M&T BankFrederick, Maryland, United States · On-site
$21/hr–$36/hr
Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer…
Skills: Retail sales, Customer service, Telesales, Verbal communication, Interpersonal skills
Frederick, Maryland, United States · On-site
Logistics Service Representative/Medical Driver Frederick, MD - $17.00/hr – Full Time Monday - Friday, 1:35 PM - 9:30 AM This is a heavy supply route by both weight and volume, regularly moving items the weigh between 30…
Skills: Customer service, Interpersonal skills, Route planning, Logistics, Driving
Frederick, Maryland, United States · On-site
$32/hr–$48/hr
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Diesel Mechanic - Experien…
Skills: Diesel engine repair, Hydraulic systems, Electrical systems, Mechanical aptitude, Schematic reading
Frederick, Maryland, United States · On-site
$61k–$84k/yr
Overview At Banner Life Insurance Company, we lead with heart and ambition. Every day, we transform purpose into progress, guided by our unwavering commitment to be better for our customers, clients, and communities, not…
Skills: Training development, Quality control, Adult learning philosophies, Performance management, Change management
Frederick, Maryland, United States · Hybrid
$50k–$59k/yr
Overview At Banner Life Insurance Company, we lead with heart and ambition. Every day, we transform purpose into progress, guided by our unwavering commitment to be better for our customers, clients, and communities, not…
Skills: Client service, Phone handling, Problem solving, Data analysis, Commission statement review
Frederick, Maryland, United States · On-site
$15/hr–$18/hr
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because fee…
Skills: Customer service, Styling, Sales, Point-of-sale system, Merchandising
Frederick, Maryland, United States · On-site
$56k–$75k/yr
Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation? Do you have a proven ability to supervise processes as well as activities and tasks? Do have a de…
Skills: Leadership, Logistics management, Supply chain operations, Process improvement, Team motivation
Frederick, Maryland, United States · On-site
Additional $1.50/hr. for working 10pm-6am OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member&r…
Skills: Customer Service, Food Preparation, Sales, Communication Skills, Multi-tasking
Frederick, Maryland, United States · Remote Solely
We are seeking organized and motivated individuals to join our remote team as Travel Advisors. This role is centered around helping clients explore options, make informed decisions, and coordinate the details of their up…
Skills: Communication, Customer service, Organization, Attention to detail, Research
Frederick, Maryland, United States · On-site
$16/hr–$18/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Communication
Frederick, Maryland, United States · On-site
Text "BonefishWay" to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to receive hiring messages and account related messages from Bonefish Grill. Text HELP for help or [email protected]. Msg&data …
Skills: Menu knowledge, Customer service, Order processing, Cash handling, Communication
Frederick, Maryland, United States · On-site
Text "BonefishWay" to 30437 to apply now! By texting BonefishWay to 30437 you will opt-in to receive hiring messages and account related messages from Bonefish Grill. Text HELP for help or [email protected]. Msg&data …
Skills: Customer service, Communication, Interpersonal skills, Time management, Coordination
Frederick, Maryland, United States · On-site
$60k–$105k/yr
4010 - Frederick Recon - 8500 Progress Drive, Frederick, Maryland, 21701 CarMax, the way your career should be! Position Overview As a Front-Line Manager in Training, you will participate in a structured six-week develop…
Skills: Leadership, Operational management, Inventory management, Data interpretation, Process compliance
Frederick, Maryland, United States · On-site
Ready to coach athletes and help everyday members level up? Join our growing team and deliver sport-specific training that gets real results. You’ll work with the Explosive Performance Site Director and team to build you…
Skills: Personal training, Strength and conditioning, Sport-specific training, Movement analysis, Sales
Frederick, Maryland, United States · On-site
$90k–$120k/yr
🚪 Join the Door Serv Pro Family – Where Every Door You Open is a New Opportunity! Do you love working with people, solving real problems, and being the hero your neighbors didn’t know they needed? At Door Serv Pro, we’r…
Skills: Garage door installation, Garage door repair, Customer service, Problem-solving, Communication
Frederick, Maryland, United States · On-site
Store Delivery Driver Are you a dependable driver who loves being on the road and enjoys working with customers? NAPA is hiring Delivery Drivers to deliver automotive parts across the metropolitan area. Join a trusted Fo…
Skills: Customer Service, Driving, Inventory Management, Communication, Cash Handling
Frederick, Maryland, United States · On-site
Bring your love of aquatics and member service to a team that’s all about safe, happy, high-energy pool time. As a Lifeguard, you’ll keep our pools sparkling and our swimmers smiling. What you'll do Be the pool pro: Safe…
Skills: Lifeguarding, CPR, AED, First aid, Water safety
Frederick, Maryland, United States · On-site
$15/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer service, Relationship management, Organizational skills, Communication skills, Problem-solving
Frederick, Maryland, United States · On-site
$23/hr–$31/hr
Position Summary... What you'll do... Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with …
Skills: Merchandising, Customer service, Team supervision, Communication, Inventory management
Frederick, Maryland, United States · On-site
$17/hr–$20/hr
Pay Range $17.00 - $20.60 Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building rela…
Skills: Customer service, Sales, Relationship building, Communication, CRM software
M&T Bank
Frederick, Maryland, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role involves managing branch customer experiences through sales, service, and digital engagement while supporting daily operational tasks. You will identify customer needs, process transactions, and resolve banking issues while adhering to compliance and regulatory standards.
Candidates must have a high school diploma or GED and at least one year of experience in retail sales, customer service, or call center environments. Strong interpersonal and communication skills are required, along with the ability to handle difficult conversations and work in a team-oriented, fast-paced environment.
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner.
Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer’s identified needs.
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions.
Explain the high-level criteria used to decision loan applications.
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.
Follow the Bank’s sales process and provide simplified, customer-focused advice and guidance.
Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.
Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.
Resolve and accurately log all customer complaints in the appropriate system.
Review, approve and help resolve Consumer and Business Banking customer overdrafts.
Accurately complete customer transactions.
Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Complete other related duties as assigned.
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.
Not Applicable
High school diploma or equivalent (GED) and a minimum of 1 year’s proven retail sales, call center, customer service, or telesales experience
Strong verbal communication skills
Strong interpersonal skills
Ability to interact with varying customers (consumer to small business)
Ability to effectively handle difficult customer conversations
Well-organized
Proven time management skills
Proven prioritization skills
Ability to work under critical time constraints in a team environment
Proficiency with internet user-level technology
Bilingual based on branch needs
Proven referral and/or sales ability
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face-to-face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.68 - $36.13 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Great companies have an enduring sense of purpose. At M&T Bank, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 170 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
Offices: 345 Main St., Buffalo, New York 14203, US · 1 Light St., Baltimore, Maryland 21202, US · 1100 N. Market St., Wilmington, DE 19801, US
There are currently 396 open customer service & support positions in Frederick, MD listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lowe's Companies, Inc., CVS Health, Floor & Decor, Starbucks, Royal Farms, among others. Browse the listings above to see every active employer.
Yes — 19 of the 396 open customer service & support positions offer remote or hybrid work (8 remote, 11 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
