Team Lead Customer Service Representative with French
Iași, Romania · On-site
Mid level$5.7B raised
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Leadership, Order-to-Cash, SAP SD, Stakeholder Management, Supply Chain Management
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: English Proficiency, French Proficiency, Customer Service, Order Management, O2C
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Customer Service, Order Management, O2C, SAP SD, International Trade
Asistent de vanzari cu atributii de lucru in depozit JYSK Iași Mall Moldova
Iași, Romania · On-site
Entry level
Descrierea locului de muncă Te entuziasmeaza sa lucrezi in vanzari? Iti doresti sa oferi clientilor cele mai bune servicii in JYSK Romania impreuna cu echipa ta? Iti place sa ai o activitate dinamica? 💪 Atunci tu poti f…
Who We Are: At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behin…
Skills: Number portability, Data analysis, Microsoft Office, Excel, Reporting
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
We are looking for a strategic leader to manage and optimize Order Control operations across multiple Business Units! The role is responsible for driving operational excellence, ensuring alignment with strategic objectiv…
Skills: Leadership, Team Management, Strategic Thinking, Operational Execution, Analytical Skills
We are looking for a dedicated and organized Commercial Assistant to join our team. In this role, you will focus on streamlining the post-order process to achieve key objectives such as reducing administrative burdens, m…
Skills: Communication, Time management, Attention to detail, English, French
We are looking for a dedicated and organized Commercial Assistant to join our team. In this role, you will focus on streamlining the post-order process to achieve key objectives such as reducing administrative burdens, m…
Skills: Communication, Time management, Attention to detail, English, French
We are looking for a dedicated and organized Commercial Assistant to join our team. In this role, you will focus on streamlining the post-order process to achieve key objectives such as reducing administrative burdens, m…
Skills: Communication, Time management, Attention to detail, English, French
Process Expert - Cash Application (O2C) with Polish
Bucharest, Romania · On-site
Mid level$5.7B raised
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Collections, C2C Process, Invoice Management, Stakeholder Management, Process Improvement
Associate C2C Credit Management Process Expert with French
Iași, Romania · On-site
Mid level$5.7B raised
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: O2C Case Management, Account Reconciliation, Accounting Principles, Internal Controls, SAP
Associate C2C Credit Management Process Expert with Spanish
Iași, Romania · On-site
Mid level$5.7B raised
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: O2C Case Management, Account Reconciliation, Accounting Principles, Internal Controls, English
Purpose of Position To ensure timely collection of outstanding invoices and maintain healthy cash flow as well as implement the rules in credit policy. Please note: As this position sits on a global team, not everyone is…
Skills: Credit Control, Power BI, Excel, AI, English Fluency
Associate C2C Collections Process Expert with Spanish
Iași, Romania · On-site
Entry level$5.7B raised
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Specialist - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefron…
Skills: Accounting, Accounts Receivable, Order Administration, Order Entry, Order Management
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Travel Agent - Spanish & English Language (Hybrid)
Iași, Romania · Hybrid
Entry level$93M raised
Would you like to use your Spanish and English skills to help travelers explore the world? As Travel Agent, you will be responsible for customizing holiday packages and creating cruise itineraries, through: Engaging with…
Skills: Spanish Language, English Language, Customer Service, Microsoft Office, Communication Skills
Travel Agent - Italian & English Language (Hybrid)
Iași, Romania · Hybrid
Entry level$93M raised
Would you like to use your Italian and English skills to help travelers explore the world? As Travel Agent, you will be responsible for customizing holiday packages and creating cruise itineraries, through: Engaging with…
Skills: Italian Language, English Language, Customer Service, Microsoft Office, Communication Skills
Team Lead Customer Service Representative with French
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Full-time
Meal Tickets, Medical Services, Benefit Online, Employee Share Option Plan
Posted 13d ago
~40 hrs/week
Responsibilities
Lead and develop the Customer Service team while overseeing the full Order-to-Cash process to ensure compliance and service level achievement. Collaborate with cross-functional departments to resolve complex order issues and drive continuous process improvement.
Requirements
Requires 3-5 years of experience in Supply Chain or O2C roles with proven leadership experience. Candidates must have a minimum B2 level of proficiency in both spoken and written English and German, along with deep knowledge of SAP SD.
Full job description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
Lead, coach, and develop the Customer Service team; manage workload, priorities, and performance;
Oversee the full O2C process and ensure accuracy, compliance, and service level achievement;
Collaborate with Sales, SCM, Finance, Logistics, and plants to ensure alignment and resolve issues;
Monitor KPIs, drive continuous improvement initiatives, and support process standardization;
Ensure documentation quality, audit readiness, and adherence to corporate policies.
Your Profile
Good command of spoken and written English and French - minimum B2 level;
3- 5 years of experience in Supply Chain (Order Management, Procurement, O2C etc.);
Proven leadership experience in Customer Service or Order-to-Cash roles;
Strong decision-making, communication, and stakeholder management skills;
Deep knowledge of O2C, SAP SD, and international commercial processes;
Ability to motivate teams, drive improvements, and manage high-impact situations effectively.
What you’ll love about working here?
Flexible and dynamic work environment involving teams spread across different global locations;
Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society;
Do you want to learn more? You will have access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera);
Capgemini Romania is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU · Fauststraat 3, Apeldoorn, Gelderland 7323 BA, NL
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How many Customer Service & Support jobs are open in Iași, Romania right now?
There are currently 76 open customer service & support positions in Iași, Romania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Iași, Romania?
Companies currently hiring include Genpact, Capgemini, Conduent, VEO Worldwide Services, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Iași, Romania?
Yes — 45 of the 76 open customer service & support positions offer remote or hybrid work (13 remote, 32 hybrid).
How do I apply for Customer Service & Support jobs in Iași, Romania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.