Customer Service & Support Jobs in Grand Forks, ND (Now Hiring) — 345 open — Page 8
PETCO Animal Supplies Stores, Inc.
Operations Leader
Grand Forks, North Dakota, United States · On-site
Mid level
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Retail Management, Leadership, Problem Solving, Customer Service, Cash Handling
Grand Forks, North Dakota, United States · On-site
$18/hr
Mid level
Help Guests Feel Confident from Their Very First Visit Chapter Aesthetic Studio is seeking a passionate and sales-driven Guest Service Sales Specialist to join our Grand Forks team. In this role, you’ll play an essential…
Customer Service Rep(01851) - 2705 S Washington St
Grand Forks, North Dakota, United States · On-site
Entry level$1.3B raised
Company Description Your local Domino’s is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties. Team Honey Badger is looking for part-time team members, especially for eve…
Skills: Customer Service, Cash Handling, Food Preparation, Order Taking, Time Management
Grand Forks, North Dakota, United States · On-site
Entry level$4.0B raised
PBNA $21.20 / hour CLICK HERE to view our Merchandiser Realistic Job Preview Video Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotating sh…
Skills: Merchandising, Inventory Management, Stocking, Product Rotation, Customer Service
Rydell
Body Shop Administrative Assistant
Grand Forks, North Dakota, United States · On-site
$17/hr–$19/hr
Entry level
Rydell Auto Body & Glass is seeking an Administrative Assistant to join our growing team. The primary purpose of this position is to type up invoices accurately and in a timely manner and to provide excellent customer se…
Grand Forks, North Dakota, United States · On-site
Entry level$4.0B raised
CLICK HERE to view our Merchandiser Realistic Job Preview Video Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotating shelved product, sett…
Grand Forks, North Dakota, United States · On-site
Entry level$1.3B raised
Company Description Your local Domino’s is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties. Team Honey Badger is looking for part-time team members, especially for eve…
Skills: Customer Service, Cash Handling, Food Preparation, Order Taking, Multitasking
Grand Forks, North Dakota, United States · On-site
Entry level
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important – TEAM, GUEST, BUSINESS! It’s that simple. …
Skills: Guest Service, Beverage Preparation, Cash Handling, Active Listening, Hospitality
Grand Forks, North Dakota, United States · On-site
Entry level
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important – TEAM, GUEST, BUSINESS! It’s that simple. …
Skills: Leadership, Team Engagement, Guest Satisfaction, Waste Management, Effective Communication
Lowe's Companies, Inc.
Merchandising Part Time Days
Grand Forks, North Dakota, United States · On-site
Entry level$22B raised
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Grand Forks, North Dakota, United States · On-site
Entry level
Patient Scheduling Coordinator - Help Improve Access to Mental Health Care! Rural Psychiatry Associates is seeking a Patient Scheduling Coordinator to join our growing team! If you are highly organized, detail-oriented, …
Grand Forks, North Dakota, United States · On-site
Entry level
Patient Access Coordinator At Rural Psychiatry Associates, we are committed to bringing quality mental health services to rural and underserved communities across the country. We are looking for a Patient Access Coordina…
Skills: Customer Service, Communication, Multitasking, Organization, Attention To Detail
Grand Forks, North Dakota, United States · On-site
$16/hr
Entry level
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com. Location: 3850 32n Ave South, Grand Forks This position is for af…
Grand Forks, North Dakota, United States · On-site
Entry level
Patient Access Coordinator At Rural Psychiatry Associates, we are committed to bringing quality mental health services to rural and underserved communities across the country. We are looking for a Patient Access Coordina…
Skills: Customer Service, Communication, Multitasking, Organization, Attention To Detail
Grand Forks, North Dakota, United States · On-site
$13/hr–$14/hr
Entry level
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organization, Attention to detail, Multi-tasking
Grand Forks, North Dakota, United States · On-site
$50k–$70k/yr
Entry level
Mad City Windows & Baths, a Renuity Company Brand Ambassador Earn up to $50,000-$70,000 in your first year! Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everythin…
Skills: Direct Outreach, Customer Engagement, Lead Generation, Interpersonal Communication, Sales Strategies
Grand Forks, North Dakota, United States · On-site
Entry level
Responsibilities Mental Health Technician-7pm-7am (Night Shift - Full-Time) Horizon Health is seeking a Mental Health Technician for our BRAND NEW unit called Altru Behavioral Health Center in Grand Forks, ND. This unit …
Grand Forks, North Dakota, United States · On-site
Mid level
WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; lea…
Grand Forks, North Dakota, United States · On-site
Entry level
Job DetailsJob Location: Hugos Family Marketplace - Store #8 - 32nd Ave S - Grand Forks, ND 58201Position Type: Part TimeJob Shift: After School/WeekendsJob Purpose: - The Meat Clerk at Hugo's Family Marketplace is respo…
Grand Forks, North Dakota, United States · On-site
Entry level
We are currently seeking a Detail Cashier to join our growing team. We offer a clean and safe environment. Come be part of a team determined to be the best! At Rydell Auto Center, we strive to make every customer a custo…
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Full-time
Career Growth Opportunities, Inclusive Team Culture
Posted 16d ago
~40 hrs/week
Responsibilities
Oversee daily store operations, including opening and closing procedures, cash handling, and supervising staff. Ensure high standards of animal care, merchandising, and customer service to drive store success.
