King of Prussia, Pennsylvania, United States · On-site
$50k/yr
Help Desk Support Specialist 100% In-Person | King of Prussia, PA | Full-Time JOB SUMMARY: Tier 1 Technical Support As the first point of contact for internal customers, the Help Desk representative helps businesses mana…
Skills: Help Desk Support, Technical Support, Troubleshooting, Hardware Installation, Software Installation
King of Prussia, Pennsylvania, United States · On-site
SWDS Drivers are responsible for delivering products to customers from Sherwin-Williams stores using Company vans or pickup trucks. Drivers ensure deliveries are complete, packed correctly, and safely delivered to the co…
Skills: Delivery, Customer service, Material handling, Forklift operation, Pallet jack operation
King of Prussia, Pennsylvania, United States · On-site
$70k–$75k/yr
Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in…
Skills: Retail management, Sales leadership, Team building, Mentorship, Customer service
King of Prussia, Pennsylvania, United States · On-site
$60k–$80k/yr
Description CHANGE LIVES & LOVE WHAT YOU DO The Good Feet Store is a specialty retail store with proprietary solutions that focus on the health and wellness of our clients. We believe in more than just selling products -…
Skills: Consultative sales, Retail sales, Customer service, Communication, Interpersonal skills
King of Prussia, Pennsylvania, United States · On-site
Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best …
Skills: Retail sales, Customer service, Inventory management, Visual merchandising, Training and mentoring
King of Prussia, Pennsylvania, United States · On-site
****EXCELLENT MEDICAL, DENTAL, VISION BENEFITS: 75% to 90% of premiums covered by PFFCU***** ****401K – PFFCU contributes automatic 6% regardless of employee contribution after 1 year***** Location: 236 W. DeKalb P…
Skills: Customer service, Sales, Problem-solving, Communication skills, Organizational skills
New York, New York, United States · Remote OK
$120k–$160k/yr
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initi…
Skills: Risk solutions, Account management, Loss reduction, Exposure reduction, Underwriting support
King of Prussia, Pennsylvania, United States · On-site
$30/hr
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values …
Skills: Warehouse management, Material handling, Inventory control, Forklift operation, Team leadership
King of Prussia, Pennsylvania, United States · On-site
$45k–$65k/yr
Job Title Retail Sales Associate Job Overview Our Retail Sales Associates are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'…
Skills: Customer engagement, Active listening, Relationship building, Consultative selling, Product knowledge
Bensalem Township, Pennsylvania, United States · Hybrid
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Sales, Account management, Cold-calling, Lead generation, Negotiation
King of Prussia, Pennsylvania, United States · On-site
Overview The Inventory Technician II processes requests, pulling, and delivering of stock items to ordering departments. Also responsible for receiving and delivering special orders item(s) to the appropriate departments…
Skills: Inventory management, Logistics, Supply chain management, Critical thinking, Interpersonal skills
King of Prussia, Pennsylvania, United States · On-site
Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to fe…
Skills: Sales, Customer Service, Retail Sales, Performance Metrics, Product Knowledge
King of Prussia, Pennsylvania, United States · Hybrid
$108k–$172k/yr
Company: Description: Marsh McLennan Agency's East Region is a leader in the Business Insurance and Employee Benefits marketplace. Our associates simplify employee health and welfare benefits and risk management for regi…
Skills: Insurance industry knowledge, Client relationship management, Risk management, Account management, Sales
King of Prussia, Pennsylvania, United States · On-site
Overview Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking fo…
Skills: Sales, Customer service, Communication, Multitasking, Interpersonal skills
DICK'S Sporting GoodsKing of Prussia, Pennsylvania, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Product Knowledge, Merchandising, Inventory Management, Sales Promotion
L&R DISTRIBUTORSKing of Prussia, Pennsylvania, United States · On-site
$15/hr–$16/hr
L&R is the largest distributor and the 6th largest purchaser of cosmetics in the United States. We now distribute over 40,000 items (cosmetics, toys, school supplies, hosiery, hair accessories, OTC, HBA, and more) throug…
Skills: Merchandising, Retail sales, Inventory control, Planogram implementation, Customer service
King of Prussia, Pennsylvania, United States · On-site
$24/hr–$35/hr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed wit…
Skills: Team Leadership, Retail Operations, Customer Service, Visual Merchandising, Inventory Management
King of Prussia, Pennsylvania, United States · On-site
Sales Supervisor (F/T) The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and A…
Skills: Leadership, Team motivation, Customer service, Retail operations, Merchandising
King of Prussia, Pennsylvania, United States · On-site
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building aut…
Skills: Haircutting, Hair coloring, Styling, Customer service, Product recommendations
Maggiano's Little ItalyKing of Prussia, Pennsylvania, United States · On-site
Our Carryout Teammates are responsible for taking food and beverage orders for all Guests placing carryout orders including packing and checking orders for accuracy, collecting payment and ensuring all aspects of profess…
Skills: Customer service, Order accuracy, Payment collection, Food service, Communication
King of Prussia, Pennsylvania, United States • On-site
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The Help Desk Support Specialist serves as the primary point of contact for resolving internal IT requests and diagnosing computer system issues. Responsibilities include managing hardware and software installations, maintaining support logs, and providing on-call technical assistance for 24/7 operations.
Candidates must have a minimum of two years of relevant experience in a help desk or IT support role. Strong analytical, communication, and troubleshooting skills are required, along with reliable transportation for field work.
