Luxembourg, Luxembourg · On-site
Join us as a Depositary Services Support Officer (fixed-term contract of 3 months) Working with a supportive and collaborative team, you’ll be helping with remediation related activities and proceduresYou’ll be investiga…
Skills: Remediation Processes, Financial Services Knowledge, Transaction Processing, Customer Query Resolution, Attention To Detail
Luxembourg, Luxembourg · On-site
Job Purpose The Store Manger is responsible for overseeing the daily operations of a Royal Farms store and leading a team of Associates to deliver an exceptional customer experience. This role contributes to the company&…
Skills: Store Management, Team Leadership, Customer Service, Staffing, Financial Performance Management
Luxembourg, Luxembourg · On-site
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Skills: Customer Service, Storytelling, Sales Performance, Relationship Building, Retail Technology
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The role involves investigating customer queries and processing transactions while supporting remediation activities and procedures. Additionally, the officer will identify trends in processing errors and support the manager with work allocation and team training.
Candidates must have experience with remediation processes and a strong understanding of the financial services industry. Proficiency in banking systems and the ability to work accurately under tight deadlines are required.
Join us as a Depositary Services Support Officer (fixed-term contract of 3 months)
As a Depositary Services Support Officer, you’ll be working together to deliver the most successful outcomes for the business and our customers. You’ll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard.
As you continue to develop in your role, you’ll also deputise for and support your manager with work allocation, process training and supporting others in your team by sharing your knowledge.
Day-to-day, you’ll be:
You’ll already have knowledge and experience of working with remediation processes and procedures, alongside an awareness of up to date trends, policies and regulations. You’ll also be able to work accurately, to deadlines and with high levels of attention to detail.
We’ll also be looking for you to demonstrate:
Hours
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Offices: Gogarburn, GB
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