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Field Service Engineer Do you want to be part of an organization on the cutting edge of technology? We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible …
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$3/hr
Part-time
high school, professional certificate
Team Driven and Values Based Culture, Same-day pay available, Employee Assistance Program, Career Growth Opportunities, Manager Training Program, Reduced Room Rates
Posted 52d ago
~40 hrs/week
Responsibilities
Deliver and serve food and beverage orders to hotel guests in a timely and professional manner. Responsibilities include setting up trays, processing payments, and maintaining clean work areas according to health standards.
Requirements
Previous food service experience and a high school diploma or equivalent are preferred. Candidates must possess food service sanitation certification and the physical ability to carry up to 50 lbs.
Full job description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Room Service Serverfor the Hilton in Harrisburg, PA.
POSITION SUMMARY:
TO DELIVER AND SERVE FOOD AND/OR BEVERAGE ITEMS IN A FRIENDLY, COURTEOUS AND TIMELY MANNER RESULTING IN GUEST SATISFACTION.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
15% - SET UP ROOM SERVICE TRAYS AND TABLES IN ANTICIPATION OF INCOMING ORDERS.
30% - RETRIEVE CHECK FROM ORDER TAKER, SET TABLE AND PICK UP ORDER FROM THE KITCHEN OR BAR. WHEN PICKING UP, BE CERTAIN THAT ORDER IS COMPLETE, I.E., ALL FOOD, BEVERAGES, ALCOHOLIC BEVERAGES, AND ALL CONDIMENTS.
30% - CARRY TRAYS UP TO 30 LBS. OR PUSH WHEELED CARTS TO DELIVER ROOM SERVICE ORDERS TO GUESTS IN A FRIENDLY AND COURTEOUS MANNER TO ENSURE GUEST SATISFACTION. AFTER SET UP, PRESENT CHECK AND OBTAIN PAYMENT. DELIVERS PAYMENT/SIGNED CHECK TO ORDER TAKER FOR CLOSING.
10% - REMOVE TRAYS AND TABLES FROM GUEST FLOORS AND RETURNING THEM TO DESIGNATED LOCATIONS.
10% - PREPARE COMPLIMENTARY FRUIT BASKETS AND DELIVER TO GUEST ROOMS.
OTHER DUTIES
ATTEND MANDATORY MEETINGS.
SET UP ROOM SERVICE TRAYS AND TABLES.
DELIVER ROOM SERVICE ORDERS IN A PROFESSIONAL MANNER.
PERFORM ALL ASSIGNED SIDEWORK SUCH AS REPLENISHING CONDIMENTS AND RESTOCKING SIDESTANDS.
ABIDE BY ALL STATE, FEDERAL AND CORPORATE LIQUOR REGULATIONS PERTAINING TO SERVING ALCOHOLIC BEVERAGES.
PERFORM GENERAL CLEANING TASKS TO ADHERE TO HEALTH AND SAFETY STANDARDS.
KEEP WORK AREA CLEAN AND ORGANIZED.
COMPLETE OTHER DUTIES AS ASSIGNED BY SUPERVISOR.
ASSIMILATE INTO THE HILTON FAMILY PRIDE/CARE CULTURE THROUGH UNDERSTANDING, SUPPORTING AND PARTICIPATING IN ALL ELEMENTS OF PRIDE/CARE. DEMONSTRATE WORKING KNOWLEDGE OF THE SERVICE STANDARDS. REGULAR ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION.
DUE TO THE CYCLICAL NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL.
ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE).
THE HOSPITALITY BUSINESS FUNCTIONS SEVEN DAYS A WEEK, TWENTY-FOUR HOURS A DAY. IN ADDITION, THIS IS A HOSPITALITY BUSINESS AND A HOSPITABLE SERVICE ATMOSPHERE MUST BE PROJECTED AT ALL TIMES.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
REQUIRED KNOWLEDGE / SKILLS / ABILITIES:
MUST HAVE BASIC KNOWLEDGE OF FOOD AND BEVERAGE PREPARATIONS, SERVICE STANDARDS, GUEST RELATIONS AND ETIQUETTE.
KNOWLEDGE OF THE APPROPRIATE TABLE SETTINGS, SERVICEWARE AND MENU ITEMS.
ABILITY TO READ, SPEAK AND WRITE THE ENGLISH LANGUAGE IN ORDER TO COMMUNICATE WITH GUESTS.
ABILITY TO REMEMBER, RECITE AND PROMOTE THE VARIETY OF MENU ITEMS.
ABILITY TO TRANSPORT UP TO 30 LBS. ON A CONTINUOUS BASIS.
ABILITY TO OPERATE BEVERAGE AND TOAST EQUIPMENT.
DESIRED SOFTWARE PROFICIENCIES: NONE
SUPERVISORY RESPONSIBILITIES: NONE
EDUCATION / EXPERIENCE:
HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.
PREVIOUS FOOD SERVICE EXPERIENCE REQUIRED.
FOOD SERVICE SANITATION CERTIFICATION. ALCOHOL SERVER PERMIT (IF REQUIRED).
MEET MINIMUM AGE REQUIREMENTS FOR JURISDICTION
PHYSICAL REQUIREMENTS
THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES:
FREQUENCY KEY: NEVER – 0 HOURS; RARE – UP TO 1 HOUR; OCCASIONAL – 1-3 HOURS; FREQUENT – 3-6 HOURS; CONSTANT – 6-8 HOURS
PHYSICAL ACTIVITY FREQUENCY
SITTING OCCASIONAL
WALKING CONSTANT
CLIMBING STAIRS OCCASIONAL
CROUCHING/BENDING/STOOPING FREQUENT
REACHING CONSTANT
GRASPING CONSTANT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING FREQUENT
TALKING FREQUENT
SMELL FREQUENT
TASTE OCCASIONAL
LIFTING/CARRYING (# LBS) FREQUENT – UP TO 50 LBS.
TRAVEL NEVER
Pay: $3.03/hour + tips
Amazing Benefits At A Glance:
Team Driven and Values Based Culture
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k) with company match
Employee assistance program
Employee discount
Flexible schedule
Referral program
Related keywords
HospitalityRoom ServiceFood Service Sanitation CertificationAlcohol Server PermitGuest SatisfactionHiltonHotel EquitiesBeverage EquipmentToast EquipmentService StandardsSide-workLiquor Regulations
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence.
Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
Offices: North Point Pkwy, Alpharetta, Georgia, US
How many Customer Service & Support jobs are open in Harrisburg, PA right now?
There are currently 630 open customer service & support positions in Harrisburg, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Harrisburg, PA?
Companies currently hiring include Hotel Equities, AAA Central Penn, CVS Health, UPMC, Bass Pro Shops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Harrisburg, PA?
Yes — 73 of the 630 open customer service & support positions offer remote or hybrid work (42 remote, 31 hybrid).
How do I apply for Customer Service & Support jobs in Harrisburg, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.