Gurgaon, Haryana, India · Hybrid
How will you make an impact in this role? The primary objective would be to deliver very high standard of customer service by reviewing and analyzing requests received from merchants and customers globally for prepaid pr…
Skills: Customer Service, Compliance Analysis, Decision Making, English Communication, Risk Management
Gurgaon, Haryana, India · Hybrid
Job Title- Benefits Processor I Solution Line- Health Solutions Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time – 12PM to 9PM People Manager role: No Required educ…
Skills: Communication skills, Attention to detail, Collaboration, Teamwork, Ms Office
Gurgaon, Haryana, India · On-site
AXA XL is looking for talented individuals to support our business across all product lines and geographies. The role is aligned to Multinational Solutions claims Bdx process. In this pivotal role, you will play a crucia…
Skills: Claims Adjudication, Insurance, Reinsurance, EDI Workflow Management, MS Excel
Gurgaon, Haryana, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Operations Management, Team Leadership, Customer Experience Management, Omnichannel Support, Process Excellence
Gurgaon, Haryana, India · Hybrid
About the OpportunityJob Type: Permanent Application Deadline: 17 July 2026 Job Description Title MANAGER - TRANSFORMATION & CHANGE Department GPS - Client & Accout Management Location Gurgaon Reports To Product Owner - …
Skills: Transformation Management, Change Management, Project Management, Business Analysis, Operational Impact Analysis
Gurgaon, Haryana, India · On-site
Job Description Who we are Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again wit…
Skills: HVAC Troubleshooting, Chiller Commissioning, Refrigeration Systems, Electrical Diagnostics, VSD Troubleshooting
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Venue Sourcing, Meeting Management, Hotel Procurement, Negotiation, RFP Management
Gurgaon, Haryana, India · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Quality Analysis, Customer Experience Management, Omnichannel Support, Process Excellence
Gurgaon, Haryana, India · Remote OK
About Munters Munters is a global leader in climate solutions for mission-critical processes. Through innovative and energy-efficient technologies, we enable customers across industries to control humidity, temperature, …
Skills: Dehumidifier Maintenance, Psychometrics, HVAC Low Side Work, HVAC Controls, Analytical Skills
Gurgaon, Haryana, India · On-site
We are seeking a driven and customer-focused Personal Banker - Outbound to lead business development efforts at the branch level. The role involves acquiring new customers and driving sales of retail liabilities and thir…
Skills: Business Development, Customer Acquisition, Retail Liabilities Sales, Third-party Product Sales, Customer Service
Gurgaon, Haryana, India · On-site
We are seeking a dynamic and experienced Elite Bankers to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored ba…
Skills: Relationship Management, High Net Worth Client Management, Trade Finance, Commercial Lending, Investment Products
Gurgaon, Haryana, India · On-site
We are looking for a dynamic and self-motivated Platinum Banker to manage and grow relationships with High Net Worth (HNW) customers. This role involves offering personalized banking solutions across liabilities, commerc…
Skills: Relationship Management, Financial Acumen, High Net Worth Client Management, Investment Products, Commercial Assets
Gurgaon, Haryana, India · On-site
We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while en…
Skills: Cash Handling, Customer Service, Communication Skills, Attention To Detail, Banking Operations
Gurgaon, Haryana, India · On-site
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. SOTI’s growth and success is a result of commitment…
Skills: Technical Support, OSI Model, Computer Networking, Firewalls, Network Protocols
Gurgaon, Haryana, India · On-site
Company Description Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in the Asia Pacific. We offer exclusive member benefits, events, and experiences at Accor properties across the region. W…
Skills: Sales, Negotiation, Communication, Emotional Intelligence, Objection Handling
Gurgaon, Haryana, India · Hybrid
Company Description Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in the Asia Pacific. We offer exclusive member benefits, events, and experiences at Accor properties across the region. W…
Skills: Sales, Negotiation, Communication, Emotional Intelligence, Objection Handling
Gurgaon, Haryana, India · Hybrid
Travelers Cheques & Prepaid Servicing (TCPS) operations team ensures extraordinary customer service for our customers and merchants in a 24*7, multi-lingual environment. We manage servicing and operations for prepaid pro…
Skills: Japanese Language Proficiency, English Communication, Customer Service, Decision Making, Conflict Resolution
Gurgaon, Haryana, India · Hybrid
Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel ind…
Skills: SD-WAN, SASE, BGP, OSPF, Firewall Management
Gurgaon, Haryana, India · On-site
Job Description Senior Manager – Training & Quality Job Purpose Lead the design, implementation, and refinement of training and quality assurance frameworks to ensure consistent service delivery, compliance, and capabili…
Skills: Communication Skills, Problem-solving, Troubleshooting, Collaboration, QA Methodologies
Gurgaon, Haryana, India · On-site
As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader w…
Skills: Business Growth, Operational Excellence, Customer Service, Sales Acumen, Regulatory Awareness
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Review and analyze global merchant and customer requests for prepaid products to determine payment eligibility based on compliance requirements. Provide high-standard customer service through phone servicing and back-end operations in a 24/7 environment.
Requires a bachelor's degree and 0-3 years of experience, preferably in a customer-facing calling profile. Candidates must possess strong English communication skills and the ability to work under pressure in a deadline-driven environment.
How will you make an impact in this role?
The primary objective would be to deliver very high standard of customer service by reviewing and analyzing requests received from merchants and customers globally for prepaid products and make informed decision to pay or decline the request post determining if all the compliance requirements are met.
Travelers Cheques & Prepaid Servicing (TCPS) operations team ensures extraordinary customer service for our customers and merchants in a 24*7, multilingual environment. We manage servicing and operations for prepaid products giving support on all queries from a phone servicing and back-end operations perspective.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus
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There are currently 606 open customer service & support positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kotak Mahindra Bank, Genpact, SBI Card, NTT DATA North America, Alight Solutions, among others. Browse the listings above to see every active employer.
Yes — 150 of the 606 open customer service & support positions offer remote or hybrid work (22 remote, 128 hybrid).
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