Hagerstown, Maryland, United States · On-site
$16/hr–$18/hr
Job DetailsJob Location: HGI2 - Hagerstown, MD 21740Position Type: Full TimeSalary Range: $16.00 - $18.00 HourlyJob Category: GroceryJob Summary: The Front End / Customer Service Lead is the "Captain of the First Impress…
Skills: Cash Handling, Customer Service, Team Leadership, Point of Sale Systems, Conflict Resolution
Hagerstown, Maryland, United States · On-site
$16/hr–$22/hr
Description Under the direction of the Office Manager; responsible to provide safe transportation for patients of Family Healthcare of Hagerstown in a timely, competent manner. Activities include transporting patients to…
Skills: Patient transportation, Vehicle maintenance, Safe driving, Scheduling, Clerical functions
Domino'sHagerstown, Maryland, United States · On-site
Job Description ABOUT THE JOB Do you know why Domino's hires so many drivers? Well aside from the fact that our delicious pizza is the perfect solution for nearly every occasion known to mankind - we do it because we can…
Skills: Driving, Customer Service, Food Preparation, Navigation, Cash Handling
Domino'sHagerstown, Maryland, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and make sure everyone else in the house is doing what they need to do. Then you go to work and make sure everyone there is d…
Skills: Inventory management, Cash control, Team leadership, Customer relations, Product quality control
Hagerstown, Maryland, United States · On-site
Overview Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our …
Skills: Customer service, Sales, Fashion styling, Product knowledge, Relationship building
Hagerstown, Maryland, United States · On-site
$14/hr–$24/hr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client loyalty, Customer experience, Customer service
Hagerstown, Maryland, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security screening, Access control, Customer service, Incident response, Patrol
H&R BlockHagerstown, Maryland, United States · On-site
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Retail operations, Team coaching, Performance management, Client experience
Hagerstown, Maryland, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security screening, Access control, Customer service, Incident response, Patrolling
BurgerBustersHagerstown, Maryland, United States · On-site
As a Shift Manager, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves …
Skills: Leadership, Customer Complaint Resolution, Team Coaching, Business Math, Inventory Management
Hagerstown, Maryland, United States · On-site
$80k–$120k
Transteck, Inc has an immediate opening for a Service Advisor at our Freightliner of Hagerstown dealership. If you possess the skills and experience we are looking for please apply below and you will be contacted by one …
Skills: Communication, Interpersonal skills, Sales, Customer service, Vehicle inspection
H&R BlockHagerstown, Maryland, United States · On-site
$54k–$67k/yr
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Retail operations, Team coaching, Performance management, Client experience
Hagerstown, Maryland, United States · Remote Solely
Remote Destination Specialist As a Remote Destination Specialist , you will serve as a strategic partner in our clients’ travel journeys—from the spark of an idea to a smooth return home. This role is central to our serv…
Skills: Customer service, Travel planning, Communication, Problem solving, Time management
Hagerstown, Maryland, United States · On-site
$26/hr–$32/hr
Job Summary: As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a positive fitness experience and quality personal training sessions leading to member retention and…
Skills: Personal training, Fitness instruction, Exercise programming, Nutritional guidance, Client retention
Domino'sHagerstown, Maryland, United States · On-site
Job Description ABOUT THE JOB Do you know why Domino's hires so many drivers? Well aside from the fact that our delicious pizza is the perfect solution for nearly every occasion known to mankind - we do it because we can…
Skills: Delivery, Customer service, Navigation, Food preparation, Cash handling
Domino'sHagerstown, Maryland, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and make sure everyone else in the house is doing what they need to do. Then you go to work and make sure everyone there is d…
Skills: Inventory management, Cash control, Team leadership, Customer relations, Multi-tasking
Domino'sHagerstown, Maryland, United States · On-site
Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some e…
Skills: Customer service, Order processing, Food preparation, Inventory management, Cleaning
Domino'sHagerstown, Maryland, United States · On-site
Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some e…
Skills: Customer service, Order processing, Food preparation, Inventory management, Cleaning
David's BridalHagerstown, Maryland, United States · On-site
$15/hr–$18/hr
BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additi…
Skills: Customer service, Communication, Problem solving, Conflict resolution, Point of sale systems
Hagerstown, Maryland, United States · On-site
$15/hr
NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Leader for our store in the Crosspoint Shopping Center in Hagerstown, MD. …
Skills: Retail Sales, Supervisory Experience, Customer Service, Staff Training, Relationship Building
Hagerstown, Maryland, United States • On-site
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The Front End Lead oversees daily checkout operations, cash management, and ensures a positive customer experience. They are responsible for team motivation, maintaining store presentation, and enforcing compliance with age-restricted sales regulations.
