Lancaster, Pennsylvania, United States · Hybrid
About the Role Cargas is hiring a Lead Customer Support Consultant to support our Cargas Energy customers. In this role, you'll provide deep customer support expertise to proactively work with customers to resolve issues…
Skills: Customer support, Troubleshooting, Mentorship, Workflow coordination, Product functionality
Boscov's Department Store, LLCLancaster, Pennsylvania, United States · On-site
Open Interviews! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering…
Skills: Retail sales, Stocking, Customer service, Inventory management, Communication
Lancaster, Pennsylvania, United States · On-site
$16/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Lancaster, Pennsylvania, United States · On-site
$16/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Lancaster, Pennsylvania, United States · On-site
Overview Wage:$14.50 an hour This is a part time position at our Rohrerstown Road Fresh Foods, requiring open availability, 9am-5pm, and flexible weekends. Attention food lovers, are you ready to do what you love?We have…
Skills: Cash handling, Customer service, Basic mathematics, Stocking, Point of sale systems
Lancaster, Pennsylvania, United States · On-site
$19/hr
Job Title: Youth Services Coordinator Department: Library Reports To: Youth Service Manager Supervisory Responsibilities: May assign tasks to staff and volunteers Safety Sensitive: No Classification: Full-time, Non-exemp…
Skills: Youth services, Programming, Reader's advisory, Customer service, Collection development
Lancaster, Pennsylvania, United States · On-site
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. L…
Skills: Retail management, Leadership, Customer service, Visual merchandising, Operations management
Lancaster, Pennsylvania, United States · On-site
$7/hr–$20/hr
7233 - Lancaster - 1457 Manheim Pike, Lancaster, Pennsylvania, 17601 CarMax, the way your career should be! Position Overview As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experie…
Skills: Customer Service, Active Listening, Communication Skills, Sales, Relationship Building
Lancaster, Pennsylvania, United States · On-site
Work Schedule: This position typically works Monday–Friday, Per-diem, with occasional weekend or holiday coverage based on operational needs. Schedule may vary. Transports mail, supplies, and clinical lab specimens to an…
Skills: Driving, Communication, Time management, Customer service, Logistics
Lancaster, Pennsylvania, United States · On-site
About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsman…
Skills: Customer service, Sales, Relationship building, Fashion styling, Product knowledge
Lowe's Companies, Inc.Lancaster, Pennsylvania, United States · On-site
Key ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders,…
Skills: Order fulfillment, Inventory management, Forklift operation, Customer service, Safety compliance
Lancaster, Pennsylvania, United States · On-site
Overview Wage:$14.00 an hour This is a part time position at our Rohrerstown Road Fresh Foods, requiring day availability, 6am-3pm, and flexible weekends. Attention food lovers, are you ready to do what you love?We have …
Skills: Customer service, Inventory management, Food safety, Merchandising, Equipment operation
Lancaster, Pennsylvania, United States · On-site
State of Location: Pennsylvania Position Summary: The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience.…
Skills: Patient registration, Patient scheduling, Administrative tasks, Customer service, Appointment management
Lancaster, Pennsylvania, United States · On-site
Overview Wage:$14.00 an hour This is a part time position at our Rohrerstown Fresh Foods, requiring open availability, 10am-9pm, and flexible weekends. Attention food lovers, are you ready to do what you love?We have job…
Skills: Seafood handling, Food preparation, Merchandising, Cleaning, Equipment operation
Lancaster, Pennsylvania, United States · On-site
JOB SUMMARY The Wellness Advisor will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mis…
Skills: Customer Service, Product Knowledge, State Compliance, Consultative Selling, Cash Handling
Lancaster, Pennsylvania, United States · On-site
JOB SUMMARY The Wellness Advisor will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mis…
Skills: Customer service, Product knowledge, Cannabis industry compliance, Sales, Inventory management
Lancaster, Pennsylvania, United States · On-site
The Pro Shop Techxpert is responsible for providing excellent customer service while assisting customers with archery equipment purchases. Primary Duties and Responsibilities: · Provides advice on archery equipment selec…
Skills: Archery equipment maintenance, Bow tuning, Arrow building, Customer service, Inventory management
Lancaster, Pennsylvania, United States · On-site
The Cashier provides excellent customer service during the checkout process. This team member is likely the last interaction with our client before leaving the Pro Shop. Job Responsibilities: Maintain and seek process im…
Skills: Customer Service, Point Of Sale, Merchandising, Product Knowledge, Computer Literacy
Lancaster, Pennsylvania, United States · On-site
$18/hr
The Academy Events Coordinator is responsible for the strategic planning, coordination, and execution of engaging events that enhance the Academy's offerings. The individual will work closely with the Academy Class Lead …
Skills: Event planning, Curriculum development, Archery instruction, Public speaking, Time management
Lancaster, Pennsylvania, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Store safety
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The Lead Customer Support Consultant will provide expert support to resolve customer issues while collaborating with internal teams to improve product experiences. They will also mentor team members, coordinate workflows, and drive continuous improvement initiatives using AI and automation.
