Memphis, Tennessee, United States · On-site
$55k–$65k/yr
Job Summary: The primary role and responsibility of the Account Specialist is to service our manufacturing partners, or “the client”, by interacting with our client-specific access managers via regular phone …
Skills: Specialty pharmacy reimbursement, Billing, Benefits investigation, Healthcare policy, Payer landscape knowledge
Memphis, Tennessee, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer service, Food safety, Bakery equipment operation, Inventory management, Food preparation
Memphis, Tennessee, United States · On-site
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc…
Skills: Customer service, Retail sales, Product knowledge, Problem resolution, Communication
Memphis, Tennessee, United States · On-site
$60k–$80k/yr
Overview LeafGuard Installer An installer will work and train under the supervision of our current Production Manager (PM). The role of an installer includes but is not limited to: customer service, installation, site cl…
Skills: Construction, Gutter installation, Roofing, Siding, Customer service
Memphis, Tennessee, United States · On-site
$52k–$62k/yr
Job Description: The Restaurant Manager is responsible for partnering with the General Manager to manage the daily operations of our restaurants. This includes hiring, training, and managing the performance of the team. …
Skills: Restaurant management, Team leadership, Customer service, Staff training, Hiring and recruitment
Memphis, Tennessee, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Sales, Inventory management, Diagnostic tools
Memphis, Tennessee, United States · On-site
$17/hr–$18/hr
We are hiring immediately for full time PATIENT SERVICES LEAD positions. Location: Baptist Memphis - 6019 Walnut Grove Road, Memphis, TN 38120. Note: online applications accepted only. Schedule: Full time schedule; 12 ho…
Skills: Patient Meal Service Coordination, Staff Supervision, Customer Service, Food Service Management, HIPAA Compliance
Memphis, Tennessee, United States · On-site
$15/hr–$18/hr
Come join our family at Devon Self Storage! At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we beli…
Skills: Customer service, Sales, Communication, Microsoft Office, Word
Memphis, Tennessee, United States · On-site
Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, a…
Skills: Route management, Customer service, Sales growth, Vehicle maintenance, Delivery operations
Memphis, Tennessee, United States · On-site
$25/hr–$32/hr
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …
Skills: Customer Service, Freight Tracking, Data Entry, Microsoft Office, CargoWise
Domino'sMemphis, Tennessee, United States · On-site
Company Description At AR Pizza, LLC (Domino’s Pizza) our people are our greatest asset. We believe that when we invest in our team members, we create better leaders, stronger stores, and exceptional customer experiences…
Skills: Safe Driving, Customer Service, Food Preparation, Communication Skills, Time Management
Domino'sMemphis, Tennessee, United States · On-site
Company Description At AR Pizza, LLC (Domino’s Pizza) our people are our greatest asset. We believe that when we invest in our team members, we create better leaders, stronger stores, and exceptional customer experiences…
Skills: Safe Driving, Customer Service, Food Preparation, Communication Skills, Time Management
Memphis, Tennessee, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer service, Inventory management, Product knowledge, Communication skills, Basic math
Memphis, Tennessee, United States · On-site
Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's cor…
Skills: Customer Service, Cash Handling, Safety Compliance, Conflict Resolution, Communication
Memphis, Tennessee, United States · On-site
Perform general clean-up and stock work in the Meat department and provide customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. ResponsibilitiesWait on …
Skills: Customer service, Food safety, Inventory management, Sanitation, Product rotation
Memphis, Tennessee, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Emergency response, Customer service, Access control, Incident reporting
Memphis, Tennessee, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Emergency response, Customer service, Incident reporting, Access control
Memphis, Tennessee, United States · On-site
$13/hr–$18/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Loss prevention, Visual deterrence, Customer service, Decision making, Verbal communication
Memphis, Tennessee, United States · On-site
Job DetailsJob Location: Amb Svcs Admin - Memphis, TN 38103Position Type: Full TimeEducation Level: High School/GEDTravel Percentage: Up to 25%Job Shift: DayJob Category: Ambulatory Support ServicesJOB SUMMARY As a part …
Skills: Care Coordination, Medical Terminology, Patient Outreach, Electronic Health Record, Data Collection
Memphis, Tennessee, United States · On-site
Overview The Senior Lending Assistant will assist the Executive Officer, Branch Manager, or Loan Officer in gathering financial data and credit information used in the credit decision. This individual will prepare loan d…
Skills: Loan documentation, Credit analysis, Financial data collection, Loan closing, Microsoft Word
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The Account Specialist serves manufacturing partners by managing patient accounts and ensuring alignment on reimbursement processes. They act as a subject matter expert on payer policies, benefit verification, and prior authorizations to facilitate patient access to medication.