Candidates must have 1-2 years of experience in a high-volume retail or grocery environment with strong cash handling skills. Applicants must be at least 18 years old and capable of standing for long periods and lifting up to 50 lbs.
Job DetailsJob Location: HGI2 - Hagerstown, MD 21740Position Type: Full TimeSalary Range: $16.00 - $18.00 HourlyJob Category: GroceryJob Summary:
The Front End / Customer Service Lead is the "Captain of the First Impression." You are responsible for the daily execution of checkout operations, cash management, and the overall shopping atmosphere. In this role, you ensure that every customer interaction is positive, efficient, and professional while maintaining the highest standards of financial accuracy. While the Store Manager oversees the overall business strategy, the Front-End Lead is the "owner" of the lobby, ensuring lines are short, the storefront is clean, and the service team is motivated and productive.
Transaction Oversight: Monitor the checkout area to ensure speed of service; open additional registers or assist with "line busting" using handhelds during peak hours.
Customer Resolution: Act as the first point of contact for complex customer inquiries, returns, or transaction disputes, resolving issues with a focus on "making it right."
Supply Management: Ensure all front-end stations are fully stocked with bags, receipt paper, and cleaning supplies.
Cash Handling: Oversee shift-start drawer assignments, mid-shift drops, and end-of-day reconciliations. Ensure the "office" and safe procedures are followed strictly.
Age-Restricted Sales: Monitor and enforce strict compliance with Maryland laws regarding the sale of tobacco, lottery, and restricted over the counter medications. Conduct regular "spot checks" on ID verification.
Lottery Operations: Manage lottery terminal inventory, ticket restocking, and daily payouts, ensuring total accuracy in reporting.
Money Services Compliance: Oversee Western Union money order/transfer operations, ensuring all transactions adhere to federal Anti-Money Laundering (AML) regulations and company reporting standards.
Lobby Standards: Maintain the "curb appeal" of the store—ensuring the entrance, vestibule, and parking lot are free of debris and carts are organized.
Merchandising: Oversee the stocking and "facing" of front-end impulse items (candy, batteries, snacks) and ensure "Quick Pick" displays are enticing and priced correctly. Assist with ordering and inventory related to front end merchandise.
Sanitation: Ensure the checkout counters and high-touch areas are sanitized regularly throughout the shift.
Training: Assist in the onboarding of new Cashiers/Service Associates, focusing on POS proficiency, bagging techniques, and customer service soft skills.
Communication: Bridge the gap between the floor and management by relaying customer feedback and operational issues to the Store Manager.
QualificationsCompetencies
Articulate thoughts and ideas clearly and effectively in written and oral forms.
Obtain, interpret, and use knowledge, facts, and data to make decisions and overcome problems.
Teamwork/Collaboration
Work within a team structure and can negotiate and manage conflict. Exhibit a positive workplace attitude that encourages advancement towards common goals.
Demonstrate personal accountability, effective work habits, and understand the impact of non-verbal communication on professional work image. Demonstrates integrity and ethical behavior, acts responsibly, and ability to learn from mistakes.
Exceptional ability to remain calm under pressure and de-escalate customer concerns. Natural leadership ability with a focus on coaching a team to maintain high energy and professionalism during busy shifts.
Reliability
Punctuality is a must—our customers rely on us being open and ready. Serve as a dependable anchor for the stores opening or closing routine, ensuring the building is secure and ready for business.
Education and experience
Qualifications
Age Requirement: Must be 18 or older (required for tobacco/lottery sales in this jurisdiction).
Physical Requirements: Ability to stand for long periods and lift up to 50 lbs.
Experience: 1–2 years of experience in a high-volume retail or grocery store environment with a strong focus on cash handling.
Compliance Knowledge: Familiarity with Maryland regulations for lottery, tobacco and other age-restricted product sales.
Technical Proficiency: High comfort level with POS (Point of Sale) systems, lottery terminals, and basic office software.
Removing Barriers to Social Mobility.
Our Mission Removing Barriers to Social Mobility. Our Values We embody HOPE through being: Human-Centered Optimistic Perseverant Engaged
Offices: 14515 Pennsylvania Avenue, Hagerstown, MD 21742, US
There are currently 432 open customer service & support positions in Hagerstown, MD listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Allied Universal, Lowe's Companies, Inc., Horizon Goodwill Industries, AC&T Co., Inc., AutoZone, among others. Browse the listings above to see every active employer.
Yes — 16 of the 432 open customer service & support positions offer remote or hybrid work (11 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
