Los Angeles, California, United States · Remote OK
$95k–$105k/yr
Senior
Director of Client Access Location: Van Nuys, Hybrid Job Type: Full-Time Lead the Client Experience from Day One At 360 Behavioral Health, we're dedicated to helping children and families access life-changing care. We're…
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Experienced General Manager - Mixed-Use Development
Los Angeles, California, United States · On-site
Senior
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$95k–$105k/yr
Full-time
bachelor degree
Paid Holidays, Paid Time Off, Sick Time, Career development and advancement opportunities, Health Insurance, Vision Insurance
Posted 27d ago
~40 hrs/week
Remote in Los Angeles, California, United States
Responsibilities
Lead the Care Navigation, Intake, and Authorizations teams to ensure a seamless client experience from referral to service initiation. Drive operational excellence by monitoring performance metrics, developing scalable workflows, and partnering with clinical and revenue cycle departments.
Requirements
Requires a Bachelor's degree in Healthcare or Business Administration and at least 5 years of experience in healthcare operations or revenue cycle. Candidates must have 3+ years of leadership experience and proficiency in insurance eligibility and authorizations.
Full job description
Director of Client Access
Location: Van Nuys, Hybrid Job Type: Full-Time
Lead the Client Experience from Day One
At 360 Behavioral Health, we're dedicated to helping children and families access life-changing care. We're looking for an experienced Director of Client Access to lead our Care Navigation, Intake, and Authorizations teams while creating a seamless, compassionate experience from the first inquiry through service initiation.
If you're a strategic healthcare leader who enjoys improving processes, developing teams, and driving operational excellence, we'd love to meet you!
Perks & Benefits – Right Up Front!
Competitive compensation: $95,000K-$105,000K/year
7 Paid Holidays
Paid Time Off/Sick Time
Career development and advancement opportunities
Fun and supportive company culture
Expansive Health, Vision, and Dental plans for full-time partners
401(K) retirement savings program
Mileage and phone reimbursement
And so much more!
What You'll Do
Lead the Care Navigation, Intake, and Authorizations teams.
Improve the client journey from referral to service start.
Monitor key performance metrics and drive operational improvements.
Partner with Clinical Operations, Revenue Cycle, and Payor Relations.
Develop scalable workflows that support organizational growth.
Coach, mentor, and develop high-performing leaders.
Ensure compliance with payer requirements and organizational policies.
Resolve escalated client access and authorization issues.
What You'll Bring
Required:
Bachelor's degree in Healthcare Administration, Business Administration, Human Services, or a related field (or equivalent experience).
5+ years of healthcare operations, client access, intake, authorizations, or revenue cycle experience.
3+ years of leadership experience.
Experience with insurance eligibility, authorizations, and healthcare documentation.
Strong leadership, communication, and problem-solving skills.
Preferred:
Experience in behavioral health, ABA, autism services, developmental disabilities, or a multi-site healthcare organization.
Make a Difference
Join a team that's passionate about improving access to care and supporting families when they need it most. If you're ready to lead with purpose and create meaningful change, apply today!
If you are a resident of California and applying for a job with us, please click the following link CCPA Privacy Notice to learn more regarding how we collect and handle your personal information under the California Consumer Privacy Act (CCPA).
360 Behavioral Health is an Equal Opportunity Employer We provide reasonable accommodations for any part of the application or employment process. Please contact us at [email protected] for assistance.
We comply with ADA regulations and provide auxiliary aids, services, and policy modifications to ensure equal access for all applicants and employees.
Exceptional care for individuals with autism and other developmental delays.
Industry
Individual and Family Services
Company size
1,001-5,000 employees
Headquarters
Van Nuys, California
LinkedIn followers
5,035
With a long-standing history as one of the original and most established authorities caring for individuals impacted by autism and developmental delays, 360 Behavioral Health has earned the trust as a leading provider of Applied Behavior Analysis (ABA)-based behavioral health services.
Offices: 16340 Roscoe Blvd, Van Nuys, California 91406, US · 15954 Chiwi Rd, Apple Valley, California 92307, US · 5900 S Eastern Ave, Suite 156, Commerce, California 90040, US · 1343 North Grand Avenue, Suite 200, Covina, California 91724, US · 1413 West State Street, El Centro, California 92243, US
AutismABA-Behavioral Health TherapyAutism ServicesAutism AwarenessApplied Behavior AnalysisABA Therapy CaliforniaRespite Servicesand Personal AssistantHospitalHealth Care
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