Medford, Oregon, United States · On-site
$23/hr–$29/hr
Department: Member Contact Center Reports To: Member Contact Center Manager I Classification: Non-Exempt About Rogue Credit Union: Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered …
Skills: Customer Service, Needs-Based Sales, Cross-Selling, Communication Skills, Time Management
Medford, Oregon, United States · On-site
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…
Skills: Client Service, Relationship Building, Cash Handling, Financial Technology, Communication
Medford, Oregon, United States · On-site
$18/hr–$22/hr
Department: Member Contact Center Reports To: MCC Assistant Manager Classification: Non-Exempt About Rogue Credit Union: Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rog…
Skills: Active Listening, Customer Service, Bilingual Communication, Technical Troubleshooting, Multi-tasking
Medford, Oregon, United States · On-site
Company Summary Pacific Supply is a distributor of building products with over 40 locations throughout the Western United States and has been serving the needs of the construction industry and the communities since 1953.…
Skills: Customer Service, Telephone Etiquette, Verbal Communication, Written Communication, Order Entry
Medford, Oregon, United States · On-site
$20/hr–$28/hr
About the Role: Relationship Bankers build meaningful, long-term client relationships by exhibiting Breakthrough Client Service Standards and providing customized solutions to help clients achieve their financial goals. …
Skills: Relationship Management, Consumer Lending, Business Lending, Loan Origination, Financial Analysis
Medford, Oregon, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Engagement, Sales Driving, Product Expertise, Merchandising, Inventory Presentation
Medford, Oregon, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Product Expertise, Merchandising, Sales, Training
Medford, Oregon, United States · On-site
$16/hr–$16/hr
Job DetailsJob Location: Courtyard by Marriott Medford - Medford, OR 97504Education Level: NoneSalary Range: $16.04 - $16.04 HourlyJob Shift: AnyJob Category: HousekeepingUnlock Your Potential at Merete! Ready for a chan…
Skills: Housekeeping, Time Management, Communication, Cleaning Standards, Attention To Detail
Medford, Oregon, United States · On-site
COMPENSATION Starting at $17.55/hour per hour + tips FLSA Status: Hourly/Nonexempt/Full-Time THE WAY WE LIVE We strive for excellence in everything we do in life. Our crafted drinks are a way we show respect for our cust…
Skills: Servant Leadership, Store Operations, Team Development, Customer Service, Staff Scheduling
Medford, Oregon, United States · Remote Solely
Role Summary We're seeking enthusiastic individuals who enjoy creating positive experiences, building relationships, and providing outstanding support. As a Guest Experience Specialist, you'll assist guests throughout th…
Skills: Interpersonal Communication, Customer Service, Organization, Attention To Detail, Priority Management
Medford, Oregon, United States · On-site
$15/hr–$21/hr
Company Description Average total pay: $15.90 - $21.00+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal) Comoto Holdings is America’s largest and fastest-growing omnichan…
Skills: Sales Leadership, Customer Service, Store Operations, Product Knowledge, Merchandising
Medford, Oregon, United States · On-site
$15/hr–$19/hr
Company Description Average total pay: $15.90 - $21.00+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal) Comoto Holdings is America’s largest and fastest-growing omnichan…
Skills: Retail Operations, Sales Leadership, Customer Service, POS Systems, RetailPro
Medford, Oregon, United States · On-site
$15/hr–$18/hr
Company Description Total compensation: $15.80 - $18.00+ / hour Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the e…
Skills: Inventory Management, POS Systems, Retail Operations, Customer Service, Merchandising
Medford, Oregon, United States · On-site
$15/hr–$17/hr
Company Description Total compensation: $15.80 - $18.00+ / hour Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the e…
Skills: Inventory Management, POS Systems, Retail Operations, Customer Service, Merchandising
Medford, Oregon, United States · On-site
$15/hr–$19/hr
Company Description Average total pay: $15.55 - $20.00+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal) Comoto Holdings is America’s largest and fastest-growing omnichan…
Skills: Sales, Customer Service, Product Knowledge, Merchandising, POS Systems
Medford, Oregon, United States · On-site
$15/hr–$20/hr
Company Description Average total pay: $15.55 - $20.00+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal) Comoto Holdings is America’s largest and fastest-growing omnichan…
Skills: Sales, Customer Service, Product Knowledge, Merchandising, POS Systems
