Customer Service Agent with French & English Language
Iași, Romania · Hybrid
Entry level$93M raised
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: French Language Proficiency, English Language Proficiency, Customer Service, Microsoft Office, Booking Systems
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Entry level
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Mid-Senior Certificates of Origin Specialist with German
Iași, Romania · On-site
Mid level$5.7B raised
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Skills: Customer Service, Order Management, O2C, SAP SD, International Trade
Customer Service Agent with French & English Language
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Other, Full-time
Career Growth Opportunities, Internal Talent Development, Management Development Programs, 8-Week On-site Training Program
Posted 6d ago
~40 hrs/week
Responsibilities
The Travel Agent is responsible for customizing holiday packages and cruise itineraries while managing client inquiries and reservations. They serve as the primary point of contact between clients and cruise lines to ensure seamless travel arrangements.
Requirements
Candidates must possess B2 proficiency or higher in both French and English and have strong communication skills. Prior experience in customer service and proficiency in Microsoft Office are recommended.
Full job description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Are you passionate about travel and love helping people? Put your French and English skills to work and join us as a Travel Agent in the exciting travel industry!
What you'll do:
Be the friendly voice and main point of contact for travelers via phone, email, and chat;
Manage inquiries, bookings, itinerary changes, and payments with care and accuracy;
Suggest travel destinations, dates, and options tailored to each client’s needs;
Coordinate with cruise lines and other partners to keep travelers informed;
Use booking software to organize and manage travel plans;
Quickly solve problems and update clients on any travel changes.
What we’re looking for:
Strong French and English communication skills (B2 level or higher);
A positive, customer-focused mindset;
Basic skills in Microsoft Office applications;
Previous experience in customer service is a plus, but not mandatory;
A team player who enjoys solving problems creatively;
Great attention to detail.
What we offer:
An innovative and supportive work environment within the travel industry;
Comprehensive 8-week training to get you up to speed;
Career growth opportunities in a global company;
A recognized Most Loved Workplace® culture;
Internal development programs with leadership roles often filled by our own team members;
Long-term career stability with a dedicated team.
Ready to help travelers create unforgettable experiences?
Apply now and start your journey with us as a Customer Service Agent in the travel industry!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. We leverage cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, our solutions and services digitally transform our clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. We drive progress in every process for our client including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day.
Learn more at www.conduent.com
Offices: 100 Campus Dr, Florham Park, New Jersey 07932, US · Avenida Maria Coelho Aguiar, 215, Sao Paulo, SP 05805-000, BR · 101 Yorkshire Blvd, Lexington, KY 40509, US · 40, Bengaluru, Karnataka 560066, IN · ulica Gdanska 47/49, Lodz, LD 90-729, PL
Business Process SolutionsHealthcarePayments and EligibilityTransportationCustomer Experience Managementand Human Capital SolutionsInformation TechnologyService IndustryHealth CareBusiness Development
How many Customer Service & Support jobs are open in Iași, Romania right now?
There are currently 76 open customer service & support positions in Iași, Romania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Iași, Romania?
Companies currently hiring include Genpact, Capgemini, Conduent, VEO Worldwide Services, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Iași, Romania?
Yes — 45 of the 76 open customer service & support positions offer remote or hybrid work (13 remote, 32 hybrid).
How do I apply for Customer Service & Support jobs in Iași, Romania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.