Customer Service & Support Jobs in Hickory, NC (Now Hiring) — 316 open — Page 10
DICK'S Sporting Goods
Team Captain Footwear & Apparel
Hickory, North Carolina, United States · On-site
Mid level$3.5B raised
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Retail Leadership, Team Coaching, Sales Driving, Merchandising, Inventory Management
The Belk Selling Specialist delivers a positive customer experience by serving as the subject matter expert in a dedicated department or key selling area and maintaining presentations aligned with brand standards. This r…
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibil…
Overview If you’ve always dreamed of playing a critical leadership role in a restaurant, you can make it happen at Red Lobster.As a Certified Restaurant Supervisor (CRS), you will be responsible for supporting the manage…
Skills: Restaurant operations, Leadership, Team management, Customer service, Food preparation
Job DetailsJob Location: Hickory Office - HICKORY, NC 28603Position Type: Full TimeJOB SUMMARY The Business Office Insurance Representative is responsible for the submission of claims for processing, follow up of all ins…
Job Description Do you want to be a part of one of the fastest growing brands in the world? Big things are happening at Domino’s and we are looking for exceptional people who want to join our team. As a Customer Service …
The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. This role leads process improvement and ensures compliance of strategies, procedures, and policies. The Asset Prote…
Skills: Asset protection, Loss prevention, Retail operations, Data security, Incident reporting
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail …
Skills: Troubleshooting, Diagnostics, Repair, Preventive maintenance, Electrical systems
Student Worker - Food Service or Catering - Lenoir-Rhyne University
Hickory, North Carolina, United States · On-site
Entry level
Job Description Your career starts here! Take advantage of our operations on your campus by kickstarting your future with our passionate teams and dedicated leaders who are ready to get you to where you want to go. As a …
Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers expe…
Skills: Retail management, Sales leadership, Team development, Customer experience, Merchandising
Home Furnishings Associate and Sales Manager - Finance
Hickory, North Carolina, United States · On-site
$70k–$100k/yr
Mid level
Job DetailsJob Location: HICKORY Store - HICKORY, NC 28602Home Furnishing Associate, Sales Manager - Finance CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity, and culture working together fo…
Job DetailsJob Location: Hick - Hickory, NC 28602Bilingual Front Desk /FOA About Smile Starters Smile Starters is a general dental practice serving children and young adults ages 1–21. We are dedicated to educating…
Job DetailsJob Location: Hick - Hickory, NC 28602Bilingual Front Desk /FOA About Smile Starters Smile Starters is a general dental practice serving children and young adults ages 1–21. We are dedicated to educating…
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…
Skills: Customer Service, Parts Identification, Cash Handling, Multitasking, Inventory Management
Job Location Type: Patient Sitter - Float Pool Schedule: PRN Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalabilit…
Skills: Patient observation, Patient care, Communication, Behavioral health support, Safety monitoring
Full-Time The individual selected for this role will be expected to work at Store # 2379 Hickory located at 210 First Avenue, NE, Hickory NC 28601 SWDS Drivers are responsible for delivering products to customers from Sh…
Skills: Delivery, Customer service, Material handling, Forklift operation, Pallet jack operation
Tailored Brands, Inc.
Seasonal Sales Associate
Hickory, North Carolina, United States · On-site
Entry level$500M raised
Seasonal Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confid…
Skills: Customer service, Retail sales, Merchandising, Cashiering, Communication
Summary of Performance Expectations Provides screening services at CVHS facility entrances. Includes customer service responsibilities such as providing directions, explaining hospital protocols, and ensuring only approp…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Inventory management, Pharmacy operations, Prescription fulfillment, Customer service, Communication
Description At Allegacy, our roots run deep — anchored in a longstanding commitment to doing right by our members and the communities we serve. Every role within our organization plays a vital part in nurturing the relat…
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Full-time
high school
Posted 29d ago
~40 hrs/week
Responsibilities
Lead a retail team in the footwear and apparel department to deliver exceptional customer experiences and drive sales. Manage operational tasks including merchandising standards, staff scheduling, and teammate development and performance management.
Requirements
Requires a high school diploma or equivalent and 1-3 years of experience, specifically in retail or customer-facing roles. Previous people leadership experience is preferred.
Full job description
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
Sport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible.
Whether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job — it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.
Lead a dynamic retail team focused on delivering exceptional service through product knowledge and athlete engagement across footwear and apparel. As a Team Captain – Footwear & Apparel, you will coach teammates, drive sales, and ensure athletes find the right products for performance and style. Grow your leadership impact in a fast paced, team first environment.
Job Duties & Responsibilities
Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s). Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc. in accordance with established budgets and financial goals. Execute plans and make adjustments as needed throughout plan duration using independent judgment and analysis of plan effectiveness. When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc.
Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies. Monitor progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. Includes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives.
Build and lead a strong, effective team that successfully delivers positive athlete experiences. Includes taking the lead on sourcing, interviewing, hiring, onboarding, and retaining appropriate number of direct reports in area(s) of oversight. Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout teammate lifecycle. Also responsible for performance management, including annual reviews and promotional recommendations, and for holding teammates accountable for compliance with policies and procedures, including termination recommendations. Create a store environment where everyone, both teammates and athletes, are always welcome and treated with respect.
Adhere to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. Hold teammates who fail to meet or comply with expectations accountable.
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidateduring any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.
If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
YOU LIVE AND BREATHE SPORTS. SO DO WE.
In work and in life. On the field, the court or the ice. Nothing wins like a commitment to excellence; to your team and your goals. At DICK’S Sporting Goods, it’s this kind of thinking that inspires our mission.
Our culture is the result of people who give their all and always have their head in the game. People who are Passionate, Committed, Skilled and Driven to help athletes – and one another – achieve their personal best. That includes sharing our success to fund local teams, coaches and mentors.
Sports can shape who we are and who we’re becoming. They can build character, transform communities and change lives. Our recognition of the power of sports creates a sense of purpose that empowers us to perform at the highest level for the athletes and communities we serve.
If you love sports as much as we do, join us now. Opportunities exist at our 800+ Retail Stores, 5 Distribution Centers, and Corporate/Customer Support Center in Pittsburgh. Apply online at: DicksSportingGoods.jobs
Headquartered in Pittsburgh, DICK'S also owns and operates Golf Galaxy and House of Sport stores, as well as GameChanger, a youth sports mobile app for scheduling, communications, live scorekeeping and video streaming. DICK'S offers its products through a dynamic eCommerce platform that is integrated with its store network and provides athletes with the convenience and expertise of a 24-hour storefront.
To learn more about DICK'S visit our:
Investor Relations Page: investors.dicks.com
Check Out Our Sideline Report: investors.dicks.com/news/sideline-report
Search & Apply for Jobs: dicks.com/jobs
Offices: 345 Court Street, Coraopolis, PA 15108, US · 1314 Conklin Rd, Conklin, New York 13748, US · 159 Painter Rd, Smithton, Pennsylvania 15479, US · 655 S. Perry Rd, Plainfield, IIN 46168, US · 4651 North Cotton Lane, Goodyear, AZ 85395, US
How many Customer Service & Support jobs are open in Hickory, NC right now?
There are currently 316 open customer service & support positions in Hickory, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Hickory, NC?
Companies currently hiring include Lowe's Companies, Inc., Domino's, Starbucks, Highpoint Health with Ascension Saint Thomas, Catawba Valley Health System, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Hickory, NC?
Yes — 3 of the 316 open customer service & support positions offer remote or hybrid work (1 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Hickory, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.