At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience.…
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$20/hr–$21/hr
Full-time, Part-time
Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Time, Employee Assistance Program
Posted 44d ago
~40 hrs/week
Responsibilities
The Grill Master is responsible for preparing, marinating, and flame-grilling proteins while ensuring high-quality presentation and adherence to company standards. They must also maintain a clean and sanitized work environment and monitor food holding times to ensure optimal product quality.
Requirements
Candidates must be able to perform essential kitchen functions and obtain a Food Handler Certification upon hire. While previous experience in food service or customer service is preferred, it is not strictly required.
Full job description
At El Pollo Loco, we don’t just serve fire-grilled chicken — we serve careers that bring the heat. As a Grill Master, you’re not just cooking chicken; you’re igniting the El Pollo Loco experience. You’ll bring your passion, ideas, and energy to every order, following our flame-grilled standards to serve craveable flavors and unforgettable guest moments. Ready to ignite your flamin’ good career? Apply now and let’s cook up some delicious chicken!
POSITION PURPOSE:
The Grill Master (Cook) creates "Best in Class" guest experience at El Pollo Loco by preparing grilled and hot food items, following precise Company standards for preparation and presentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Prepare, marinate, season, cook, stock and rotate chicken and other grilled proteins according to company standards.
Receive orders, cut cooked chicken, and arrange proteins for proper presentation on the plate or in the applicable packaging apparatus.
Monitor holding time for grilled proteins and take corrective actions when hold time expires or when product quality fails to meet company standards.
Maintain and ensure that all cooked proteins are at proper serving temperature.
Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or grilling.
Clean and sanitize the entire work area including all equipment, tools, storage containers, grills and hoods.
Perform other duties as assigned by management to support restaurant operations.
To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required.
Certifications
Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations.
Education/Work Experience:
Previous experience in customer service or food service is preferred but not required.
What’s in it for you?
Competitive pay
No overnight hours
Employee discount on food
Excellent career growth potential (we promote from within)
Flexible Schedule: Full-Time or Part-Time hours
Medical, Dental, and Vision Insurance*
Paid vacation**
Paid sick time
Employee Assistance Program
Flexible spending accounts, Legal Insurance, and Pet Insurance*
401(K) plan with match and immediate vesting (must be at least 21 to participate)
Discounts on theme parks, movie tickets, sports events, hotels and more...
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
**Eligibility begins after completing at least 12 months of employment averaging 33 hours of work per week.
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it’s our people
Who set us ablaze. You’re the ones bringing the passion, ideas and energy–the flavor–whether cooking in the restaurant or working in the support center. That’s why we take pride in providing a place where you can express, develop and belong… all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin’ good careers.
The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience, industry experience, education, geography, etc.
In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled chicken in town. Over the past four decades, El Pollo Loco has grown into more than 500 restaurants across 10 states becoming an L.A. mainstay and cultural benchmark along the way.
Offices: 575 Anton Blvd., Suite 1100, Costa Mesa, California 92626, US
Mexican FoodFire-Grilled ChickenCateringOnline Orderingand Family DinnersFood and Beverage
How many Customer Service & Support jobs are open in Long Beach, CA right now?
There are currently 765 open customer service & support positions in Long Beach, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Long Beach, CA?
Companies currently hiring include Starbucks, Molina Healthcare, Allied Universal, Lowe's Companies, Inc., H&R Block, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Long Beach, CA?
Yes — 74 of the 765 open customer service & support positions offer remote or hybrid work (40 remote, 34 hybrid).
How do I apply for Customer Service & Support jobs in Long Beach, CA?
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