Grand Forks, North Dakota, United States · On-site
Mid level
A Personal Banking Specialist (PBS) provides basic support for personal banking services, such as account management and performs advanced teller functions with a high degree of accuracy and efficiency and provides compr…
Grand Forks, North Dakota, United States · On-site
$17/hr–$21/hr
Entry level
Do you love helping people? Do you have a fun and upbeat attitude? Are you looking for a career where you can make a difference. We are seeking energetic individuals to join our unique and fast-paced customer care depart…
Skills: Customer Service, Written Communication, Verbal Communication, Listening Skills, Teamwork
Grand Forks, North Dakota, United States · On-site
$12/hr–$16/hr
Entry level$1M raised
Company Description Pay Rates Starting between: $12.20 - $16.53 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Grand Forks, North Dakota, United States · On-site
$18/hr–$19/hr
Entry level
Description "Every day I get to engage with patients from every walk of life and help them on their way to sobriety. Some days are very stressful, but this is my dream job and I’m thankful to be a part of a company that …
Skills: Phlebotomy, Patient Care, Vital Signs Monitoring, Customer Service, Time Management
Michaels Stores
Retail Party Host/ Balloon Specialist
Grand Forks, North Dakota, United States · On-site
Entry level
Store - GRAND FORKS, ND Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer servi…
Grand Forks, North Dakota, United States · On-site
$17/hr–$27/hr
Mid level$400M raised
Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thri…
Skills: Loan Processing, Credit Administration, Commercial Banking, Client Relationship Management, Microsoft Word
Michaels Stores
Retail/Art Framer
Grand Forks, North Dakota, United States · On-site
Entry level
Store - GRAND FORKS, ND Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutte…
Grand Forks, North Dakota, United States · On-site
$14/hr–$15/hr
Entry level
Job DetailsJob Location: Avflight Grand Forks - Grand Forks, ND 58203Position Type: Part TimeEducation Level: High School/GED EquivalentSalary Range: $14.50 - $15.50 HourlyJob Shift: AnyGeneral Purpose of Job: The Custom…
Skills: Customer Service, Multi-line Phone Systems, Microsoft Office, Communication Skills, Organizational Skills
Grand Forks, North Dakota, United States · On-site
$14/hr–$15/hr
Entry level
Job DetailsJob Location: Avflight Grand Forks - Grand Forks, ND 58203Position Type: Part TimeEducation Level: High School/GED EquivalentSalary Range: $14.50 - $15.50 HourlyJob Shift: AnyGeneral Purpose of Job: The Custom…
Grand Forks, North Dakota, United States · On-site
$14/hr–$15/hr
Entry level
Job DetailsJob Location: Avflight Grand Forks - Grand Forks, ND 58203Position Type: Part TimeEducation Level: High School/GED EquivalentSalary Range: $14.50 - $15.50 HourlyJob Shift: AnyGeneral Purpose of Job: The Custom…
Grand Forks, North Dakota, United States · On-site
$14/hr–$15/hr
Entry level
Job DetailsJob Location: Avflight Grand Forks - Grand Forks, ND 58203Position Type: Part TimeEducation Level: High School/GED EquivalentSalary Range: $14.50 - $15.50 HourlyJob Shift: AnyGeneral Purpose of Job: The Custom…
Grand Forks, North Dakota, United States · On-site
$16/hr–$23/hr
Mid level
We have career opportunity as a Department Manager of our Receiving department. The Department Manager is responsible for merchandising and sales within his or her assigned department. Department Managers are responsible…
Skills: Merchandising, Sales, Customer Service, Inventory Management, Staff Training
Grand Forks, North Dakota, United States · On-site
$18/hr–$19/hr
Entry level
Delivery Technician / Medical Equipment Driver Company: Corner Home Medical Location: Grand Forks, ND Job Type: Full‑Time Schedule: Monday-Friday 8:30am-5:00pm Pay: $22.00 per hour Candidates with prior DME (Durable Medi…
Grand Forks, North Dakota, United States · On-site
Entry level
WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; lea…
Grand Forks, North Dakota, United States · On-site
$13/hr–$19/hr
Entry level$1M raised
Company Description Pay Rates Starting between: $13.15 - $19.18 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Grand Forks, North Dakota, United States · On-site
Entry level
Description Job Overview The Deli Associate is a vital member of our organization, playing an essential role in providing a welcoming, positive experience to customers, and ensuring food quality is maintained. The self-m…
Grand Forks, North Dakota, United States · On-site
Entry level
We are currently seeking Part Time Car Wash Team Members to join our growing team. We offer a clean and safe environment. Come be part of a team determined to be the best! At Rydell Auto Center, we strive to make every c…
Skills: Customer Service, Cash Handling, Traffic Direction, Cleaning, Communication
Domino's
Team Lead(01881) - 801 S 42nd St.
Grand Forks, North Dakota, United States · On-site
Entry level$1.3B raised
Company Description Join Team Honey Badger – Where Leaders Are Built! Our business is growing & so can YOU! Your local Domino’s is now hiring motivated Team Leads who are ready to step up, take charge, and help run great…
Grand Forks, North Dakota, United States · On-site
$7/hr–$18/hr
Entry level
SHELTER SUPPORT ASSISTANT Make a direct impact as a part-time Shelter Support Assistant at Mary's Place, CVIC's confidential shelter for individuals and families to stay, allowing them to take the next steps towards a li…
Skills: Empathy, Reliability, Confidentiality, Multitasking, Written Communication
Grand Forks, North Dakota, United States · On-site
Mid level
Store 2746383: 3450 32nd Avenue, Grand Forks, North Dakota 58201 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Full time Assistant Manager We want you to join our team as an Assistant Manag…
Skills: Team Leadership, Recruiting, Interviewing, Hiring, Delegation
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Full-time
high school
Posted 20d ago
~40 hrs/week
Responsibilities
Provides comprehensive support for personal banking services, including account management and advanced teller functions. Responsible for assessing customer financial needs, recommending tailored products, and resolving customer inquiries.
