Company Description Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with…
Job DetailsJob Location: Anakeesta - Gatlinburg, TN 37738Salary Range: $17.12 HourlySoaring through the treetops is how you'll spend your day, making life-long memories along the way! Imagine a rewarding job, working wit…
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For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, …
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Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Smoky Mountains, US
Gatlinburg, Tennessee, United States · On-site
$75/hr–$90/hr
Entry level
Job Description Join our program supporting Airbnb’s Luxe program as a Home Consultant and help us uphold the exceptional quality and hospitality standards expected from the luxury homes in Airbnb’s Luxe offering. As par…
Skills: Communication Skills, Attention To Detail, Property Evaluation, Photography, Hospitality
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Full-time
Medical Coverage, Dental Coverage, Vision Coverage, Paid Time Off, Sick Time, Personal Time
Posted 48d ago
~40 hrs/week
Responsibilities
Lead and guide the housekeeping team by assigning duties and inspecting work to ensure high standards. Respond promptly to guest requests and follow-ups to maintain a world-class vacation experience.
Requirements
Candidates must be able to lift 50lbs, work in outdoor weather, and possess a valid driver's license. Ability to read and interpret safety rules and procedural manuals is required.
Full job description
Company Description
Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
They call you a housekeeping master. You lead teams through the ups and downs that a busy day can bring. Like a magnet, people are drawn to you. You were born to be a leader and take pride in what you do. Sound good? Take the lead and apply now!
As a Housekeeping Supervisor, you will:
Be in the driver’s seat and guide your team to succeed
Assign duties to housekeepers while inspecting team members
Respond quickly to guest requests and follow ups
Supervise assigned teams
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty below and adhere to the following core values:
INTEGRITY
PASSION
WORK ETHIC
Requirements
Must be able to lift 50lbs and work in outdoor weather conditions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
Valid Driver’s License
Additional Information
Why Westgate?
Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
We are proud to be recognized by U.S. News & World Report as one of the Best Companies to Work For. This award reflects our ongoing commitment to creating a positive, supporting, and rewarding workplace where our Team Members can grow and thrive. At Westgate Resorts, we believe our people are the heart of everything we do - and this honor is a testament to their passion, integrity, and work ethic.
Westgate Resorts is a diversified hospitality company headquartered in Orlando, Fla., featuring the largest privately held timeshare resort club in the world and a portfolio of more than 60 resort properties. The company offers spacious villa accommodations, world-class amenities, and family-friendly destinations in sought-after locations such as Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. In 2025, the company expanded its footprint with the addition of VI Resorts by Westgate, enhancing its presence in the Pacific Northwest, Hawaii, Canada, and Mexico. Since its founding in 1982, Westgate has focused on creating memorable vacations and delivering exceptional service, while maintaining a commitment to innovation, hospitality, and community engagement. Whether guests are seeking relaxation, adventure, or a combination of both, the company’s 9,000 Team Members provide personalized and value-driven getaways tailored to every traveler’s needs.
Our Mission:
We create meaningful vacation experiences that bring families together, foster connection, and build cherished memories for a lifetime.
Social Responsibility:
We strive to be successful within the confines of ethical and moral standards to uphold the quality of our natural environment and community. The health and safety of our owners and team members is paramount.
Westgate Resorts also operates the Westgate Resorts Foundation, which was started in 2001 and has since grown to provide assistance to more than 250 charities and causes in communities where Westgate Resorts team members live and work.
Offices: 5601 Windhover Drive, Orlando, Florida 32819, US
How many Customer Service & Support jobs are open in Gatlinburg, TN right now?
There are currently 84 open customer service & support positions in Gatlinburg, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gatlinburg, TN?
Companies currently hiring include Westgate Resorts, Anakeesta, Hilton Grand Vacations, Ripley's Believe It or Not! World Entertainment, The Copper Cellar Family of Restaurants, among others. Browse the listings above to see every active employer.
How do I apply for Customer Service & Support jobs in Gatlinburg, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.