Medford, Oregon, United States · On-site
At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people …
Skills: Security Dispatch, Radio Communication, Surveillance Operation, Incident Reporting, Customer Service
Medford, Oregon, United States · On-site
Overview Rogue Valley Manor is Southern Oregon’s premier not-for-profit Life Plan Community, offering a vibrant campus and exceptional amenities for nearly 1,000 residents. We are seeking a Part-Time Receptionist t…
Skills: Customer Service, Reception, Clerical Work, Communication Skills, Phone Etiquette
Medford, Oregon, United States · On-site
$18/hr–$21/hr
The OnePeak Way | Grow Gracefully through changing lives rather than simply seeing patients. Mission | To provide our patients with a unique wellness experience that redefines primary care through innovative, integrated …
Skills: Customer Service, Patient Scheduling, Medical Billing, Insurance Verification, HIPAA Compliance
Medford, Oregon, United States · Remote OK
$21/hr–$22/hr
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Communication Skills, Customer Service, Microsoft Office, Team Participation, Administrative Procedures
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Provides exceptional member experiences by identifying financial needs and suggesting appropriate credit union products and services. Handles account transactions, membership requests, and provides financial education via phone and email.
Requires a high school diploma or GED and three to five years of related experience. Candidates must possess strong interpersonal skills and the ability to work a flexible schedule including Saturdays.
Department: Member Contact Center
Reports To: Member Contact Center Manager I
Classification: Non-Exempt
About Rogue Credit Union:
Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work!
Role:
Provides Exceptional Experiences by identifying each individual member's unique financial need, and appropriately suggesting products and services that will meet or exceed those needs. Delivers unsurpassed service that builds long-term member loyalty while effectively handling member's transactions.
Essential Functions & Responsibilities:
55% Assists members via phone and email with their membership and account need; including but not limited to opening and/or closing memberships, Certificates, and Consumer Loans.
15% Review and analyze member’s financial situation with the ability to provide education and solutions that meet the member needs. Consistently promotes member participation by effectively cross-selling credit union products and services.
15% Responds to members requests, questions, and concerns. Takes ownership by finding the appropriate solution with timely follow through.
5% Maintains member records, prepares files and other member documents while maintaining the highest level of confidentiality.
5% Assists with specific branch opening and closing duties.
5% Proactively performs other duties as needed or assigned.
Knowledge & Skills:
Experience: Three years to five years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills: Excellent communication skills - verbal, written and listening. Needs-based sales ability. Good organizational and time management skills with the ability to work under occasional pressure. Good eye for detail and quality. Strong computer and 10-key calculator skills. Ability to work as a team player and adapt to Rogue's culture.
Physical Requirements: Some lifting required (up to 30 pounds), continuous sitting, occasional standing and occasional walking. Finger dexterity while using a computer. Regular talking and hearing in person and on the telephone. Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more.
Work Environment: Normal workday with occasional overtime. Will require working Saturdays and a rotating flexible schedule. Exposed to potentially hazardous conditions, i.e., robbery.
Disclaimer:
Rogue Credit Union is a drug free workplace and requires a drug screening test within 48 hours of employment offer.
Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method, please call (541) 622-7295.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Living Local...it's a Rogue thing!
Rogue Credit Union is a full service financial cooperative with branches across Oregon and Western Idaho. What's most important is holding true to our DNA by giving back to our members and our communities.
Offices: 1370 Center Drive, Medford, OR 97501, US
There are currently 316 open customer service & support positions in Medford, OR listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, DICK'S Sporting Goods, Lithia & Driveway, Mereté Hotel Management, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 16 of the 316 open customer service & support positions offer remote or hybrid work (10 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