Candidates must have a bachelor's degree or equivalent experience and at least 4 years of customer-facing support experience. Strong organizational, communication, and time-management skills are required, with preference given to those with Zendesk and SQL experience.
Cargas is hiring a Lead Customer Support Consultant to support our Cargas Energy customers. In this role, you'll provide deep customer support expertise to proactively work with customers to resolve issues. You'll collaborate with internal teams, including Consulting and Product teams, to improve the overall customer experience. You'll also provide mentorship and workflow coordination for the broader support team.
Partner with customers to troubleshoot issues, provide timely resolutions, and deliver an exceptional support experience.
Educate users on product functionality, best practices, and new features.
Support drivers and technicians in the field when product-related issues arise.
Identify trends in customer issues and provide feedback to improve products, services, and support processes.
Collaborate with Consulting and Product Development teams to advocate for customer needs and recommend enhancements.
Contribute to the creation of training resources for customers and team members.
Maintain accurate documentation of customer interactions, issues, and resolutions.
Prioritize and manage support activities to meet individual and team service goals.
Drive continuous improvement initiatives that enhance operational efficiency and customer satisfaction.
Coach and mentor team members while contributing to employee development and team success.
Coordinate team workload, assign work as needed, and support capacity planning and forecasting efforts.
Champion the use of approved AI technologies, automation, and self-service solutions to improve team effectiveness and customer experience.
Bachelor's degree or equivalent experience.
4 years of experience in a customer-facing position or equivalent customer support experience, or 2 years of experience with the Cargas Energy product.
Ability to learn Cargas products, remote support software, and ticketing systems.
Strong organizational, collaboration, and time-management skills.
Excellent written and verbal communication skills.
Experience with Zendesk analytics and administration.
Software support experience.
Basic SQL skills.
Cargas is an employee-owned software and consulting company where people do meaningful work and share in the success they help create. There’s no one-size-fits-all career path here—you’ll have the tools, support, and flexibility to explore opportunities, build your skills, and grow in ways that are meaningful to you—while contributing to the success of the company. Built on trust and transparency, we practice open-book management, giving employees visibility into company performance so they’re informed, accountable, and connected to our collective goals.
Headquartered in Lancaster, Pennsylvania, we’re committed to sustainable growth for both our business and our people.
Our core values—employee ownership, teamwork, and customer care—guide how we work and support one another. We collaborate across teams, welcome diverse ideas, and foster an environment where people feel empowered to contribute. Work arrangements vary by role and team and are designed to balance exceptional customer care with flexibility for personal needs. Our employee tenure exceeds industry benchmarks, and we’ve been recognized as a Best Place to Work in Pennsylvania for two decades.
Employees share in our success through employee ownership, profit sharing, and bonus programs, supported by a competitive total rewards package that includes comprehensive benefits and cost-saving programs focused on mental, physical, financial, and social well-being.
Cargas Systems is an Equal Opportunity Employer. We encourage all applicants who are excited about our company to apply, even if you don't meet every qualification; you may be a great fit for this role or another opportunity at Cargas!
Software to Power Your Business
Cargas is an employee-owned software company offering ERP and CRM software from Acumatica, Microsoft, Sage, Salesforce, and HubSpot, as well as custom-developed solutions. Cargas sells the software, sets it up, teaches customers how to use it, and helps them adapt it as their needs change over time. Cargas’ products streamline processes in accounting, supply chain management, and sales and marketing so customers can focus on what’s most important—growing and running their businesses. Through its unique employee-owned culture, Cargas fosters a commitment to excellence, a dedication to teamwork, and a high level of customer care. Established in 1988, Cargas has continuously been recognized as a Best Place to Work. For more information about Cargas, visit cargas.com.
Offices: 101 N Queen St, Suite 300, Lancaster, Pennsylvania 17603, US
There are currently 482 open customer service & support positions in Lancaster, PA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Lowe's Companies, Inc., Splish Splash Water Park, Starbucks, The TJX Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 25 of the 482 open customer service & support positions offer remote or hybrid work (20 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
