Hagerstown, Maryland, United States · On-site
$54k–$72k/yr
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations…
Skills: Workforce management, Forecasting, Capacity planning, Contact center operations, Data analysis
Hagerstown, Maryland, United States · On-site
The pay for this position starts at $16.00/hour +Tips +Bonus Be a Leader. Be a Difference Maker. At our restaurant, Shift Leaders aren’t just supervisors—they’re hands-on leaders who set the tone for every shift. You’ll …
Skills: Leadership, Team Management, Customer Service, Cash Handling, POS Systems
Hagerstown, Maryland, United States · On-site
$15/hr–$25/hr
At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doi…
Skills: Customer service, Communication, Enthusiasm, Teamwork, Food service
Hagerstown, Maryland, United States · On-site
$15/hr
Job DetailsJob Location: College Road Retail Store - Hagerstown, MD 21740Position Type: Full TimeEducation Level: High SchoolSalary Range: $15.75 - $15.75 HourlyJob Category: Nonprofit - Social Services$15.75 Hourly Rate…
Skills: Retail operations, Customer service, Merchandising, Cash handling, Inventory management
Wawa, Inc.Hagerstown, Maryland, United States · On-site
$21/hr–$28/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer servi…
Skills: Leadership, Customer service, Team management, Inventory management, Sales performance
Hagerstown, Maryland, United States · On-site
$28/hr–$31/hr
R10098001 Floating Assistant Branch Manager (Open) Location: Winchester, VA - Retail shopHagerstown, MD - Retail shop How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive work…
Skills: Retail management, Inventory control, Sales growth, Budgeting, Customer service
DCM, Inc.Hagerstown, Maryland, United States · On-site
Growing medical and recreational cannabis manufacturers on the East Coast. Our mission is simple: grow the highest-quality weed at prices everyone can afford. We are looking for passionate people to join us in our missio…
Skills: Product Knowledge, Customer Service, Sales, Inventory Management, Cash Handling
Hagerstown, Maryland, United States · On-site
$16/hr–$20/hr
Lifetime Brands is currently seeking a highly organized and detail-oriented Warehouse Returns Clerk to join our team in Hagerstown. In this critical role, you will be responsible for the accurate receiving, inspection, a…
Skills: Inventory control, Warehouse operations, Inspection, Data entry, Computer proficiency
Hagerstown, Maryland, United States · On-site
Lead dynamic, high-energy classes that leave members smiling and coming back for more. As a Group Fitness Instructor, you’ll partner with our Group Fitness Director and team to deliver the Ultimate Fitness Experience—bui…
Skills: Group fitness instruction, Aqua fitness, Public speaking, Communication, Customer service
Hagerstown, Maryland, United States · On-site
$15/hr–$88/hr
Licensed Hair Stylist – Let Your Talent Pay Off Create. Earn. Grow. Repeat. Stylist? Hairdresser? Hair Magician? No matter what you call yourself, at Hair Cuttery, stylists aren’t just employees; they’re the magic behind…
Skills: Hair Cutting, Fades, Hair Coloring, Consultation, Retail Sales
Hagerstown, Maryland, United States · On-site
Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…
Skills: Customer Service, Food Preparation, Point-of-Sale Operation, Cash Handling, Inventory Management
National Spine & Pain CentersHagerstown, Maryland, United States · On-site
Position Summary The Patient Services Coordinator is responsible for all administrative functions related to front desk coordination; insurance coordination; and medical records. By performing all required job functions …
Skills: Patient registration, Insurance verification, Medical records management, Customer service, Appointment scheduling
Hagerstown, Maryland, United States · On-site
$15/hr
Job DetailsJob Location: Hagerstown, MD 21740Position Type: Part TimeSalary Range: $15.00 - $15.00 Base+Commission/monthTravel Percentage: NoneJob Shift: AnyJob Category: SalesBe Bold. Be Kind. Be You. Join our dynamic t…
Skills: Customer service, Sales, Communication skills, Teamwork, Membership sales
Hagerstown, Maryland, United States · On-site
$18/hr–$31/hr
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
Skills: Sales management, Team leadership, Customer service, Operational excellence, Retail management
Hagerstown, Maryland, United States · On-site
$16/hr–$24/hr
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
Skills: Leadership, Sales management, Customer experience, Team development, Business acumen
Michaels StoresHagerstown, Maryland, United States · On-site
$15/hr–$17/hr
Store - HAGERSTOWN, MD Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading a…
Skills: Customer service, Cash handling, Merchandising, Truck unloading, Stocking
Hagerstown, Maryland, United States · On-site
$50k–$65k/yr
Job DetailsJob Location: Hagerstown, MD 21740Position Type: Full TimeSalary Range: $50,000.00 - $65,000.00 Base+Commission/monthTravel Percentage: Up to 25%Job Shift: AnyJob Category: ManagementBe Bold. Be Kind. Be You. …
Skills: P&L Management, Team Leadership, Recruitment, Staff Training, Preventive Maintenance
Hagerstown, Maryland, United States · On-site
$15/hr
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe driving, Customer service, Automotive parts knowledge, Inventory management, Communication
Hagerstown, Maryland, United States · On-site
$15/hr
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Safe driving, Automotive parts knowledge, Inventory management, Communication
Hagerstown, Maryland, United States · On-site
$15/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Sales, Inventory management, Communication
Hagerstown, Maryland, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Workforce Manager will develop forecasts, staffing models, and real-time monitoring insights to ensure contact center performance meets service level commitments. They will partner with leadership and operations teams to translate workload trends into actionable staffing plans and operational improvements.
Candidates must have at least 4 years of experience in workforce management or analytical contact center roles and proficiency in Microsoft Excel. A bachelor's degree in a relevant field or equivalent experience is required, along with valid U.S. work authorization.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Workforce Manager – Forecasting and Real-Time MonitoringYou will support contact center performance by developing forecasts, staffing models, and real-time monitoring insights that help teams meet service level and client commitments. In this role, you will partner with Operations, Scheduling, Real-Time, Reporting, and leadership teams to translate workload trends into staffing recommendations and operational actions. Your work will improve forecast accuracy, workforce visibility, and day-to-day decision-making.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
A global leader uniting commerce and finance.
Fiserv, Inc. (NASDAQ: FISV) is a global technology leader committed to delivering innovative and transformative financial services experiences for clients in more than 100 countries.
Offices: 600 N Vel R Phillips Ave, Milwaukee, Wisconsin 53203, US · L Block Road, Gurgaon, Haryana 122008, IN · Inorbit Mall Road, Hyderabad, TS 500081, IN · 14090 Southwest Fwy, Sugar Land, TX 77478, US · 13100 N Promenade Blvd, Stafford, TX 77477, US
There are currently 432 open customer service & support positions in Hagerstown, MD listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Allied Universal, Lowe's Companies, Inc., Horizon Goodwill Industries, AC&T Co., Inc., AutoZone, among others. Browse the listings above to see every active employer.
Yes — 16 of the 432 open customer service & support positions offer remote or hybrid work (11 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