Candidates must have at least 4 years of experience in specialty pharmacy reimbursement, billing, or manufacturer HUB services. A high school diploma is required, with a bachelor's degree preferred, along with strong knowledge of commercial, Medicaid, and Medicare policies.
Job Summary:
The primary role and responsibility of the Account Specialist is to service our manufacturing partners, or “the client”, by interacting with our client-specific access managers via regular phone calls, virtual meetings, and email communications to ensure alignment and follow through on patient accounts. The Account Specialist will need to be a subject matter expert in their region as well as nationwide coverage and policy requirements by monitoring any changes in payer policy/landscape. Strong communication skills will be required to ensure a positive working relationship with all customers. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
Primary Duties and Responsibilities
1.Provide information to and collaborate with client partners, to assist physicians and patients in obtaining appropriate access to their medication.
2.Subject matter expert on reimbursement processes such as benefit verification, formulary reviews, prior authorization, appeals.
3.When required, able to communicate and interact with government and commercial payers to identify (i) availability of drug coverage; (ii) patient eligibility for coverage; (iii) prior authorization requirements; (iv) coordination of benefits and primary and secondary coverages; and (v) plan limitations (i.e., maximum quantity per order, refill too-soon, timely filing), and accurately communicate the same to client partners.
4.When required, able to address claim rejections/denials, identifying reasons for rejections.
5.Strong understanding of patient-support programs and working in partnership with internal teams within the program and company.
6.Establish and maintain knowledge of local and national payer landscape.
7.Answer questions, identify issues and conduct follow-up as needed with accounts.
8.Effectively and timely completes reports and special projects as requested by HUB services management.
9.Establish, develop, and maintain strong working relationships with all customers.
10.Regular and reliable attendance expected.
11.Other work-related duties as assigned by supervisor/manager.
Minimum Knowledge, Abilities, and Skills Required
1.Minimum High School Diploma required, Bachelor’s degree preferred.
2.Minimum of 4 years of prior experience in specialty pharmacy reimbursement, billing, specialty pharmacy benefits investigations, or manufacturer HUB services.
3.Strong knowledge base in healthcare policy and reimbursement for all payer types including Commercial, Medicaid and Medicare.
4.Proficient working with Microsoft Office including but not limited to Outlook, Excel, Word, Power Point, Visio, etc.
5.Experience with relationship building with customers, time management skills, critical thinking, and task prioritization.
6.Must possess a good understanding of Medicaid, Medicare, and Commercial Health Plans.
7.Excellent communication and relationship skills are required.
8.Ability to communicate effectively orally and in writing.
9.Must be able to work independently as needed.
This description is intended to be only a general outline of major activities. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment. AnovoRx is an Equal Opportunity Employer.
Comprehensive specialty pharmacy and access services for ultra-rare medications from manufacturing to patient adherence.
Dedicated. Exclusive. Unique. Anovo’s unique business is purpose-built exclusively for niche products designed to treat or impact rare diseases. As an all-in-one, exclusive partner, we are driven to deliver meaningful results for our partners and positive experiences for their patients. Coordinated by one management team, our integrated service model delivers customized program management, 3PL, specialty pharmacy, and patient care services. At Anovo, we’re solutions-oriented and focused on making a positive impact on behalf of our partners. Our team is uniquely suited to create a custom approach for each phase of the product lifecycle - from point of manufacture to patient experience. Find seamless management, meticulous quality checks, and appropriate solutions for every particular set of challenges through a single point of accountability and reassurance. We deliver to you exactly what we promise. To learn more about Anovo, visit http://www.anovorx.com today.
Offices: 1710 N Shelby Oaks Drive, Suite 1, Memphis, TN 38134, US
There are currently 2,114 open customer service & support positions in Memphis, TN listed on Clera. New openings are added daily as companies post roles.
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