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Other, Full-time
Posted 4d ago
~40 hrs/week
Remote in Memphis, Tennessee, United States
Responsibilities
Leads an operations management or finance operations team to ensure production targets and service levels are met. Coordinates team schedules, workflows, and training while implementing programs to support customer needs.
Requirements
Requires experience in leading administrative or technical roles within a professional career track. Candidates must be able to manage large teams and maintain effective processing controls in a transactional environment.
Full job description
Job Profile Summary
Leads Operations Management / Finance Operations team consisting of experienced administrative, operative, and or technical roles in the Professional career track. Typically responsible for a large number of direct and indirect reports in a process or transactional operations environment. Team may assist in business processing, service levels and reporting and prepare and review key statements and document related to business operations or key accounts. Gather results and prepare reporting for distribution to clients. Ensure that production levels and targets are achieved and effective processing controls are in place. Coordinates schedules and workflow for the team. Focuses on team completion of assignments and routines. Ensures the orientation and training of employees. Recommends and implements programs to support customer needs. This role typically leads a team focusing on Business Operations / Finance Operations.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health.
The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.
Offices: 900 Cottage Grove Rd, Bloomfield, Connecticut 06002, US
How many Customer Service & Support jobs are open in Memphis, TN right now?
There are currently 2,114 open customer service & support positions in Memphis, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Memphis, TN?
Companies currently hiring include Kroger, The Wendy's Company, AutoZone, Dollar Tree Stores, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Memphis, TN?
Yes — 110 of the 2114 open customer service & support positions offer remote or hybrid work (70 remote, 40 hybrid).
How do I apply for Customer Service & Support jobs in Memphis, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.