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Part-time
Medical insurance, Dental insurance, Vision insurance, 401(k) plan, Merchandise discounts, Professional development
Posted 11d ago
~40 hrs/week
Responsibilities
The Sales Lead supervises the store team, leads by example on the sales floor, and assists with daily operations including opening, closing, and inventory management. They are responsible for coaching associates, upholding brand standards, and fostering a positive, customer-centered environment.
Requirements
Candidates should have approximately 2 years of retail management experience and be at least 18 years old. The role requires flexible availability for nights, weekends, and holidays, along with the physical ability to lift up to 50 pounds.
Full job description
About us
Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth.
About the role As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality.
The impact you can have In this role, you'll have the opportunity to:
Assist the store leadership team with general store operations, including opening and closing responsibilities.
Actively share brand priorities, initiatives, and messages with store teams.
Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
Provide coaching and encouragement to keep the team on track with performance goals.
Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
Be knowledgeable about current sales, promotions, and store policies.
Support associate development, provide coaching feedback, and assist with scheduling, when needed.
Share ideas and insights with the store leadership team.
Contribute to a positive work environment by embracing teamwork with peers and leaders.
What you’ll bring to the role
Passion for our brand, fashion, and empowering confidence.
2 years of retail management experience preferred.
Must be at least 18 years old.
Ability to develop strong customer and peer relationships.
A team player mindset with a high level of ownership and initiative.
Flexible availability — including nights, weekends, and holidays.
Excellent communication and interpersonal skills.
Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.
Benefits
Optional medical, dental, and vision insurance
401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 5411-Park City Center-Soma-Lancaster, PA 17601
Position Type:
Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
How many Customer Service & Support jobs are open in Lancaster, PA right now?
There are currently 482 open customer service & support positions in Lancaster, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Lancaster, PA?
Companies currently hiring include CVS Health, Lowe's Companies, Inc., Splish Splash Water Park, Starbucks, The TJX Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Lancaster, PA?
Yes — 25 of the 482 open customer service & support positions offer remote or hybrid work (20 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Lancaster, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.