Mesa, Arizona, United States · On-site
$15/hr–$18/hr
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Skills: Preliminary Testing, Patient Record Management, Optics Knowledge, Customer Service, Eye Health Knowledge
Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
Store 2709538: 9230 East University Dr., Mesa, Arizona 85207 Shift AvailabilityDays & Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representa…
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
$20/hr–$32/hr
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
Store 2700849: 9615 E University Dr, Mesa, Arizona 85207 Shift AvailabilityFlexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have th…
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Mesa, Arizona, United States · On-site
$20/hr–$28/hr
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Mesa, Arizona, United States · On-site
$13/hr–$23/hr
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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Mesa, Arizona, United States · On-site
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The Clinical Specialist manages the initial patient journey, including conducting preliminary testing and maintaining accurate patient records. They also coordinate the transition between the optometrist and the sales floor to ensure patients receive appropriate product recommendations.
A high school diploma, GED, or equivalent job experience is required. Previous experience in a customer or patient-facing role is preferred but not mandatory.
About Us:
Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Pay Class: Full Time
Pay Rate: $15.15 - 18.46/hr
The Role:
A Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient nformation
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
Qualifications:
· Related customer or patient experience preferred, but not necessary
· HS diploma, GED or equivalent related job experience
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to
• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!
Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
Flawless vision, unexpectedly simple.
At Visionworks, we’re devoted to one thing — healthy eyes. We sit at the intersection of healthcare and retail, providing a national network of optometrists, clinical specialists, retail experts, and high-quality eyewear products and services. Our purpose is to help everyone see the world they love and we’re passionate about delivering flawless vision, unexpectedly simple. We want to ensure every person who visits our doctors and stores has an incredible patient care experience. We believe in taking care of our own people because we know our employees are the heart of the business. Our diverse culture is highly collaborative, results driven, intellectually stimulating, fast-paced and fun. We’re relentlessly focused on continuous improvement and growth. Our goal is to be the BEST at serving the needs of our patients and customers and we pledge to always Be Simple, Human and Bold. Visionworks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
Offices: 175 E. Houston Street, San Antonio , TX 78209, US
There are currently 1,049 open customer service & support positions in Mesa, AZ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Albertsons Companies, Circle K, Banner Health, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 53 of the 1049 open customer service & support positions offer remote or hybrid work (39 remote, 14 hybrid).
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