Requirements
Requires a high school diploma or GED and 2-4 years of customer service experience. Preference is given to candidates with 2 years of experience in a banking or professional setting and proficiency in Microsoft Office.
Full job description
A Personal Banking Specialist (PBS) provides basic support for personal banking services, such as account management and performs advanced teller functions with a high degree of accuracy and efficiency and provides comprehensive support for personal banking services. This includes assisting customers with account management, educating customers on Bell Bank’s products and services, and providing assistance on these products to meet customers’ financial needs.
Responsibilities
Personal Banking Duties:
Delivers exceptional customer service by engaging with customers in a professional, friendly, and efficient manner.
Conducts professional meetings with current and prospective customers to assess their financial needs and objectives.
Opens and maintains personal and business accounts.
Has basic knowledge of banking products, including checking and savings accounts, certificates of deposit, and individual retirement accounts. They can recommend and customize solutions for customers based on financial goals.
Actively identifies cross-selling opportunities and works to grow the bank’s portfolio by recommending financial products and services tailored to customer’s needs.
Meet individual goals and assist in meeting branch goals.
Resolves customer inquiries and issues by gathering relevant information, researching records, and ensuring prompt, satisfactory resolutions.
Manages overdrafts, collections, and technical exceptions for assigned accounts.
Teller Duties: (Frequency of these functions will be determined by branch needs.)
Accurately processes simple and complex (sensitive or high value) financial transactions, fulfilling customer requests in a timely manner to ensure the highest customer satisfaction. Assist less experienced team members with handling complex transactions while seeking the best customer resolutions.
Addresses simple and complex customer issues and grievances as able. Escalates complex customer issues and seeks guidance from senior staff when a situation or grievance falls outside of current policies and procedures.
Produces high quality technical work with strong attention to detail, ensuring accuracy with minimal errors.
Knows what services Bell Bank offers and seeks opportunities to refer customers and/or non-customers to appropriate personnel/teams. This role serves as a basic educational resource, providing immediate base-level support to customers on the details of Bell Bank’s products and services.
Assists in creating a clean and professional environment by maintaining neat, uncluttered tills, teller lines, and customer areas.
Maintains security and confidentiality of personal customer information.
Bell Bank Culture, Policy and Accountability Standards:
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.
Education, Experience, and Other Expectations
High school diploma or GED.
2-4 years of customer service experience.
2 years of working in a banking, financial, or professional setting, preferred.
Experience using Microsoft products: Outlook, Word, Excel, preferred.
Knowledge, Skills, and Abilities
Bookkeeping, calculator, and keyboarding skills.
Good communication, listening, and social skills
Attention to detail.
Timeliness and reliability.
Ability to be flexible, prioritize tasks, and stay poised under pressure.
Ability to work flexible hours to include mornings, evenings, and Saturdays (branch specific) as scheduled.
Flex PBS must be flexible in schedule and have ability to commute to any location within a specific region as needed.
Related keywords
Personal BankingTeller FunctionsAccount ManagementCertificates Of DepositIndividual Retirement AccountsBank Secrecy ActFinancial ProductsCross-sellingCustomer Service StandardsBookkeepingFinancial TransactionsCompliance
People matter at Bell Bank – and it shows in how our team members treat each other, our customers and those around us. As members of the Bell Bank family, we provide unequaled personal service, working in the best interest of those we serve. Our award-winning workplace promotes success, recognizes achievement – and offers an environment focused on having fun while helping others.
At Bell, we build careers. We build community. We positively impact lives around us. Employees are actively encouraged to volunteer (receiving 16 hours of paid volunteer time annually), and our unique Pay It Forward initiative has empowered more than $17 million in employee giving to people and causes we care about.
Founded in 1966 and headquartered in Fargo, North Dakota, Bell has grown to become one of the nation’s largest independently owned banks. A family- and employee-owned company, Bell has full-service bank locations in North Dakota, Minnesota, and Arizona and mortgage offices in multiple states.
Bell Bank is a Member FDIC, Equal Employment Opportunity Employer and an Equal Housing Lender (we lend without regard to race, color, religion, national origin, sex, handicap or familial status). Investment and wealth management services are not FDIC insured, have no bank guarantee, may lose value, not a deposit and not insured by any federal government agency. Bell Insurance Services, LLC is a wholly owned subsidiary of Bell Bank. Products and services offered through Bell Insurance are: Not FDIC Insured | No Bank Guarantee | May Lose Value | Not A Deposit | Not Insured by Any Federal Government Agency
Offices: 3100 13th Avenue South, Fargo, ND 58103, US
How many Customer Service & Support jobs are open in Grand Forks, ND right now?
There are currently 345 open customer service & support positions in Grand Forks, ND listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Grand Forks, ND?
Companies currently hiring include Domino's, UND Career Services, Lowe's Companies, Inc., Altru Health System, Hugo's Family Marketplace, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Grand Forks, ND?
Yes — 18 of the 345 open customer service & support positions offer remote or hybrid work (12 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Grand Forks, ND?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.