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$20/hr–$21/hr
Full-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
Manage the procurement, inventory, and fulfillment of technology products for internal teams and credit union clients. Coordinate with accounting and vendors to ensure accurate order processing and timely delivery of hardware and software.
Requirements
Requires a high school diploma or equivalent and preferably 2-4 years of experience in procurement or supply chain. Must possess strong organizational skills, a valid driver's license, and proficiency in Microsoft Office.
Full job description
Description
CUAnswers is seeking a Procurement and Fulfillment Specialist to support our Network Services team by managing the procurement, inventory, and fulfillment of technology products for both internal teams and credit union clients. If you're highly organized, enjoy coordinating multiple priorities, and thrive in a fast-paced environment, this is an excellent opportunity to build your career in technology operations and supply chain coordination.
This is an in-office position only. Monday thru Friday 8:00am-5:00pm.
What You'll Do
Purchase hardware, software, and technology services from a variety of vendors.
Process client and internal technology orders accurately and efficiently.
Manage inventory from receiving through shipment, including packaging and shipping using UPS WorldShip.
Maintain accurate inventory records and assist with monthly physical inventory reconciliation.
Coordinate with Accounting by providing invoices, packing slips, and purchasing documentation.
Provide order updates, pricing information, and delivery status to clients and internal departments.
Update ticketing systems to ensure orders are documented and tracked.
Help maintain a clean, organized, and secure warehouse and inventory area.
Collaborate with multiple departments to ensure timely fulfillment and exceptional customer service.
Perform other related duties as assigned.
What You Bring
High school diploma, GED, or equivalent experience.
2–4 years of experience in procurement, purchasing, inventory management, supply chain, billing, or accounting preferred.
Strong organizational and time management skills with the ability to prioritize multiple tasks.
Excellent attention to detail and commitment to accuracy.
Strong written and verbal communication skills.
Experience with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
Ability to work collaboratively with vendors, clients, and internal teams.
Professionalism when handling confidential information.
Valid driver's license with an insurable driving record.
Why Join CUAnswers?
At CUAnswers, you'll be part of a collaborative technology organization serving credit unions across the country. You'll work alongside knowledgeable professionals, gain exposure to technology procurement and logistics, and play a key role in ensuring our clients receive the equipment and services they need to succeed.
Requirements
WORK ENVIRONMENT & PHYSICAL ACTIVITIES
CUAnswers operates in a professional office building setting. Some job assignments at CUAnswers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CUAnswers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.
NOTICE
This job description is not intended to be, nor should be construed as a contract for employment. CUAnswers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CUAnswers has defined this position to be. CUAnswers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CUAnswers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CUAnswers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship. CUAnswers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU*Answers is an Equal Opportunity Employer.
CU*Answers was founded in 1970 and is a 100% credit union-owned CUSO located in Grand Rapids, Michigan. We build core solutions, not just core software. CU*Answers offers a wide variety of services for credit unions including its flagship CU*BASE processing system in both an online (SaaS) and in-house environment; self-service options featuring the It’s Me 247 Online Banking product, member check processing and direct deposit processing services. For more information about how “We Make Credit Unions Go” please visit CU*Answers at www.cuanswers.com.
Offices: 6000 28th Street SE, Grand Rapids, MI 49546, US · 6725 Via Austi Parkway, Las Vegas, NV 89119, US · 4695 44th St SE, Kentwood, Michigan 49512, US · 4635 44th St SE, Kentwood, Michigan 49512, US
Credit UnionsCUSOCore Processingand ASP Business Solutions for Credit UnionsAccountingBankingMarketingInsuranceFinancial Services
How many Customer Service & Support jobs are open in Kentwood, MI right now?
There are currently 212 open customer service & support positions in Kentwood, MI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Kentwood, MI?
Companies currently hiring include The Wendy's Company, Dry Goods USA, The Buckle, Inc., Macy's, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Kentwood, MI?
Yes — 9 of the 212 open customer service & support positions offer remote or hybrid work (3 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Kentwood, MI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.