Requirements
Previous retail experience is required, with supervisory or key holder experience preferred. Candidates must possess strong leadership skills and the physical ability to lift up to 50 pounds.
Full job description
Want to help pets live their best lives?
We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.
Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.
Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
About Petco:
We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Key Holder, you are a trusted member of the leadership team who helps ensure smooth daily operations, exceptional customer service, and a safe, secure environment for pets, partners, and customers.
You support store leadership by supervising partners, opening and closing the store, and serving as a point of contact when management is not present. This role is ideal for someone who enjoys leading on the floor, solving problems in the moment, and delivering a great experience every day.
What You’ll Do
Pet First
Uphold Petco’s animal care standards, ensuring the health, safety, and proper handling of all animals.
Promote a safe, welcoming environment for pets, pet parents, and partners.
Follow all policies and procedures related to animal welfare, safety, and store operations.
Foster the Fun
Deliver friendly, knowledgeable, and solution-oriented service to every customer.
Support and supervise store partners, helping maintain productivity and positive morale.
Assist with training new partners and reinforcing best practices on the sales floor.
Help maintain a clean, organized, and visually appealing store environment.
Let’s Go!
Open and close the store while following all cash handling, safety, and security protocols.
Support daily store operations including sales, task execution, and recovery.
Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set-ups.
Assist with inventory activities such as restocking, cycle counts, inventory integrity, and required inventory paperwork.
Identify out-of-stocks, low inventory, or merchandising issues and communicate them to store leadership.
Process transactions, refunds, and exchanges accurately and efficiently.
Act as the primary point of contact in the absence of store management.
Support sales initiatives and promotions to help achieve store goals.
Key Responsibilities
Store Operations, Merchandising & Inventory
Maintain merchandise presentation and in-stock conditions to Petco standards.
Ensure accurate pricing and signage throughout the store.
Assist with inventory counts, product replenishment, and shrink awareness.
Monitor merchandising and inventory conditions during shifts and escalate issues as needed.
Ensure compliance with company policies, procedures, and safety standards.
Customer Experience & Leadership
Address customer questions and resolve concerns promptly and professionally.
Model Petco’s selling behaviors and service expectations.
Provide guidance and direction to partners during assigned shifts.
Escalate concerns appropriately to store leadership.
What Success Looks Like
The store opens and closes safely and smoothly.
Merchandise is well-stocked, accurately priced, and visually appealing.
Inventory is handled accurately and with care.
Customers receive prompt, friendly, and knowledgeable service.
Partners feel supported and clear on expectations during each shift.
What You Bring
Experience & Skills
Previous retail experience required; key holder or supervisory experience preferred.
Strong leadership, problem-solving, and decision-making skills.
Excellent communication and interpersonal abilities.
Ability to multitask and thrive in a fast-paced environment.
Basic math skills and experience handling cash and transactions.
Reliable, responsible, and detail oriented.
Essential Functions & Work Environment
This role is primarily performed in a Pet Care Center retail environment. The Key Holder is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets.
Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.
The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
A limited amount of travel may be required for training, meetings, or community engagement.
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You’ll Love It Here
Purpose-driven work that makes a difference for pets and people.
Opportunities to build leadership skills and grow your career.
A collaborative, inclusive team culture.
A strong stepping stone for future leadership opportunities.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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RetailKey HolderStore OperationsMerchandisingPlanogramsInventory IntegrityAnimal WelfarePoint of SaleShrink AwarenessCustomer ExperienceSupervisionPet Care
Offices: 9125 REHCO RD, San Diego, California 92121, us
Frequently asked questions
How many Customer Service & Support jobs are open in Grand Forks, ND right now?
There are currently 345 open customer service & support positions in Grand Forks, ND listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Grand Forks, ND?
Companies currently hiring include Domino's, UND Career Services, Lowe's Companies, Inc., Altru Health System, Hugo's Family Marketplace, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Grand Forks, ND?
Yes — 18 of the 345 open customer service & support positions offer remote or hybrid work (12 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Grand Forks, ND?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.