Customer Service & Support Jobs in Fort McMurray, Canada (Now Hiring) — 168 open
Kaizen Automotive Group
Automotive Service Advisor
Fort McMurray, Alberta, Canada · On-site
Mid level
Brand Statement Rev Up Your Career at Summit GM in Fort McMurray, Alberta! Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Summ…
Job ID: 293065 Store Name/Number: AB-Peter Pond Mall (1598) Address: 9713 Hardin St, Fort McMurray, AB T9H 1L2, Canada (CA) Full Time/Part Time: Flex Position Type: Vacancy Status: This position is for an existing, open …
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Fort McMurray, Alberta, Canada · On-site
Entry level
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist …
Account Manager (Upstream Chemicals) Would you like the opportunity to work in a global energy company? Join our growing team Partner with the best Baker Hughes is the first and only comprehensive provider of digital oil…
Skills: Account management, Sales planning, Technical support, System analysis, Data interpretation
Civeo Services is hiring a Front Office Administrator (FOA) for our Oilsands lodges. In this high‑impact role, you’ll lead reservations, deliver exceptional customer service, and support a high‑performing Front Office Te…
Skills: Administrative support, Data entry, Customer service, Reservation management, Microsoft Office
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fu…
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fu…
Location: Fort McMurray, Alberta Job Description: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North Ameri…
Work Location ACE Liquor Discounter Franklin Avenue About the Role About Ace Liquor Ace Liquor Discounter has more than 130 locations in Alberta where you’ll find great selection, better prices, and friendly, knowledgeab…
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? DUTIES & RESPONSIBI…
Skills: Merchandising, Inventory management, Product placement, Receiving, Customer service
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fu…
Overview Server Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts. Masters of situational service, they tailor their style to meet the needs of our…
Skills: Customer service, Time management, Organizational skills, Communication, Alcohol service
You’ll love it here! We are hiring immediately for a retail associate, which we call a solutions advisor at Best Buy. As a retail associate, you will keep our store looking great and process our customers’ purchases, ret…
Skills: Customer Service, Retail Sales, Product Knowledge, Inventory Management, Point Of Sale Processing
Position Summary...To provide customer service by completing all modulars and ensuring they are safely stocked. This will be accomplished by maintaining accurate modular integrity and accurate signage all in a safe and c…
Member Experience Advisor - Fort McMurray Timberlea Landing
Fort McMurray, Alberta, Canada · On-site
Entry level
Join Servus Credit Union - Canada’s Largest Credit Union! We are hiring for a Part-time Temporary Member Experience Advisor to join our Fort McMurray Timberlea Landing branch! This position is a temporary 7 month c…
Skills: Customer service, Transactional banking, Sales referrals, Problem solving, Data entry
Why You’ll Love EECOL When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and famil…
Skills: Customer service, Problem resolution, Account inquiries, Payment processing, Communication
Purdys Chocolatier
Retail Team Lead, Peter Pond Mall
Fort McMurray, Alberta, Canada · On-site
Entry level
Craving a dream job? Join one of Canada's Top Employers. Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of ou…
Brand Statement Rev Up Your Career at Summit GM in Fort McMurray, Alberta! Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Summ…
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Full-time
professional certificate
Competitive Compensation, Dental & Extended Health Coverage, Company Pension, Paid Time Off, Life & Disability Insurance, Employee & Family Assistance Programs
Posted 1d ago
Apply by Aug 11
~40 hrs/week
Responsibilities
The Service Advisor acts as the primary liaison between customers and the service department, managing customer concerns and coordinating repairs with technicians. They are responsible for preparing accurate repair orders, maintaining clear communication throughout the service process, and ensuring high-quality standards.
Requirements
Candidates should have previous experience in an automotive service or customer service role, with dealership experience preferred. A valid driver's license and a strong understanding of vehicle maintenance and repair terminology are required.
Full job description
Brand Statement
Rev Up Your Career at Summit GM in Fort McMurray, Alberta!
Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Summit GM embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.
At Summit GM, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.
Start your engine - your next great opportunity begins here!
As part of the Kaizen Automotive Group, Summit GM is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:
Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!
Overview
Position Summary
The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting service needs, and coordinating with technicians to ensure timely, high-quality repairs aligned with OEM standards. The ideal candidate delivers strong customer service, communicates effectively, and thrives in a fast-paced automotive environment.
Responsibilities and Qualifications
Key Responsibilities
Greet customers promptly and professionally, clearly documenting service concerns and vehicle information.
Prepare repair orders and service estimates in accordance with dealership and OEM guidelines.
Communicate recommended services, pricing, and timelines with transparency and clarity.
Coordinate with technicians to ensure accurate diagnosis, timely repairs, and proper documentation.
Provide regular updates to customers and maintain communication throughout the service process.
Review completed work, verify quality, and ensure customer satisfaction prior to vehicle delivery.
Handle customer questions, concerns, and follow-up needs to support long-term relationships.
Ensure compliance with warranty requirements, OEM repair procedures, and dealership policies.
Maintain accurate records, reports, and documentation within the DMS and OEM systems.
Support a clean, organized, and safety focused service environment.
All other duties as assigned by leadership.
Qualifications
Previous experience in an automotive service or customer service role; dealership experience preferred.
Strong understanding of vehicle maintenance and repair terminology.
Excellent communication, customer service, and relationship building skills.
Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Proficiency with dealership management systems (DMS) and OEM service platforms.
Strong organizational skills and high attention to detail.
Valid driver’s license and clean driving record required.
Automotive or business related education or certification is an asset.
Kaizen Automotive Group is a diverse automotive leader representing many automotive brands (GM, GMC, Chevrolet, Cadillac, Buick, Ford, Nissan, Honda, Genesis and Hyundai) in both the Alberta, and Southern California market. Privately owned and operated by the Romeril family since 1989, several projects around are underway as we continue to expand our footprint to increase customer engagement and connectivity. With more than 1,250 employees, Kaizen Automotive Group prides itself on being one of the 50 Best Managed companies in Canada. Our focus on exceeding customers’ expectations through sales, service, and aftercare guarantees a customer for life.
CMP Automotive Ltd | Country Hills Hyundai | Country Hills Nissan | Okotoks Chevrolet Buick GMC | Shaw GMC Chevrolet Buick | Strathmore Ford | Summit Fleet | Summit GM | Sunridge Nissan | Universal Ford | Imperial Valley Auto | Imperial Valley Honda | Imperial Valley Hyundai | Imperial Valley GM
Offices: 1313 36st. NE, Calgary, Alberta T2A 6P9, CA · 4620 Blackfoot Trail SE, Calgary, Alberta T2G 4G2, CA · 101 Northgate Drive, Okotoks, Alberta T1S 0H9, CA · 3131 32nd Street NE, Calgary, Alberta T1Y 6J1, CA · 2307 Country Hills Blvd. NE, Calgary, Alberta T3J 0R4, CA
AutomotiveAutomotive serviceAutomotive PartsAutomotive DealerNew Car SalesUsed Car SalesBody Shop & RepairsFleet Managementand Automotive RentalsDirect Sales
Frequently asked questions
How many Customer Service & Support jobs are open in Fort McMurray, Canada right now?
There are currently 168 open customer service & support positions in Fort McMurray, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fort McMurray, Canada?
Companies currently hiring include Walmart, Shoppers Drug Mart, Loblaw Companies Limited, Save-On-Foods, Kaizen Automotive Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fort McMurray, Canada?
Yes — 13 of the 168 open customer service & support positions offer remote or hybrid work (7 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Fort McMurray, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.