Customer Service & Support Jobs in Fort Lauderdale, FL (Now Hiring) — 1,301 open — Page 36
Abacus IT
Analyst, Enterprise Service Desk
Fort Lauderdale, Florida, United States · On-site
Mid level
Overview: Abacus’s Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as …
Skills: Troubleshooting, Microsoft Environments, Network Configuration, Customer Service, VMWare
Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and acc…
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Compensation TypeHourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…
Skills: Customer Service, Cash Handling, Front Desk Operations, Communication, Multitasking
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Pest control, Inspection, Pesticide application, Customer service, Sales
Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, ded…
Skills: Outbound sales, Customer service, CRM management, Salesforce, Microsoft Office
Business Solutions Advisor - Fort Lauderdale Market - Bilingual Spanish Required
Fort Lauderdale, Florida, United States · Hybrid
Mid level$3.6B raised
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Bilingual Spanish, Business-to-business sales, Small business banking, Communication skills, Customer service
Overview South Florida’s beacon of hospitality, Pier Sixty-Six Resort returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experience…
Skills: Food and beverage supervision, Customer service, Team leadership, Staff training, Conflict resolution
Seasonal Holiday Retail Manager - The Galleria at Fort Lauderdale
Fort Lauderdale, Florida, United States · On-site
Entry level
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill …
Skills: Team leadership, Staffing, Scheduling, Coaching, Sales performance
Benefits: Earned Wage Access Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Calling all Experienced Tax Preparers! Join…
Benefits: 5% commission on sales Health insurance Opportunity for advancement Paid time off Training & development At Stretch Zone, we’re redefining what it means to work in bodywork and recovery. If you love the hands-o…
Benefits: 5% Commission on Sales Health insurance Opportunity for advancement Paid time off Training & development At Stretch Zone, we’re redefining what it means to work in bodywork and recovery. If you love the hands-o…
Care Concierge: Fort Lauderdale to Boca Raton, Florida
Fort Lauderdale, Florida, United States · On-site
Mid level$55M raised
About Carewell Carewell is a category-defining business that provides trusted caregiving solutions and support for individuals and families. Through Carewell Family Services, we extend our commitment beyond products to p…
Skills: Care coordination, Patient enrollment, Medical terminology, Motivational interviewing, EHR systems
Marriott International Hotels, Inc.
Senior Meeting and Special Event Manager
Fort Lauderdale, Florida, United States · On-site
$77k–$99k/yr
Mid level
JOB SUMMARY Plans and executes meetings and special events. Position assists in the implementation of departmental strategies. The position has responsibility for the execution of all property events with a seamless turn…
Are you compassionate about animals? Do you want to work for an organization with a great cause? Join our wonderful team of dedicated employees! The Humane Society of Broward County, Inc., is a non-profit 501(c)(3) organ…
JOB SUMMARY Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all…
Position: Team Lead & IT Service Desk Specialist Location: On-site - Fort Lauderdale, FL THE ROLE: The Team Lead & IT Service Desk Specialist is a hands-on, first-line supervisory role based in the U.S. and part of IGEL’…
Skills: Team leadership, Performance management, IT service desk, Technical support, Active Directory
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Full-time
associate degree
Posted 25d ago
~40 hrs/week
Responsibilities
Serve as the primary point of contact for IT support requests, triaging and resolving desktop, software, and network issues. Maintain accurate documentation in the ticketing system and escalate complex problems to higher-tier support.
Requirements
Requires an Associate's Degree in Technology and 2-5 years of experience with Microsoft environments. Preferred qualifications include MSP experience and Network+ or Security+ certifications.
Full job description
Overview:
Abacus’s Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Analysts assist with escalations while following documented policies and procedures to effectively set correct ticket priority, then work to resolve issues in accordance with our standard escalations process.
Duties and Responsibilities:
Serve as the first point of contact for all IT-related support requests primarily via phone and as needed via email and/or ticketing system.
Be logged into the phone queues throughout the entire workday to ensure consistent client support.
Troubleshoot and resolve basic desktop, software, network, and hardware issues.
Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.
Follow established troubleshooting and escalation procedures, ensuring timely resolution or proper handoff to higher-tier support.
Maintain accurate documentation of all support requests, solutions, and client interactions in the ticketing system.
Work with vendors to resolve software and hardware-related issues.
Install and configure operating systems, software applications, patches, and updates.
Perform basic virus detection, removal, and system security maintenance.
Monitor and address backup failures, assisting in data restoration efforts when needed.
Educate end-users on best practices for cybersecurity and IT resource usage.
Assist with password resets, account provisioning, and access control.
Participate in an on-call rotation for after-hours support as needed.
Documenting and addressing technical issues and customer interactions, escalating as necessary.
Qualifications and Experience:
Associate's Degree in Technology or related field required.
2-5 years of experience with Microsoft environments required.
0-2 years of MSP specific experience preferred.
Network+ and Security+ certifications preferred.
Knowledge, Skills, And Abilities:
Knowledge of VMWare, Citrix, VPN and Terminal Services.
Backup Technologies.
Internet/DNS/E-mail/Communication issues.
Strong understanding of Windows operating systems, Microsoft Office Suite, and cloud applications.
Knowledge of basic networking concepts, including DNS, DHCP, VPN, and firewall configurations.
Familiarity with remote troubleshooting tools and remote desktop applications.
Ability to diagnose and resolve technical issues in a structured and efficient manner.
Excellent communication and customer service skills with a professional demeanor.
Strong documentation skills with attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
Adaptability to shifting priorities and willingness to learn new technologies.
Flexibility and adaptability for scheduled shift times
Attributes That Will Drive Success:
Strong problem-solving skills and a client-focused approach.
Ability to remain calm and professional in high-pressure situations.
Commitment to continuous learning and skill development.
Proactive approach to identifying and addressing recurring issues.
Compliance with company policies, procedures, and security best practices.
Abacus IT is a trusted IT Managed Services Provider (MSP) specializing in secure, scalable technology solutions for highly regulated industries like banking, legal, and healthcare. With over 20 years of experience, we bring deep expertise in cybersecurity, compliance, cloud infrastructure, and IT strategy to organizations that require more than just basic tech support.
Our team delivers white-glove service and strategic guidance to help businesses modernize their environments, protect critical data, and meet complex regulatory requirements such as SOC 2, HIPAA, and FFIEC. We believe in being more than a vendor — we’re your IT partner, delivering peace of mind through reliable systems, 24/7 security monitoring, and proactive support.
Let Abacus IT help you streamline operations, reduce risk, and unlock your organization’s full potential through better technology.
Offices: 1000 S Lenola Rd, Bldg 2 - Suite 101, Maple Shade, New Jersey 08052, US · 1000 S Lenola Rd, Bldg 2 - Suite 101, Maple Shade, New Jersey 08052, US
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Frequently asked questions
How many Customer Service & Support jobs are open in Fort Lauderdale, FL right now?
There are currently 1,301 open customer service & support positions in Fort Lauderdale, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Fort Lauderdale, FL?
Companies currently hiring include Pier Sixty-Six, Marriott International Hotels, Inc., Omni Hotels & Resorts, Allied Universal, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Fort Lauderdale, FL?
Yes — 104 of the 1301 open customer service & support positions offer remote or hybrid work (44 remote, 60 hybrid).
How do I apply for Customer Service & Support jobs in Fort Lauderdale, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.