship Management
United States · Remote OK
$113k–$133k/yr
The Role: 11:11 Systems is looking for a dynamic and experienced Enterprise Solutions Manager (ESM) who will lead and manage technical service delivery on large & complex accounts. You will direct the design, implementat…
Skills: Technical Service Delivery, Solution Architecture, Lifecycle Management, Governance Practices, Relationship Management
United States · Remote OK
$90k–$120k/yr
The Role: 11:11 is seeking a Product Manager to lead the product organization’s role in our public cloud and strategic vendor ecosystem. This role is responsible for cloud billing analysis, billing escalation suppo…
Skills: Cloud FinOps, Product Management, AWS Billing, Azure Billing, Vendor Management
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The Network Operations Engineer will provide 24/7 monitoring, technical support, and implementation for global network infrastructure. Responsibilities include configuring firewalls, managing network lifecycle, and resolving service-impacting anomalies while collaborating with senior engineering teams.
Candidates must have a bachelor's degree or at least 5 years of relevant experience in network engineering. Proficiency in Cisco, Fortinet, and Palo Alto technologies, along with strong troubleshooting skills for routing protocols and SD-WAN environments, is required.
The Role:
11:11 is looking for a Network Operations Engineer whose primary responsibility will be to assist with providing 24/7 monitoring, technical support, implementation, and escalation for our global network infrastructure with a focus on 11:11 Systems Connectivity Solutions and Managed Network Solutions. We are looking for someone who is a team player, detail oriented, and has excellent customer service skills with a solid hands-on technical background as a Network Engineer in previous roles. Both written and verbal communication skills are critical to this role.
This is a full-time remote role, based in the United States, reporting to the Manager, Network Operations.
Responsibilities:
• Assist with the configuration, installation, maintenance, and upgrade of Fortinet, Cisco and Palo Alto next generation firewall devices supporting 11:11 customers and internal network infrastructure.
• Support existing customer facing networks and assist senior engineers with network expansion, hardware refresh, and connectivity solution efforts.
• Implement system and network configurations in compliance with corporate security policies and security best practices.
• Support technology solutions, such as SDWAN, MPLS, Wired and Wireless Connectivity solutions (Layer 2 and Layer 3), Firewalls, Routers, Switches, and Load Balancers in accordance with best practices and company policies.
• Perform day-to-day lifecycle management of Cradlepoint wireless edge devices via Ericsson NetCloud Manager (formerly NetCloud ECM), including device onboarding and provisioning, configuration group management, NetCloud OS firmware upgrades, and licensing/subscription tracking.
• Provide break/fix support and change management for Cradlepoint deployments, including troubleshooting cellular (LTE/5G) WAN connectivity and carrier-related issues, coordinating hardware RMAs, and implementing configuration changes through NetCloud Manager in accordance with established change control processes.
• Provide multi-layered technical support to our customer base using services supported through our Network Operations Center.
• Review and resolve anomalies that are potentially service impacting. Escalate to senior engineering resources or management if necessary.
• Escalate complex customer issues to senior engineering resources while maintaining ownership through resolution.
• Serve as a liaison with customers, vendors, and other third-party providers to troubleshoot issues.
• Accurately track issues in the ticketing system while providing timely updates to customers on progress and resolutions.
• Obtain and maintain technical certifications to further knowledge of products and services offered by the company.
• Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values.
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies.
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements.
• Additional duties as assigned.
Qualifications:
• Bachelor's or University degree in a related field of study or an equivalent 5+ years of related work experience required.
• Solid understanding of the OSI model with hands-on network troubleshooting experience using debug commands, packet captures, and routing and path analysis.
• Hands-on experience with configuration and troubleshooting of Cisco ASA/Firepower and Cisco Secure Firewall Management Center, Fortinet FortiGate Firewalls and Fortinet Product Suite including Fortinet Access-Points and Fortinet Switches.
• Experience with Cisco Routers and Switches; exposure to Cisco Nexus Switches preferred.
• Familiarity with Juniper Switches (EX/QFX), Routers, and Firewalls (SRX).
• Familiarity with Palo Alto Firewalls and Panorama.
• Experience supporting and troubleshooting SD-WAN environments, with hands-on exposure to FortiGate SD-WAN implementations.
• Experience with configuration, deployment, and troubleshooting of Cradlepoint routers and wireless WAN solutions managed through Ericsson NetCloud Manager, including cellular (LTE/5G) connectivity troubleshooting.
• Working knowledge of routing protocols (BGP, OSPF) with hands-on troubleshooting experience; exposure to IS-IS a plus.
• Familiarity with load balancers a plus; F5 (LTM/GTM) experience preferred.
• Exposure to VMware NSX-V and NSX-T a plus.
• Working knowledge of MPLS concepts and troubleshooting.
• Strong experience troubleshooting Layer 2 and Layer 3 issues.
• Exposure to AWS networking services (VPC, Transit Gateway, VPN, Direct Connect, Security Groups, NACLs) a plus.
• Exposure to Cloudflare services (DNS, CDN, WAF, DDoS protection, Zero Trust/Access, Tunnel) a plus.
• Demonstrated customer focus with strong customer service skills, including the ability to explain technical issues clearly to both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to take ownership of incidents and drive them through to resolution in a 24/7 operations environment.
• Proven ability to collaborate effectively in a team setting, including working across shifts and time zones and sharing knowledge with peers.
• Demonstrated learning agility and adaptability, with a willingness to acquire new skills and technologies as the network and customer needs evolve.
• Relevant industry certifications such as Cisco CCNA/CCNP, Fortinet NSE (e.g., NSE 4), Palo Alto PCNSE, or Cradlepoint certifications are preferred but not required.
• Must be legally eligible to work in assigned country without visa sponsorship.
Physical Requirements:
This is a primarily remote role that requires the ability to work for extended periods of time using a computer, keyboard, mouse, and standard office software and communication tools. The role requires the ability to participate in frequent virtual meetings (audio and video) and to communicate clearly in both written and verbal form. The position may require occasional work during evenings, nights, weekends, or holidays to support a 24/7 operations environment. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
The Resilient Cloud Platform
11:11 Systems is a managed infrastructure solutions provider that empowers customers to modernize, protect, and manage mission-critical applications and data, leveraging 11:11’s resilient cloud platform. Learn more about the 11:11 leadership team: https://1111systems.com/why-1111/leadership/
Offices: Fairfield, NJ, US
The Resilient Cloud Platform
11:11 Systems is a managed infrastructure solutions provider that empowers customers to modernize, protect, and manage mission-critical applications and data, leveraging 11:11’s resilient cloud platform. Learn more about the 11:11 leadership team: https://1111systems.com/why-1111/leadership/
Offices: Fairfield, NJ, US
