Gurugram, Haryana, India · On-site
Job description: Senior Sales Executive / Team Lead: About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone fe…
Skills: Sales, Team leadership, Coaching, Mentoring, SME support
Gurugram, Haryana, India · On-site
THE WORK: Discover the opportunity to contribute actively and independently while becoming a subject matter expert. You will participate in discussions and contribute solutions to work-related challenges, all within an e…
Skills: Service desk management, Incident resolution, Outage resolution, Disaster recovery, Data retention
Gurugram, Haryana, India · On-site
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills …
Skills: Service Desk Management, Service Desk Voice Support, Incident Management, Ticketing Systems, Customer Relationship Management Tools
Gurugram, Haryana, India · On-site
THE WORK: Explore opportunities to build knowledge and support collaborative efforts while engaging in problem solving discussions. This role will involve developing expertise in Service Desk Management, fostering a supp…
Skills: Service Desk Management, Service Desk Voice Support, Customer Service, Communication Skills, Problem Solving
Delhi, Ontario, Canada · On-site
Job Requirements Job Requirements Role/Job Title: Private Banker- First Private Function/Department: Retail Liabilities Job Purpose: This role is instrumental in acquisition of HNI & UHNI clients and building the relatio…
Skills: Relationship Management, Wealth Management, HNI Acquisition, UHNI Acquisition, Investment Sales
Gurugram, Haryana, India · On-site
Job Description Purpose of the role To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. Accountabilities Identification of trends and o…
Skills: Operations management, Process improvement, Performance management, Risk management, Regulatory compliance
Gurugram, Haryana, India · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Facilities management, Helpdesk support, Remote ticket resolution, Vendor management, Travel coordination
Gurugram, Haryana, India · On-site
THE WORK: Explore opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative en…
Skills: Service Desk Management, Problem Solving, Communication Skills, Customer Service, Time Management
Gurugram, Haryana, India · On-site
Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications:Any Graduation Years of Experience:1-3 Years About Accenture Accenture is a global professional services …
Skills: Omnichannel, Customer Communications, Escalation Management, Complaint Resolution, SLA Management
Gurugram, Haryana, India · On-site
Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications:Any Graduation Years of Experience:1-3 Years About Accenture Accenture is a global professional services …
Skills: Omnichannel, Customer Communications, Problem Solving, Written Communication, Verbal Communication
Gurugram, Haryana, India · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Team leadership, Customer experience, Business process outsourcing, People management, Communication
Gurugram, Haryana, India · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Quality assurance, Customer experience strategy, Leadership, Process improvement, Data analysis
Gurugram, Haryana, India · On-site
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills …
Skills: Data Governance, Risk Management, Governance Risk Compliance (GRC), Data Quality Frameworks, Data Lifecycle Management
Gurugram, Haryana, India · On-site
THE WORK: Discover the opportunity to make a meaningful impact through collaboration and problem-solving. You will perform independently and become a subject matter expert while actively contributing to discussions and o…
Skills: Service Desk Management, Service Desk Voice Support, Problem Solving, Communication Skills, Analytical Thinking
Gurugram, Haryana, India · On-site
THE WORK: Discover the opportunity to contribute actively and independently while becoming a subject matter expert. You will participate in team discussions and contribute solutions to work-related challenges. This role …
Skills: Service Desk Management, Incident Resolution, Outage Resolution, Disaster Recovery, Data Retention
Gurugram, Haryana, India · On-site
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills …
Skills: Data Governance, Governance Risk Compliance (GRC), Risk Management, Business Ontology, Knowledge Graph
Gurugram, Haryana, India · On-site
Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years About Accenture Accenture is a global professional services …
Skills: Data Entry, Retirement Solutions, Transaction Processing, Client Confidentiality, Quality Control
Gurugram, Haryana, India · Hybrid
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role…
Skills: Network operations, Incident management, Problem management, Technical support, Network surveillance
Gurugram, Haryana, India · On-site
Job Title: Account Manager Job Description The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, me…
Skills: Account Management, Sales, Client Relations, Contract Renewal, Negotiation
Gurugram, Haryana, India · On-site
$500k–$1200k/yr
This role is for one of our clients Company Name: CAMP Epic Global Industry: Events Services Seniority level: Associate level Min Experience: 3+ years Location: Gurgaon, Delhi JobType: full-time \n \n ₹5,00,000 - ₹12,00,…
Skills: Corporate Events, Client Services, Client Relations, Client Servicing, Team Leadership
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This hybrid role involves individual sales contributions alongside team support duties such as coaching, mentoring, and providing subject matter expertise. The analyst is responsible for monitoring call quality, handling escalations, and tracking team performance metrics.
Candidates must have 3-5 years of experience in international BPO or sales environments. Strong communication, coaching, and objection handling skills are required for this role.
Job description:
Senior Sales Executive / Team Lead: About NTT DATA:
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.
A Career at NTT DATA Means:
• Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
• Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
• Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
• Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!
• All equipment required for you to be successful in your role
• Virtual paid training
• Comprehensive benefits package (medical, vision, and dental)
• Employee Assistance Program
• RRSP program options
• Short- and Long-Term Disability options
• Rewards and Recognition programs
• Internal career advancement opportunities
Work Schedule & Benefits:
• Shift Timing: US–Canada Shift (Night Shift – aligned to North American time zones)
• Working Hours: 10 hours per shift (including breaks as per company policy)
• Work Mode: 100% Work from Office
• Transportation: Company-provided pick-up and drop facility (for night shifts)
Role Summary:
Hybrid role combining individual sales contribution with team support responsibilities including coaching, SME support, and escalation handling.
Key Responsibilities:
• Handle complex and high-value sales calls
• Act as SME and provide floor support to agents
• Coach and mentor team members
• Monitor call quality and provide feedback
• Assist in onboarding and training
• Track team and individual performance
• Handle escalations and critical cases
• Support reporting and dashboards
Required Skills:
• Strong sales experience (telecom/BPO preferred)
• Excellent communication skills
• Coaching and mentoring ability
• Strong objection handling skills
• Ability to multitask under pressure
Eligibility:
• 3–5 years in international BPO/sales
• SME/team handling experience preferred
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Offices: 7950 Legacy Drive, Suite 900, Plano, Texas 75024, US · 18 S End Road, Bengaluru, Karnataka 560004, IN
There are currently 877 open customer service & support positions in Gurugram, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accenture, NTT DATA North America, EXL, Google, Genpact, among others. Browse the listings above to see every active employer.
Yes — 121 of the 877 open customer service & support positions offer remote or hybrid work (32 remote, 89 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
