Hickory, North Carolina, United States · On-site
$40k–$50k/yr
Title: National Support Specialist Reports to: Customer Success Manager Location: Hickory, NC Position Overview: Are you a multitasker who thrives on problem-solving? Do you enjoy helping others and maintaining high stan…
Skills: Coordination, Communication, Scheduling, Ticket Management, Customer Service
Hickory, North Carolina, United States · Remote OK
$68k–$78k/yr
Field Experience Manager Independent Run & Family Footwear Channel About the Role OS1st is looking for a Field Experience Manager to strengthen relationships with our Independent Run Specialty and Family Footwear retail …
Skills: Outside Sales, Field Sales Support, Account Management, Product Training, Merchandising
Hickory, North Carolina, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member&r…
Skills: Customer Service, Hospitality, Communication Skills, Food Preparation, Sales
Hickory, North Carolina, United States · On-site
Job DetailsJob Location: Century Main Office - Hickory, NC 28601Position Type: Full TimeJob Shift: DayJob Summary: The Customer Service Associate is responsible for exercising independent judgment and discretion to ensur…
Skills: Customer Service, Order Entry, Account Management, Problem Solving, SAP
Hickory, North Carolina, United States · On-site
$22/hr–$24/hr
Location: FRESHDental Hickory Our Dental Assistants deliver “Best in Class” care to every patient, every day. The ideal candidate for this position is an individual that has a high level of empathy, patience, quick think…
Skills: Dental Assisting, Sterilization, X-ray Processing, Patient Scheduling, Oral Hygiene Instruction
Hickory, North Carolina, United States · On-site
Job DetailsJob Location: Century Main Office - Hickory, NC 28601Position Type: Full TimeJob Shift: DayJob Summary: The Customer Service Associate is responsible for exercising independent judgment and discretion to ensur…
Skills: Customer Service, Order Entry, Account Management, Problem Solving, SAP
Hickory, North Carolina, United States · On-site
$20/hr–$34/hr
The starting pay range for this position per hour is $20.00 - $22.00. The full pay range for this position per hour is $20.00 - $34.00 Pay is based on several factors which vary based on position. These include labor mar…
Skills: Guest Service, Team Leadership, Problem Solving, Inventory Management, Coaching
Hickory, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Hickory, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Hickory, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Hickory, North Carolina, United States · On-site
$15/hr–$20/hr
Company Description Prairie Pizza is a family-owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizza brand in t…
Skills: Driving, Customer Service, Cash Handling, Order Taking, Time Management
Hickory, North Carolina, United States · On-site
Overview Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where our YOU…
Skills: Restaurant Management, Team Coaching, Employee Development, Customer Service, Food Safety
Hickory, North Carolina, United States · On-site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibil…
Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management
Hickory, North Carolina, United States · On-site
The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a st…
Skills: Sales Presentations, Customer Service, Networking, Merchandising, Musical Instrument Knowledge
Hickory, North Carolina, United States · On-site
The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a st…
Skills: Sales, Customer Service, Networking, Sales Presentations, Merchandising
Hickory, North Carolina, United States · On-site
Your experience matters: Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care …
Skills: Patient Counseling, Insurance Policy Interpretation, Bookkeeping, Medical Billing, Customer Service
Hickory, North Carolina, United States · On-site
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight Receiving, Stocking, Inventory Handling, Forklift Operation, Pallet Jack Operation
Hickory, North Carolina, United States · On-site
Job DetailsJob Location: Hickory Office - HICKORY, NC 28603Position Type: Full TimeJOB SUMMARY The Business Office Insurance Representative is responsible for the submission of claims for processing, follow up of all ins…
Skills: Medical Insurance Billing, Claims Processing, Accounts Receivable, CPT Coding, ICD-10 Coding
Hickory, North Carolina, United States · On-site
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer Service, Retail Technology, Inventory Management, Basic Arithmetic, Merchandising
Hickory, North Carolina, United States · On-site
$98k–$120k/yr
Job DetailsJob Location: NC- Hickory (2) - Hickory, NC 28601Position Type: Full TimeEducation Level: Bachelor'sTravel Percentage: Less than 10%Job Category: Information TechnologyWho We Need: Carolina Container is seekin…
Skills: Windows Server, VMware, Active Directory, O365, HPE Networking
Hickory, North Carolina, United States • On-site
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The National Support Specialist acts as the primary liaison between clients and technicians to manage support tickets and scheduling. They are responsible for providing project estimates and maintaining accurate status updates within the CRM software.
