At Tax Processing Solutions, we are fueled by a passionate commitment to serve our clients and communities with empathy and integrity. Embracing a "Work Hard, Play Harder" philosophy, we aim to create a meaningful impact…
Skills: Communication, Customer service, De-escalation, Multitasking, Attention to detail
Part-Time Administrative Assistant - Forms Distribution
Irvine, California, United States · On-site
$22/hr–$24/hr
Mid level
Part-Time Administrative Assistant - Forms Distribution Location: Irvine, CA | On-site || Department: Sales || Employment Type: Part-time (Monday - Friday 5 am - 9 am PST) About the Role We are seeking a reliable, level-…
Skills: Lead Distribution, CRM Proficiency, Microsoft Office, Google Workspace, Organization
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J.P. Morgan Wealth Management - National Branch Personal Advisor - Irvine, CA
Irvine, California, United States · On-site
$71k–$105k/yr
Mid level$1.6B raised
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Job ID: 295298 Store Name/Number: CA-Irvine Spectrum (1230) Address: 868 Spectrum Center Drive, Irvine, CA 92618, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Flex Position Type: Non-guara…
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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at…
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Managed IT Services Service Desk Consulting Intern - Summer 2027
Irvine, California, United States · Hybrid
$31/hr–$37/hr
Entry level
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our except…
Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… Set and achieve sales goals, f…
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We are hiring immediately for full time SHIFT SUPERVISOR positions. Location: Concordia University - 1530 Concordia West, Irvine, CA 92612. Note: online applications accepted only. Schedule: Full time; Monday through Fri…
Job ID: 295298 Store Name/Number: CA-Irvine Spectrum (1230) Address: 868 Spectrum Center Drive, Irvine, CA 92618, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Flex Position Type: Non-guara…
At Sunrun, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. To do it, we’re designing a dynamic culture where employee de…
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Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each…
Community Relations Representative ($23.03 - $29.23)
Irvine, California, United States · On-site
$23/hr–$29/hr
Entry level
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We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination …
Skills: Customer service, Order management, ERP systems, SAP, JDE
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Skills: Hardware troubleshooting, Software diagnostics, Active Directory, Customer service, Technical support
The opportunity: ETF Operations Manager Being part of HSBC in Ireland, you’ll help evolve and grow our business. Are you an ETF operations leader? Do you have a client-first mindset and strong control focus? Do you enjoy…
Skills: ETF operations, Client relationship management, NAV processes, Order processing, Settlement
The opportunity: ETF Operations Manager Being part of HSBC in Ireland, you’ll help evolve and grow our business. Are you an ETF operations leader? Do you have a client-first mindset and strong control focus? Do you enjoy…
Skills: ETF operations, Client relationship management, NAV processes, Order processing, Settlement
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Full-time
high school
Posted 2d ago
~40 hrs/week
Responsibilities
The Junior Case Advocate provides essential support by managing client communications, document collection, and scheduling to ensure cases progress smoothly. They also assist the team by handling urgent inquiries, de-escalating client concerns, and conducting closing calls for tax resolution cases.
Requirements
Candidates must possess a high school diploma or equivalent and demonstrate strong communication and multitasking abilities. Previous experience in case management or a high-volume call center environment is preferred but not required.
Full job description
At Tax Processing Solutions, we are fueled by a passionate commitment to serve our clients and communities with empathy and integrity. Embracing a "Work Hard, Play Harder" philosophy, we aim to create a meaningful impact that extends beyond our local roots to communities across the United States and beyond. Our mission is to guide individuals nationwide through the tax resolution process with trust, compassion, education, and unwavering dedication.
Why Join TPS?
We're on fire with growth—and you're invited to fuel it!
In 2024, TRA skyrocketed to #756 on the Inc. 5000 list, ranking among America's fastest-growing private companies based on explosive percentage revenue growth over the last three years. We're not just growing; we're thriving.
Ethics isn't just a buzzword—it's our superpower.
We've earned the prestigious BBB Torch Award for Ethics not once, but twice (2021 and 2024)—a rare honor awarded every three years for excellence in character, culture, customers, and community.
Certified awesome to work for—by our own team!
We're officially a Great Place to Work in Orange County, backed by real employee feedback. Our people trust their leaders, take pride in their impact, love collaborating, and feel the vibe is consistent—no matter your role, background, or title.
Are you passionate about helping people navigate challenges with empathy and precision? We’re looking for a Junior Case Advocate to join our dynamic team and make a real difference in our clients’ lives. This is your chance to support our Case Advocates and clients, ensuring every case is handled with care, urgency, and professionalism. We are committed to investing and developing our Junior Case Advocates to become Case Advocates, so we are looking for candidates who are looking to grow!
What You’ll Do
As a Junior Case Advocate, you’ll be providing critical support to keep cases moving smoothly and clients feeling supported. Your role will include:
Connecting with Clients: Be the friendly voice on the phone, assisting with document collection, scheduling appointments, and answering final questions during case closings.
Supporting the Team: Step in for Case Advocates when they’re out, handling urgent cases, call-back requests, and client communications with ease.
Turning Challenges into Wins: Work with unresponsive clients to re-engage them, using your de-escalation skills to rebuild trust and keep cases on track.
Juggling Priorities: Team up with our Customer Service crew to tackle inbound calls while managing multiple tasks to meet client needs.
Closing with Confidence: Take ownership of Third-Party Origination (TPO) cases, conducting closing calls and ensuring clients leave with clarity and satisfaction.
Who You Are
You’re a motivated, empathetic professional who thrives in a fast-paced environment. You bring:
Education: A high school diploma or equivalent.
Experience (preferred but not required):
Case management or call center experience, with a knack for handling high call volumes.
Proven ability to de-escalate tense situations with calm and professionalism.
Knowledge of tax resolution is a bonus!
Skills & Competencies:
Stellar communication skills—both written and verbal—to connect with clients and colleagues effectively.
A positive, professional attitude and the ability to build rapport with ease.
Multitasking prowess, prioritizing tasks to meet deadlines without breaking a sweat.
Strong memory and attention to detail to keep case details straight.
Comfort with computers and standard office tech to stay organized and efficient.
Self-awareness, motivation, and the drive to inspire those around you.
Job Details:
Type: Full-time, onsite in Irvine, CA
Pay: $22.00 per hour
Hours: 40 hours per week
Apply today to join our dynamic team right here in Irvine, CA!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. is an Equal Opportunity Employer. We value diversity and encourage all qualified individuals to apply.
How many Customer Service & Support jobs are open in Irvine, CA right now?
There are currently 1,132 open customer service & support positions in Irvine, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Irvine, CA?
Companies currently hiring include Allied Universal, Starbucks, UCI Health, Life Time Inc., Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Irvine, CA?
Yes — 132 of the 1132 open customer service & support positions offer remote or hybrid work (52 remote, 80 hybrid).
How do I apply for Customer Service & Support jobs in Irvine, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.