Front Office Manager- Le Meridien Fort Worth Downtown
Fort Worth, Texas, United States · On-site
Senior
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Skills: Haircutting, Customer service, Communication, Teamwork, Time management
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At MOD, pizza is our platform, custom to each individual and creating a space where everyone is welcome. MOD is individuality, whether that’s on your pizza, on your salad or just you being you! This is space where every …
🌎Sales Representative-Flexible Hours-Work from Home 🌎
Fort Worth, Texas, United States · Remote Solely
Entry level
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GIA Legacy Planning
Advanced Market Insurance Agents-High Level Strategy for Serious Professionals
Fort Worth, Texas, United States · Remote Solely
Entry level
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Skills: Leadership, Customer service, Team management, Cash handling, Food preparation
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shift supervisor - Store# 55031, BLUE MOUND & BASSWOOD
Fort Worth, Texas, United States · On-site
$19/hr–$21/hr
Entry level$2.6B raised
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shift supervisor - Store# 58254, BOAT CLUB & ROBERTSON
Fort Worth, Texas, United States · On-site
$19/hr–$21/hr
Entry level$2.6B raised
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Remote Representative | Work From Home | Training Provided
Fort Worth, Texas, United States · Remote Solely
Entry level
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Front Office Manager- Le Meridien Fort Worth Downtown
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Full-time
Posted 7d ago
~40 hrs/week
Responsibilities
The Front Office Manager is responsible for overseeing daily front office operations, including staff supervision, training, and scheduling. They must also ensure high levels of guest satisfaction by promptly addressing needs and resolving complaints.
Requirements
Candidates must be able to work in a standard office environment and perform physical tasks such as sitting, standing, and lifting up to 25 pounds. Proficiency in the MICROS system and strong verbal and written communication skills are required.
Full job description
What you will be doing
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Qualifications
Physical Requirements (In-Office Role)
Ability to work in a standard office environment.
Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
Occasional standing and walking throughout the workday.
Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
Ability to communicate effectively verbally and in writing.
Occasionally required to stand, walk, bend, reach, or carry items.
Ability to lift and/or move 10--25 pounds as needed (e.g., files, office supplies).
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
Ability to hear and participate in conversations and meetings, use phone and/or headset
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Related keywords
Front Office ManagerGuest RelationsStaffingMicrosHospitalityCustomer ServiceSupervisionConciergePBXGuest SatisfactionOffice ManagementSchedulingTraining
Remington Hospitality is an industry-leading hotel management company driven by people and powered by performance.
Since 1968, we have operated with a clear philosophy: focus on being the best, not the biggest. Our teams are dedicated to delivering exceptional hospitality, operational excellence, and measurable value for owners, guests, and associates.
We approach every hotel with an owner’s mindset, prioritizing strong rooms margin, house profit, and long term asset value. Through disciplined operations, commercial strategy, and collaborative leadership, our teams consistently drive market share growth and strong financial performance across a diverse portfolio.
As we continue to expand, we are also growing our presence in the Caribbean and Latin America (CALA), bringing our performance-driven approach and operational expertise to key international markets and leisure destinations.
Our leaders empower teams at every level to deliver high touch hospitality experiences while driving meaningful business results.
At Remington Hospitality, we believe great hotels are built by great people and when people perform at their best, so do our hotels.
Driven by People. Powered by Performance.
Offices: 14185 Dallas Parkway, Suite 1150, Dallas, TX 75254, US
Property ManagementProject ManagementAsset Managementand Condominium Hotel ManagementLeisureHospitalityTourism
How many Customer Service & Support jobs are open in Fort Worth, TX right now?
There are currently 3,140 open customer service & support positions in Fort Worth, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fort Worth, TX?
Companies currently hiring include Domino's, Starbucks, Lowe's Companies, Inc., Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fort Worth, TX?
Yes — 199 of the 3140 open customer service & support positions offer remote or hybrid work (104 remote, 95 hybrid).
How do I apply for Customer Service & Support jobs in Fort Worth, TX?
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