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Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, Accident Insurance, Life Insurance, Critical Illness Insurance
Posted 11d ago
~40 hrs/week
Responsibilities
The Service Purchasing Specialist facilitates cross-department communication to ensure accurate and timely processing of service orders. They are responsible for managing vendor relationships and maintaining precise sales and purchase order documentation to meet company KPIs.
Requirements
Candidates must possess a high school diploma or equivalent and demonstrate strong attention to detail and organizational skills. The role requires the ability to work independently and proficiency in managing order documentation.
Full job description
Position: Service Purchasing Specialist Location: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-4:30PM (Full-Time)
Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
The Service Specialist I reports to the Service Purchasing Manager and collaborates closely with the Customer Service Department, Installation Managers, and Regional Operations Team. This role is responsible for facilitating cross-department communication to ensure they can process orders accurately, efficiently, and timely to drive a quality customer experience.
Key Role Accountabilities:
Proficient knowledge in building and manipulating Sales Orders and Purchase Orders to reflect proper allocation of products.
Develop relationships with vendors, request changes, cancelations, and updates on orders as necessary.
Advise Customer Service Representatives, Sales Managers, Installation Managers, and General Managers of customer product, when requested.
Process service orders, including all related ancillary tasks, accurately and efficiently to meet Key Performance Indicators (KPIs), including accuracy targets established by the Service Purchasing Manager.
Proficient knowledge in building and manipulating Sales Orders and Purchase Orders to reflect proper allocation of products.
Minimum Requirements:
High School Diploma or equivalent required.
Highly detail-oriented person with superior organization skills.
Self-starter who is comfortable working independently on assigned daily tasks.
Ability to work at a steady pace while performing repetitive work.
Must have a valid smart phone or smart device to log in to Company required systems using two-factor authentication.
Compensation:
The approximate hourly pay for this position is $18.75 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) Retirement Plan with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
#CorpNM
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
Since 2006, West Shore Home has continued to change the face of home improvement at the intersection of quality and convenience. Built on a foundation of integrity and innovation, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives.
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 3,000 employees across 21 states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture.
While diverse in experience and background, we are tied together by one common goal - to become the America’s Most Admired Home Remodeling Brand®. By living out our core values and Bringing Happiness to Every Home®, each day sets us one step closer to an unrivaled customer experience across the country.
The foundation of our employee experience is our commitment to trust, respect, and mutual accountability while always challenging ourselves to Get Better Every Day. In recognizing your skills, experience, and character, we want you to help us Raise the Bar.
Offices: 3 Crossgate Dr, Mechanicsburg, Pennsylvania 17050, US
Replacement WindowsReplacement DoorsReplacement ShowersInstallation by our own InstallersFree EstimatesWe're all about helping peopleReplacement Bath TubsWalk-in TubsFull Bath Remodelsand Flooring
How many Customer Service & Support jobs are open in Harrisburg, PA right now?
There are currently 630 open customer service & support positions in Harrisburg, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Harrisburg, PA?
Companies currently hiring include Hotel Equities, AAA Central Penn, CVS Health, UPMC, Bass Pro Shops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Harrisburg, PA?
Yes — 72 of the 630 open customer service & support positions offer remote or hybrid work (41 remote, 31 hybrid).
How do I apply for Customer Service & Support jobs in Harrisburg, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.