Customer Service & Support Jobs in Frisco, TX (Now Hiring) — 1,156 open — Page 26

We have a great opportunity for an Executive Administrative Assistant to work at our Frisco headquarters at Keurig Dr Pepper

Are you an independent organized person who enjoys working in a fast-paced, results-driven environment? Are you great at building strong relationships and seek to work in a FUN and collaborative environment?

We are looking for people who want to MAKE THEIR MARK on the business and work in a culture that values determination, integrity, and a collaborative spirit.

If this sounds like you, you owe it to yourself to find out more about careers with Keurig Dr Pepper

This position is a critical role that supports the SVP Innovation & Transformation, the VP Marketing Analytics & Information, the VP Marketing Technology, and their respective teams. This person is responsible for performing senior level, administrative activities to set the team up for success and requires an individual with sound business judgment and the ability to make independent decisions in a fast-paced environment. Advanced proficiency skills required in Microsoft office, including PowerPoint, Word, and Excel. Excellent written and verbal communication skills are also required. The ability to anticipate needs, think critically and offer solutions to problems is a plus.

Responsibilities:

Customer Service and Communication:

• Delivers legendary customer service to all people who interact with the SVP/VP’s, including fellow employees, peers, customers, and vendors
• Strong influencing, interpersonal and communication skills. Ability to communicate effectively in both written and oral format with executive level management, and all internal/external contacts.
• Anticipates the needs of their SVP/VP’s by proactively identifying ways to address issues and resolve problems quickly]
• Escalates issues within the department that warrant immediate attention

Ambassador of our Culture

• Assist with our Team Culture initiatives to foster a caring and collaborative work environment
• Assist Marketing Capabilities with building and executing our Marketing Training programs including assisting with college recruiting events, managing our in-market training logistics, onboarding new hires for success, and assisting with all training needs as requested
• Maintain positive, “can-do” attitude at all times and embed enterprise collaboration across all team
• Work closely with other Marketing administrative assistants to share best practices and foster a collaborative work environment

Planning/Organizing:

• Calendar management
  •  Proactively manages and prioritizes calendars and itineraries to ensure more effective use of SVP’s/VP’s time
  •  Proactively resolves scheduling conflicts
• Travel management
  • Manage travel for SVP/VP’s including making all travel arrangements and preparing detailed travel packets utilizing calendar blocks.
  • Budget Management/Reports
  • Manage T&E expense reports for SVP and two VP’s leveraging our internal Concur System
  • Review and manage expense report approvals for SVP’s/VP’s direct reports ensuring they are T&E compliant and resolving errors when needed
  • May prepare periodic reports or documents, e.g. monthly billing reports and invoices and may monitor and update budgets based on input from managers, researching discrepancies and resolving as appropriate
• Meeting Management
  • Assist SVP/VP’s and Direct reports with meeting preparation including booking meeting rooms, managing AV equipment needs, sending out calendar invites, and managing all meeting elements
  • Assist team and other administrative assistants with large lunch meetings, offsites or partner meetings as Bottler Marketing Committee meetings (BMC)/Bottler Association (BA) meetings.

Business and Technology

• Willingness to understand the business and industry in which the department operates
• Provide administrative support to SVP/VP’s and direct reports, including using technology platforms to foster streamlined planning and meeting management.
• Organize workload to comply with deadlines and priorities and work independently to complete routine department or group functions.
•  Strong organizational and technical skills including:
  • PowerPoint – proficient at building customized templates, formatting, and embedding images and videos
  • Excel – Proficient at building customized spreadsheets, pivot tables, and sorting features for ease of manipulation of data
  • Workday – Understanding of Workday features and how to navigate system for key deliverables
  • MS Teams – understanding of key features and how teams can leverage for speed to action and communication in a virtual environment

• Salary range $62,500 - $90,000
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement

• 2+ Years of College Preferred 
• 3-5 Years administrative assistance experience required 
• Senior administrative assistance experience preferred 

CHARACTERISTICS OF SUCCESS 

• PASSION: People with an infectious spirit who are passionate about beverages, our consumers, our brands, our customers, and winning. 
• OPTIMISTS WITH AN ENTTREPRENEURIAL SPIRIT: Optimists who are inspired by innovation, creativity, and breakthrough thinking that challenges the conventional and fosters new ideas. 
• DRIVE FOR IMPACT: Self-motivated leaders that drive their agenda and thrive in a competitive, fast-paced environment. Relentless focus on delivering results and tenacity to get it done with a sense of urgency. 
• CHANGE AGENTS: Leaders that are agile, courageous, and push through conflict for speed to action. People that thrive under pressure, take big risks, deliver solutions, and lead the change. 
• DATA-DRIVE DECISION-MAKERS: Ability to scan the environment, remove barriers, recommend solutions, and leverage sound business judgment and analytics to make bold decisions. 

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law

A.I. Disclosure: 

KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles.  AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members.  If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to [email protected] in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line in order for your email application to be considered.