Help Desk Support Specialist
100% In-Person | King of Prussia, PA | Full-Time
JOB SUMMARY:
Tier 1 Technical Support
As the first point of contact for internal customers, the Help Desk representative helps businesses manage the day to day operations to stay productive.
With access to the technology and the means to provide support, the tech support representative can do great things!
You will support a variety of team members, including a warehouse operations team. You will be asked to prioritize requests as they come in and resolve issues on a daily basis.
Successful Help Desk Support Specialists will go above and beyond to assist in making the operation run smoothly. If you feel as though you are up for the challenge, then Colonial
Electric is a great place for you to continue your IT journey!
RESPONSIBILITIES:
Resolving IT support requests from employees
Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Generating sign ins for new hires during the onboarding process
Installing new software and hardware drivers and updating existing ones as needed
Updating employees on the status of their service requests
Logging all service requests and updating tickets as needed
Travel to our branches to do field work under supervision with 24 hours notice, or in the event of an outage
Weekly on call hours to assist Colonial Electric’s 24/7 operation, an on-call schedule is provided weekly. Hours will be between 5 pm and the start of the new business day. Compensated via overtime hours.
EDUCATION, EXPERIENCE and SKILLS:
Minimum two years of relevant experience in a help desk/IT support role
Certifications such as A+ / Network + / Microsoft are preferred but not required
High-level knowledge of commonly used software, hardware and applications
Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
Demonstrated written communication skills to create useful support logs
Analytical and problem-solving skills to troubleshoot and diagnose issues
Time management skills to provide updates and fixes within a promised time frame
Multitasking skills to assist multiple employees at once
Observational skills to recognize warning signs that indicate potential problems
Customer service skills to interact professionally and positively with employees and coworkers
Reliable transportation is required.
WHO IS COLONIAL ELECTRIC?
We are Colonial Electric Supply, the #1 supplier of commercial electrical and lighting components in the tri-state area. That means we keep the lights on, the electricity flowing, and the factories bright and humming.
Our Team - At 500 strong and growing, our team is the fastest and smartest in the lighting and electrical supply business, with the most contracts because we love to win! If you’ve read this far, we’re betting you like to win too.
A Delightfully Simple Work Culture - You’ll enjoy Colonial Electric because our workspaces and people form a family culture—very different from the corporate world. We are always looking to promote from within and due to our dedicated training team, many have been promoted within the first year!
Work-Life Balance: We are privately-owned and led by men and women of strong character. That means we value the health and happiness of the people who work with us. We’ve made work-life balance a point of pride for 90 years. Back in 1925, we called it “respect.” Everyone who joins Colonial Electric is a respected member of our team.
CHECK OUT OUR BENEFITS!
Medical Insurance - Choose between a traditional PPO and flexible health plan with a tax-free health savings account
Comprehensive and affordable coverage
Preventative care covered at 100%
Access to the Blue Cross Blue Shield national network
Dental Benefits - Affordable coverage with annual exams, cleanings and xrays covered at 100% and rollover benefits.
Vision Benefits - Get yearly eye examinations and buy new lenses, frames, and contacts. Or skip the glasses and enjoy special discounts on LASIK procedures! You’ll have access to 70,000 provider locations across the U.S., including well-known retailers like Walmart and America’s Best Glasses.
401(k) for Comfortable Retirement - Colonial Electric matches 25% of your contributions up to 6% of your annual earnings..
Life Insurance & AD&D Insurance At Zero Cost - Colonial Electric offers all full-time employees life and accidental death and dismemberment insurance (AD&D) at zero cost to you.
Paid Time Off - Including vacation, personal time, paid holidays and more.
Colonial Paid Parental Leave - CPPL offers parents company paid time off to care for the birth or adoption of a child.
Colonial offers many additional benefits for employees and their families! Feel free to inquire about our complete benefits guide during the interview process.
Powered by Excellence Since 1972!
We distribute electrical products and industrial supplies, such as lighting, cable, conduit, connectors and terminals, fiber-optic hardware, racks and cabinets, lubricants, and tools. Colonial Electric Supply has over 20 locations in New York, Delaware, New Jersey, Maryland, and Pennsylvania. We also operate a retail lighting showroom divison and a major projects division. With roots going back to the early 1900's, the company has been owned and operated by the Bellwoar family since 1972. Mission Statement We will provide Quality and Value Added Service to Our Customers by fully supporting a partnership of our Employees, Our Suppliers and The Community. Take a closer look at the divisions that make up Colonial! Colonial Electric Supply Providing excellence in electrical supply inventory, delivery, service, and know how. Colonial Teltek Delivering exceptional outside plant products, placement capabilities and technical support. Colonial Solutions Providing building owners and designers with power distribution and control solutions and complete supply management. Colonial Major Projects Supporting commercial projects with complete supply management services. Bright Light & Annapolis Lighting From landscape lighting to decorative chandeliers, we provide outstanding selection.
Offices: 201 W Church Rd, King of Prussia, Pennsylvania 19406, US · 206 E Lancaster Ave, Downingtown, Pennsylvania 19335, US · 483 York Rd, Warminster, Pennsylvania 18974, US · 9734 Bustleton Ave, Philadelphia, Pennsylvania, US · 417 Callowhill St, Philadelphia, Pennsylvania, US
There are currently 465 open customer service & support positions in King of Prussia, PA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Nordstrom, Life Time Inc., Macy's, Netflix, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Yes — 42 of the 465 open customer service & support positions offer remote or hybrid work (10 remote, 32 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
