Salary Range $17.05 - $21.32* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
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Certified Technician-AutoNation Ford Fort Worth-$34
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Mid level$51M raised
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U-Haul
Customer Service Representative
Fort Worth, Texas, United States · On-site
Entry level
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Operations Specialist / Account Maintenance - Fort Worth, TX
Fort Worth, Texas, United States · Hybrid
Entry level$3.6B raised
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Associate Field Service Technician - Dallas/Fort Worth - Transport
Dallas, Texas, United States · On-site
$27/hr–$37/hr
Entry level
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$17/hr–$21/hr
Full-time
Employee discount
Posted 3d ago
~40 hrs/week
Responsibilities
The Seasonal Selling Associate is responsible for welcoming clients, facilitating store transactions, and supporting various operational tasks like BOPIS and fitting room management. They must ensure an exceptional customer experience by introducing store services and assisting the sales team during peak periods.
Requirements
Candidates must have at least one year of experience in a customer-centric role and possess the ability to use retail and mobile technologies. A flexible schedule is required, including availability for nights, weekends, and holidays.
Full job description
Salary Range $17.05 - $21.32*
Job Description:
WHO WE ARE:
Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.
YOU WILL BE:
As a Seasonal Selling Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Sales Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.
WHAT YOU WILL DO:
Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
Serve in different areas of the store based on business needs
Process efficient Point of Sale transactions as needed
Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
Demonstrate follow-up on customer requests, questions and needs
Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
Partner to support Fitting Room Experiences when needed
Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery
WHAT YOU WILL BRING:
Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
Familiar with and able to use retail and mobile technologies
Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
YOUR LIFE AND CAREER AT NEIMAN MARCUS:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
An amazing employee discount
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [email protected].
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
Related keywords
RetailLuxuryCustomer ExperiencePoint of SaleBOPISCurbside PickupAlterationsSalesSeasonalClientelingOperationsMobile TechnologyCustomer Service
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of extraordinary stores across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Exemplar Luxury Group (formerly Saks Global), the luxury collective uniting coveted brands with unrivaled customer experiences.
Interested in joining our team shaping the future of luxury retail? Explore exciting career opportunities with us here: https://careers.saksglobal.com/us/en/.
Offices: 225 Liberty Street, New York, NY 10281, US
How many Customer Service & Support jobs are open in Fort Worth, TX right now?
There are currently 3,140 open customer service & support positions in Fort Worth, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fort Worth, TX?
Companies currently hiring include Domino's, Starbucks, Allied Universal, Lowe's Companies, Inc., Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fort Worth, TX?
Yes — 196 of the 3140 open customer service & support positions offer remote or hybrid work (104 remote, 92 hybrid).
How do I apply for Customer Service & Support jobs in Fort Worth, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.