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Full-time
Medical, Dental, Vision, 401K Plus Company Match, Mental Health Support, Paid Sick Time
Posted 2d ago
~40 hrs/week
Responsibilities
Perform high-quality maintenance and repair services on customer-owned and store-owned instruments. Ensure a positive customer experience while managing warranty work and store inventory.
Requirements
Candidates must possess a skilled understanding of guitar repair. Foundational knowledge of Guitar Center products is preferred.
Full job description
Why Guitar Center? Here’s just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION OVERVIEW:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.
A few special characteristics that make our Repair Technicians successful:
Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.
Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
Training: Able to effectively train learners and communicate info and techniques so that they are retained.
As our Repair Technician, you will:
Interact with customers, ensuring a positive customer experience
Service customer-owned instruments with a high level of craftsmanship
Maintain store owned gear, as requested
Complete warranty repair work
Additional duties as assigned
Qualifications
Requirements:
Skilled understanding of repairing Guitars
Preferences:
Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to [email protected]
One company. Many ways to play. Our mission is to fill the world with music.
Industry
Retail
Company size
10,001+ employees
Founded
1964
Headquarters
Westlake Village, CA
LinkedIn followers
93,024
Total funding
$383M
We exist so music can persist. Our family of brands has put more instruments into the hands of more people than anyone on the planet. Meet the family or, as we call them, The Guitar Center Company.
Guitar Center. But there's more to us than guitars and basses.
We carry all kinds of musical instruments, plus essentials like amplifiers, recording equipment, lighting, live sound, DJ gear, with services like lessons, rentals and repairs. How do we do it all? With the most talented group of music-loving Associates in the world.
Guitar Center Professional is a network of account managers and engineers with direct access to the world’s best manufacturers. From personal studios to concert venues, we design and install custom audiovisual systems that exceed your expectations.
Audio Visual Design Group (AVDG) meticulously designs, engineers, and installs next-gen audio, video, and lighting systems for homes and businesses around the globe. Their world-class technical staff brings the most incredible personal musical experience to everyone on the planet.
Music & Arts believes deeply in the transformative power of music. Their collaboration with students, parents, and teachers includes providing lessons, rentals, repairs, plus all levels of band and orchestra sales and service.
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Please Be Advised - Recruitment Scams: we will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. If you find a job posting on a third-party job site, such as LinkedIn, please know that a legitimate posting will direct you to our careers site to apply. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or phone call, with a Recruiter and/or company employee(s). Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, please visit the Federal Trade Commission.
Offices: 5795 Lindero Canyon Rd., Westlake Village, CA 91362, US
How many Trades jobs are open in Katy, TX right now?
There are currently 189 open trades positions in Katy, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Katy, TX?
Companies currently hiring include Lowe's Companies, Inc., AutoZone, ABM Industries, American Furniture Warehouse, Driven Brands Inc., among others. Browse the listings above to see every active employer.
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