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Customer Service Rep (06656) - 22001-A Westheimer Pkwy
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Part-time
high school
Associate Discount, Daily Access to Pay, Career Development and Learning Opportunities, Education Assistance, Employee Assistance Programs, Paid Time Off
Posted 9h ago
~40 hrs/week
Responsibilities
The Sales Associate is responsible for providing a welcoming customer experience and driving sales through product knowledge and engagement. They also manage daily retail operations including pricing, shipment processing, and maintaining store organization.
Requirements
Candidates should have a High School Diploma or GED and the ability to work a flexible schedule including weekends and holidays. Physical ability to lift up to 40 lbs and stand for extended periods is required.
Full job description
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store ex /perience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who enters the store experience a little bit of that Famous Feeling.
What You’ll be Doing
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker. Utilizing our company standards as a framework for success, you’ll deliver on our goal of keeping the store clean, organized, and all our famous styles easily shoppable.
Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection. You’ll provide stellar customer engagement, leaving customers wowed with consistently top-notch experiences powered by your attentiveness and determination to deliver them the styles and brands they crave.
Elevate to Your Goal-Crushing Era: You’ll bring your best to each day; take accountability for your effort and its impact on Famous Footwear’s overall performance. You’ll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts! As a ‘goal-getter’, you deliver clear, concise and timely communications to the entire store team and employ active listening to ensure understanding among teammates.
Act with Integrity: Your high standards will keep you sticking to company policies and procedures. Always acting with integrity, you’ll be open to and seek feedback to improve your skillset and further your professional development!
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and development when needed.
Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.
Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met. Overtime hours may be required to meet business needs.
Perks You’ll Enjoy!
Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres’s retail stores – Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.
Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.
Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.
Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.
Preferred Qualifications & Education
High School Diploma/GED
Able to build constructive and effective relationships within store
Demonstrates an ability to communicate positively with store associates at all levels
Must exercise independent judgment and discretion partnering with Store Sales Manager as needed
Strong working knowledge of general retail practices and procedures
Ability to work effectively within a team
Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours
Physical Requirements and/or Environment
Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;
Ability to be mobile on the sales floor for extended periods of time.
Caleres is the home of today’s most coveted footwear brands around the world and represents a diverse portfolio spanning all of life’s styles and experiences. Every shoe tells a story and Caleres has the perfect fit for every one of them. Caleres’ brands live in all channels of today’s global marketplace, including our 1,200+ branded retail locations as well as department and specialty stores, branded e-commerce sites, and many third-party retail sites. Our brand collections have been developed and acquired to meet the evolving needs of today’s assorted and growing audiences. Consumer insights drive every aspect of the innovation, design, and craft that go into our distinctly positioned brands, including Famous Footwear, Sam Edelman, Naturalizer, Allen Edmonds, Vionic, and Dr. Scholl’s Shoes.
Caleres’ 145-year legacy of craftsmanship provides our foundation. But our next chapters are being written through investments in technology, trend research, manufacturing, sustainability, sourcing, and the brilliant people who will lead us into the future – helping Caleres deliver the strongest, most desired brand portfolio in the market.
The Caleres story is most simply defined by the company’s mission: Inspire people to feel great…feet first.
Offices: 8300 Maryland Avenue, St. Louis, Missouri 63105, US · 156 W 56th St, New York, NY 10019, US
How many Customer Service & Support jobs are open in Katy, TX right now?
There are currently 490 open customer service & support positions in Katy, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Katy, TX?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, AutoZone, Love's Travel Stops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Katy, TX?
Yes — 2 of the 490 open customer service & support positions offer remote or hybrid work (1 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Katy, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.