An associate degree or equivalent work experience is preferred for this entry-level role. Familiarity with networking, CCTV, access control, or low voltage cabling is considered a plus.
Title: National Support Specialist
Reports to: Customer Success ManagerPosition Overview: Are you a multitasker who thrives on problem-solving? Do you enjoy helping others and maintaining high standards for accuracy? If so, the National Support Specialist role may be the perfect fit for you! As an entry-level position, you’ll receive training to navigate the fast-paced technology industry.
What You Will Be Doing: As a National Support Specialist, you'll be the primary contact for clients and technicians regarding support tickets. Your key responsibilities will include:
Coordination and Communication: Act as a liaison between clients and technicians.
Scheduling and Ticket Management: Ensure all support services are scheduled and closed promptly.
Customer Service Excellence: Prioritize client satisfaction and deliver exceptional service.
Project Estimates: Provide estimates for small to medium-sized projects.
Activity Management: Coordinate efforts among field technicians, on-site contacts, and clients.
Collaboration: Work closely with other departments to resolve customer issues.
CRM Updates: Maintain accurate project status updates in CRM/project management software.
Key Qualifications:
Education: Associate degree preferred or equivalent work experience.
Technical Knowledge: Familiarity with one or more of the following areas is a plus:
Networking
Access Control
CCTV
Low Voltage Cabling
Wireless Networks
AV Systems
Intrusion Detection Systems
Proactive Doer: Enjoy crossing tasks off your list and finding solutions to challenges.
Customer Obsessed: Operate with urgency and keep client satisfaction as your top priority.
Organizational and Communication Skills: Exhibit strong written and verbal communication abilities.
Location: This is an in-office position available in Hickory, NC
If you’re ready to embark on a rewarding career in the technology industry and meet the qualifications above, we encourage you to apply! Your journey towards making a difference starts here.
Why ASD?
Founded in 1987, Automated Systems Design, Inc. (ASD) is a nationwide provider of design, engineering, and project management services for workplace technology. Our mission is to help our clients create, manage, and support technology-enabled spaces. We are fortunate to be in such a rapidly evolving and expanding industry; this provides ample opportunities for our business –and the people who make it all possible– to grow.
Benefits
KPV (key performance variables) Based Bonus plan for high performers
100% Paid Medical and Dental
Up to dollar-for-dollar 401k matching (you are eligible for this after your 90-day waiting period)
15 days of PTO in your first two years and more with tenure
Family 1st moto and belief
Promotions and room for growth within
Our People & Culture
ASD’s culture empowers our people to be who they are, contribute honestly, and make a difference individually and collectively. Prioritizing diversity enables us to leverage different ideas and unique perspectives to bring more creative and innovative solutions to everything we do.
Who We Are
ASD® is committed to providing our AASDIs, customers, vendors, and associates with the highest level of professionalism. To do so, our team is trained to embody the following core values and use them as a guide when making decisions every day.
Trust
We are known for our candor and integrity, give our best effort, and expect the best in others.
Respect
We treat people with high regard, independent of status or stance, to build enduring and mutually beneficial relationships.
Attitude
We inspire others with our positive perspective and have an unwavering thirst for excellence.
Commitment
We care intensely about the success of our clients and exhibit a bias towards action.
Nationwide Provider of Workplace Technology Solutions Access Control, Audio Visual, Wireless, Infrastructure, IoT & More
Since 1987, Automated Systems Design, Inc. (ASD®) a five-time Inc. 5000® company, has been the nationwide solution for design, engineering and project management for all aspects of Division 27 and Division 28 of the Construction Specifications Institute (CSI). These services include access control and surveillance, audio / visual systems, structured cabling systems, GPON systems, surveillance systems, sound and paging, mass notification and more. And unlike most design-only firms, ASD® will project manage the project "at risk", meaning we will offer a turn-key service from design to project management to day-two support and beyond. The experienced team at ASD® provides end-users nationwide with one point of contact for all Division 27 and Division 28 requirements. For more information, visit www.asd-usa.com or call 1-800-CABLING® today.
Offices: 1111 Alderman Dr, Suite 300, Alpharetta, Georgia 30005, US · 1225 25th Street Place, SE,, Hickory, NC 28602, US · Throughout the USA, Everywhere, US
There are currently 272 open customer service & support positions in Hickory, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., Lowes Foods, Catawba Valley Health System, CONA Services, among others. Browse the listings above to see every active employer.
Yes — 1 of the 272 open customer service & support positions offer remote or hybrid work (1 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
