The Aaron's Company, Inc.Fort Lauderdale, Florida, United States · On-site
We are BrandsMart – A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your …
Skills: Customer service, E-commerce support, Order management, Shipping updates, Returns processing
Fort Lauderdale, Florida, United States · On-site
Description Position Summary: The Assistant Property Director must balance world-class customer service with managing the financial aspects to run a successful property. While mentoring and advising the Leasing Teammates…
Skills: Property management, Leasing, Customer service, Sales, Marketing
Fort Lauderdale, Florida, United States · On-site
Print Shop Manager (Large-Format Production & Operations Supervisor) Position Summary We are seeking a proactive and experienced Print Shop Manager to join our on-site production team. The ideal candidate will have stron…
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Fort Lauderdale, Florida, United States · Remote Solely
$90k–$120k/yr
AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent graduates in business, marketing, or communications, as well as individuals seeking a pe…
Skills: Communication skills, Interpersonal skills, Customer service, Organization, Self-motivation
Fort Lauderdale, Florida, United States · On-site
At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and ou…
Skills: Customer service, Table service, Communication, Menu knowledge, Teamwork
Fort Lauderdale, Florida, United States · Remote Solely
$90k–$120k/yr
Position Overview AO Globe Life is looking for an Insurance Services Representative to help clients understand insurance coverage options that may support their families during unexpected events. This remote role involve…
Skills: Communication, Relationship-building, Customer service, Active listening, Detail-oriented
Fort Lauderdale, Florida, United States · On-site
$16/hr–$17/hr
Job DetailsJob Location: River Market - Fort Lauderdale, FL 33305Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.50 - $17.50 HourlyTravel Percentage: Up to 25%Job Shift: AnyJob Category: RetailWho W…
Skills: Sales, Customer Service, Relationship Building, Product Knowledge, Communication
Fort Lauderdale, Florida, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Client service, Relationship building, Sales, Financial solutions, Consultative selling
Fort Lauderdale, Florida, United States · On-site
$14/hr–$15/hr
Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versat…
Skills: Customer service, Sales, Fashion trends, Teamwork, Problem-solving
Fort Lauderdale, Florida, United States · Hybrid
Company: Description: Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful …
Skills: Business insurance, Client service, Technical support, Renewal processing, Risk management
Fort Lauderdale, Florida, United States · On-site
$45k–$60k/yr
About the Role: Join ADVANCED STRUCTURAL SOLUTIONS LLC as an Office Administrator in sunny Ft Lauderdale, FL! This dynamic role is perfect for an organized individual who thrives in a fast-paced environment and is eager …
Skills: Office Administration, Scheduling, Customer Service, Inventory Management, Report Preparation
Fort Lauderdale, Florida, United States · On-site
Your journey with Blue Compass RV as a Warranty Administrator. Blue Compass RV based out of Fort Lauderdale is the fastest-growing RV Company with more than 100+ RV dealerships across the country! We staff each dealershi…
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Fort Lauderdale, Florida, United States · On-site
$56k–$94k/yr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Leadership, Team building, Customer service, Sales management, Performance management
Fort Lauderdale, Florida, United States · On-site
Requisition Number: 231626 Job Description Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE’s World’s Most Admired Companies and Sel…
Skills: B2B sales, Cold-calling, Prospecting, Lead development, Product demonstration
MACH10Fort Lauderdale, Florida, United States · On-site
$25/hr–$40/hr
Auto Body Technician (Ceramic Coating Installer) – Elevate Your Craft with MACH10! We are seeking professional A-Players to join our elite team. We're looking for hardworking, passionate, and detail oriented individuals …
Skills: Auto body repair, Paint correction, Ceramic coating application, Detailing, Customer service
Enterprise MobilityFort Lauderdale, Florida, United States · On-site
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer Service, Communication, Vehicle Management, Problem Solving, Time Management
Enterprise MobilityFort Lauderdale, Florida, United States · On-site
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer Service, Communication, Vehicle Inspection, Administrative Support, Problem Solving
Enterprise MobilityFort Lauderdale, Florida, United States · On-site
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer Service, Communication, Data Entry, Problem Solving, Attention To Detail
Fort Lauderdale, Florida, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended…
Skills: Consultative sales, Financial needs assessment, Customer relationship management, Cross-selling, Teller transactions
Yukon Broward LLCFort Lauderdale, Florida, United States · On-site
Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn a weekly bonuses and tips? Then this is the job for you! Assistant Managers take hands-on le…
Skills: Leadership, Operational management, Team development, Food safety, Customer service
The Aaron's Company, Inc.
