Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage …
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage …
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Hamilton, Ontario, Canada · On-site
$17/hr–$19/hr
Entry level$1.7B raised
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Skills: Customer Service, Inventory Management, Merchandising, Stocking, Attention To Detail
We're looking for talented store team members who are passionate about providing an exceptional shopping experience for customers and delighting them every step of the way! As an employee in one of our stores, you will h…
Personal Attendant (Outreach Program, AbleLiving Services)
Hamilton, Ontario, Canada · On-site
Entry level
<p>AbleLiving Services is a not-for-profit organization, part of Thrive Group, that provides services funded through Ontario Health. We are currently hiring <strong>part-time Personal Attendants</strong> to work with our…
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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist …
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Personal Banker- Hamilton and Surrounding areas- Future Opportunities
Ancaster, Ontario, Canada · On-site
$58k–$74k/yr
Entry level$4.8B raised
Work Location: Hamilton, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $57,500 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities to all co…
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barista - Store# 61700, 1405 UPPER JAMES & STONE CHURCH
Hamilton, Ontario, Canada · On-site
Entry level$2.6B raised
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and o…
Skills: Customer Service, Cash Handling, Teamwork, Communication Skills, Beverage Preparation
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and o…
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As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for…
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for…
shift supervisor - Store# 49532, 999 Upper Wentworth St
Hamilton, Ontario, Canada · On-site
Mid level$2.6B raised
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for…
Skills: Team Leadership, Customer Service, Task Delegation, Cash Handling, Staff Training
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$48/hr–$63/hr
Full-time
professional certificate
Purchase Discount Program, Flexible And Varied Schedules, Competitive Pay, Online Learning Through Academy
Posted 29d ago
Apply by Aug 13
~40 hrs/week
Responsibilities
Manage daily pharmacy operations, including dispensing medications and providing professional consultations to customers and healthcare providers. Oversee inventory management, workflow queues, and ensure compliance with legal and regulatory standards.
Requirements
Requires a professional capable of independent decision-making and leading pharmacy colleagues with strong customer relations skills. Must be proficient in pharmacy systems and committed to maintaining health and safety procedures.
Full job description
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY:
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.
DUTIES & RESPONSIBILITIES:
Pharmacy and Customer Service
Acknowledge all customers approaching the Pharmacy
Practice within federal/provincial, regulatory/legal requirements
Ensure all privacy requirements are met, including customer confidentiality and consent management
Provide counselling on prescriptions, over the counter/behind the counter products
Practice to full extent of expanded scope with Professional Services, within your capability
Be clearly identifiable to the public
Ensure accuracy and appropriateness of all prescriptions dispensed
Communicate with other health care professionals within the circle of care to provide customer care
Maintain all records required in accordance with legislation, standards of practice, and policy
Workflow and Inventory Management:
Control access to the dispensary with respect to inventory and patient confidentiality
Review and maintain Workflow Queues on a daily basis
Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures
Review of stock to identify expired inventory
Oversight of current stock levels and medication orders from wholesaler
Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies
Operations:
Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
Involvement with financial reports as appropriate
Read and action store communications on in-store web
File incident reports when any customer or staff medication or privacy incidents occur
Experience, Skills & Qualifications:
Independent thinking and decision making - makes decisions when dealing with issues or problems
Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
Proven ability to drive and build the business, lead by example and support enterprise programs
Commitment to providing exceptional customer service
Superior customer relations skills and a strong sense of professionalism
Strong problem-solving skills including experience formulating and executing action plans
Strong personal computing skills and knowledge of Pharmacy systems a definite asset
Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
Complete mandatory training and voluntary continuing education workshops, as needed
J2WRTL
J2WRRX
#pharmacySJ-ON
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle salariale à l’embauche :$48.90 - $63.25 / 48,90$ - 63,25$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
How many Customer Service & Support jobs are open in Hamilton, Canada right now?
There are currently 641 open customer service & support positions in Hamilton, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Hamilton, Canada?
Companies currently hiring include Walmart, Loblaw Companies Limited, Shoppers Drug Mart, Starbucks, AutoCanada, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Hamilton, Canada?
Yes — 59 of the 641 open customer service & support positions offer remote or hybrid work (48 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Hamilton, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.