General Summary: Supports store management in all activities to drive sales and results. Demonstrates behaviors that align with the company values of We Love What We Do, We Own What We Do, We Do What's Right, We Belong. …
Skills: Customer service, Leadership, Inventory management, Communication, Training
Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow…
Skills: Parts delivery, Vehicle maintenance, Inventory management, Customer service, Logistics
Kwik Trip, Inc.
Assistant Food Manager
Lancaster, Pennsylvania, United States · On-site
$16/hr–$22/hr
Entry level
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Assistant Food Management positions in Stevens Point/Plover/Wisconsin Rapids area Pay Range: $16.00 to $22.26 Shift: Variable Actual …
Skills: Food preparation, Customer service, Team leadership, Food safety, Sanitation
Are you the type of person who takes ownership — even when no one is watching? Do you move with urgency, solve problems confidently, and believe your income should reflect your performance? At Precision Garage Door Servi…
Skills: Mechanical Aptitude, Technical Skills, Customer Service, Problem Solving, Sales
Dutch Wonderland Happy Hauntings/Winter Wonderland Entertainment Team
Lancaster, Pennsylvania, United States · On-site
Entry level
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with o…
Key Holder -The Cosmetics Company Store - Part Time - Tanger Outlets - Lancaster, PA
Lancaster, Pennsylvania, United States · On-site
$17/hr–$29/hr
Entry level$5.2B raised
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally…
Skills: Retail operations, Cash reconciliation, Coaching, Mentoring, Customer service
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Adaptability, Communication, Critical thinking, Problem solving, Customer-focused
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life throug…
Susquehanna Printing Company- FT Hybrid Customer Service Representative Circulation
Lancaster, Pennsylvania, United States · On-site
Entry level
Description The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers. Job includes both inbound and outbound telephone responsibilities. Must…
Administrative Support Representative Job Summary The Administrative Support Representative provides administrative and customer service support to ensure efficient daily operations. This position serves as a primary poi…
Skills: Customer service, Data entry, Communication skills, Microsoft Office Suite, Outlook
Account Manager - Bound Tree Medical - South Central PA
Lancaster, Pennsylvania, United States · On-site
Mid level$11M raised
For 45 years, Bound Tree Medical has stood beside those who answer the call—first responders who move toward crisis with courage and conviction. Founded by an EMT, our company was built on trust, service, and innov…
Store Manager - Banter by Piercing Pagoda - Park City Center
Lancaster, Pennsylvania, United States · On-site
Entry level$625M raised
We have many opportunities available on our other career site pages. Click here to link to our careers page! “Be More You” isn’t just our tagline, it’s our life’s mission – a way to help people Celebrate Live and Express…
Skills: Sales, Retail management, Customer service, Team leadership, POS operation
DICK'S Sporting Goods
Retail Bike Technician
Lancaster, Pennsylvania, United States · On-site
Entry level$3.5B raised
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
On-Site Service Engineer - Data Center/ Server Hardware
Lancaster, Pennsylvania, United States · On-site
Mid level$1.2B raised
What success looks like in this role: Unisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-g…
Skills: Server hardware maintenance, Data center operations, Hardware diagnostics, Dell PowerEdge, BIOS/Firmware updates
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Retail management, Customer service, Sales leadership, Inventory management, Team development
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
Raymour & Flanigan Furniture and Mattresses
Sales Associate
Lancaster, Pennsylvania, United States · On-site
$65k–$100k/yr
Entry level$16M raised
At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member o…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
high school
Posted 28d ago
~40 hrs/week
Responsibilities
Supports store management in driving sales and results while ensuring a positive in-store customer experience. Executes daily operational processes, including inventory management, store maintenance, and associate training.
Requirements
Requires a minimum of 2 years of workforce experience and a high school diploma or equivalent. Candidates must be available to work flexible shifts, including nights, weekends, and holidays.
Full job description
General Summary:
Supports store management in all activities to drive sales and results. Demonstrates behaviors that align with the company values of We Love What We Do, We Own What We Do, We Do What's Right, We Belong. Partners with the management team on store priorities with a focus on in-store customer experience, inventory management, omni activities and cashwrap efficiency while promoting a positive work environment and executing operational processes in compliance with company standards and policies.
Essential Duties and Responsibilities:
Be empowered to meet the customer where they are and personalize their experience:
Maintain in-store experience by modeling Customer Experience Leader (CEL) behaviors and redirecting associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency.
Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards.
Reviews daily communication; plans and executes tasks throughout the day and follows through with required actions.
Be committed to the customer having a consistent positive experience:
Reviews, understands and clearly communicates daily progress.
Completes processes as requested related to audits, donations, transfers, mismates, damages, etc.
Work closely with the store leadership team to understand and follow all policy and procedures.
Bring the power of shoes to life by leveraging in-store and digital services:
Participate in inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS).
Assists management with omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS).
Communicates supply needs to ensure successful operations in all areas of the business.
Be responsible to pause and put the customer first:
Helps ensure a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly by reporting issues to Store Manager.
Addresses associate and customer concerns and escalates as needed.
Supports team in associate timekeeping activities.
Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.
Bring fun and energy to everything you do:
Recognize associates through our company recognition tools.
Support team by training and coaching associates.
Performs all other associate duties within store.
Performs other duties as assigned by the Store Manager or other leaders.
Required Skills:
Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm.
Ability to develop collaborative working relationships.
Good verbal and written communication skills.
Ability to move with tempo and hold team accountable to meet time bound expectations.
Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours.
Proficient in the use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
Must have the ability to spend up to 100% of working time standing or walking around the store.
Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
Stoop, kneel, crouch or crawl on a frequent basis.
Please follow our updated DBI LinkedIn page at https://www.linkedin.com/company/designer-brands-inc
Industry
Retail
Company size
1,001-5,000 employees
Headquarters
Toronto, ON
LinkedIn followers
5,729
Designer Brands Inc. is one of North America’s largest designers, producers and retailers of footwear and accessories. The company operates a portfolio of retail concepts in nearly 1,000 locations under the DSW Designer Shoe Warehouse, The Shoe Company, and Shoe Warehouse brands and operates leased locations in the U.S through its Affiliated Business Group. Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 5,400 doors worldwide. The Camuto Group owns licensing rights for the Jessica Simpson® footwear business, and footwear and handbag licenses for Lucky Brand® and Max Studio®. In partnership with a joint venture with Authentic Brands Group, Designer Brands also owns a stake in Vince Camuto®, Louise et Cie®, CC Corso Como®, Enzo Angiolini® and others. More information can be found at www.designerbrands.com
How many Customer Service & Support jobs are open in Lancaster, PA right now?
There are currently 482 open customer service & support positions in Lancaster, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Lancaster, PA?
Companies currently hiring include CVS Health, Lowe's Companies, Inc., Splish Splash Water Park, Starbucks, KnitWell Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Lancaster, PA?
Yes — 25 of the 482 open customer service & support positions offer remote or hybrid work (20 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Lancaster, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.