Fort Lauderdale, Florida, United States • On-site
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The Customer Success Agent provides multi-channel support for e-commerce and retail customers, handling inquiries, returns, and service issues. They also monitor online reviews and collaborate with internal teams to ensure a positive customer experience.
Candidates must have at least 2 years of experience in customer service, retail, or e-commerce. Proficiency in e-commerce marketplace platforms and strong communication skills are required, with bilingual English/Spanish skills preferred.
We are BrandsMart – A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based environment with competitive benefits. This is much more than a job – it is a career with purpose.
The Customer Success Agent plays a vital role in delivering exceptional customer service across all BrandsMart USA touchpoints, including in-store, online, and third-party marketplaces. This role requires a proactive, energetic, and customer-focused individual who thrives in a fast-paced retail and e-commerce environment. The ideal candidate will handle customer inquiries, support order-related requests, manage returns, and respond to online reviews and social media interactions - ensuring every customer receives a positive and seamless experience.
Key Responsibilities
· Provide outstanding customer support across multiple channels including phone, email, in-store escalations, website chat, and social media
· Manage and respond to customer inquiries related to e-commerce orders, shipping updates, returns, refunds, and service issues
· Handle marketplace customer service communications through platforms such as Amazon, eBay, and others
· Monitor and respond professionally to online reviews and customer feedback on platforms including Google, Yelp, social media, and other review sites
· Collaborate with internal teams including store operations, logistics, and sales to resolve customer issues promptly
· Maintain accurate customer records and follow up on open cases
· Deliver a customer-first experience by demonstrating empathy, patience, and urgency in solving customer challenges
· Support omnichannel service initiatives and help enhance the overall customer journey
· Uphold BrandsMart USA’s standards of professionalism, courtesy, and efficiency in all interactions
Qualifications
· Minimum 2 years of customer service experience (retail, call center, e-commerce, or related field)
· Bilingual in English and Spanish strongly preferred
· Experience managing customer inquiries on e-commerce marketplaces such as Amazon and eBay
· Knowledge of e-commerce support functions including order management, shipping updates, returns, and refund processes
· Proven experience supporting customers across multiple channels (stores, website, marketplaces, social media)
· Strong verbal and written communication skills with an ability to remain professional, polite, and patient
· Proactive and results-driven professional with a positive, can-do attitude
· Ability to multitask and prioritize in a fast-paced environment
· Team player with a collaborative mindset and willingness to support others
· Tech-savvy and comfortable navigating customer service platforms, CRM tools, and marketplace dashboards
BrandsMart Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, BrandsMart is proud to offer competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
**Benefits vary based on full- and part-time employment status.
About BrandsMart
At BrandsMart, we sell a wide variety of consumer electronics, home appliances, furniture, and accessories throughout the Southeast United States. Our customers shop at BrandsMart for the same reason you should choose us for the next step in your career – our focus on being a premier retail leader and providing a customer experience that is second to none. If you are looking for a company with passion and a dedication to our customers and team members alike, join us today.
BrandsMart is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact [email protected].
BrandsMart is an Equal Opportunity Employer.
Headquartered in Atlanta, The Aaron's Company, Inc. is a leading, technology-enabled, omnichannel provider of rent-to-own and retail purchase solutions of appliances, electronics, furniture, and other home goods across its brands: Aaron's, BrandsMart U.S.A., and BrandsMart Leasing. Aaron's offers a direct-to-consumer lease-to-own solution through its approximately 1,100 Company-operated and franchised stores in 47 states and Canada, as well as its e-commerce platform. BrandsMart U.S.A. is one of the leading appliance retailers in the country with 12 retail stores in Florida and Georgia. BrandsMart Leasing offers lease-to-own solutions to customers of BrandsMart U.S.A. For more information, visit Aarons.com and brandsmartusa.com.
Offices: 400 Galleria Pkwy, Ste 300, Atlanta, GA 30339, US
There are currently 1,302 open customer service & support positions in Fort Lauderdale, FL listed on Clera. New openings are added daily as companies post roles.
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