Irvine, California, United States · On-site
$20/hr–$31/hr
Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together…
Skills: Customer Service, Call Center Operations, Financial Product Knowledge, Web Chat Support, Conflict Resolution
Irvine, California, United States · On-site
$20/hr–$31/hr
Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together…
Skills: Customer Service, Call Center Operations, Financial Product Knowledge, Written Communication, Verbal Communication
Federal Way, Washington, United States · Hybrid
$4k–$5k/mo
Benefits: Paid time off 401(k) matching Bonus based on performance Company parties Job Title: Property Manager Job State: Full-Time / 40 hours per week Reports To: Portfolio Manager Location: Federal Way, Auburn, Kent, R…
Skills: Tenant Relations, Rental Inspections, Lease Administration, Maintenance Coordination, Customer Service
Federal Way, Washington, United States · On-site
Overview BREAK GROUND ON A REWARDING CAREER WITH US! The Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American, Woodside , Holt , Hubble , and Chesmar brands. We take great pride in being a member …
Skills: Real Estate Sales, Customer Relationship Management (CRM), Lead Generation, Contract Management, Interpersonal Communication
Federal Way, Washington, United States · Hybrid
$42k–$45k/yr
Benefits: Paid time off 401(k) matching Bonus based on performance Company parties Job Title: Assistant Property Manager Job State: Full-Time / 40 hours per week Department: Leasing Support Group Reports To: Operations M…
Skills: Tenant Relations, Rental Inspections, Lease Administration, Maintenance Coordination, Customer Service
Federal Way, Washington, United States · Hybrid
$30/hr–$41/hr
Do you enjoy working with a great team of people? Do you provide exceptional service even when having to solve issues that may be complex and difficult? Does the phrase “details matter” describe your approach to everythi…
Skills: Medical Claims Processing, Appeals Management, Analytical Problem Solving, Interpersonal Communication, Written Communication
Federal Way, Washington, United States · On-site
$17/hr–$18/hr
Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new…
Skills: Customer Service, Cash Handling, POS Operation, Food Preparation, Communication Skills
Federal Way, Washington, United States · On-site
$20/hr–$22/hr
Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new…
Skills: Staff Training, Customer Service, Cash Handling, Conflict Resolution, Time Management
Federal Way, Washington, United States · Hybrid
$140k–$171k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Management, Business Development, Analytical Skills, Problem-solving, Credit Administration
Federal Way, Washington, United States · Hybrid
$140k–$171k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Relationship Management, Business Development, Analytical Skills, Problem-solving, Credit Administration
Federal Way, Washington, United States · On-site
$20/hr–$25/hr
Overview Greg’s Japanese Automotive provides great services and when you are here, you're part of the family. You'll find our team of industry professionals is second to none, industry wide! As a General Service Technici…
Skills: Oil Changes, Tire Mounting, Wheel Balancing, Tire Rotation, Vehicle Alignments
Federal Way, Washington, United States · On-site
$16/hr–$20/hr
It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targ…
Skills: Consultative Sales, Customer Relationship Management, Retail Sales, Communication Skills, Outbound Calling
Federal Way, Washington, United States · On-site
$19/hr–$22/hr
Day shift only: Office closes at 6pm. Will work between multiple stores in the district. This location is closed on Sundays. Bilingual Spanish preferred. Compensation Starting Pay Range: $19.00-$22.24 Hourly The Store Ma…
Skills: Store Management, Customer Relationship Management, Sales Process, Financial Reporting, Cash Handling
Federal Way, Washington, United States · On-site
$19/hr–$22/hr
Day shift only: Office closes at 6pm. Will work between multiple stores in the district. This location is closed on Sundays. Bilingual Spanish preferred. Compensation Starting Pay Range: $19.00-$22.24 Hourly The Store Ma…
Skills: Store Management, Customer Relationship Management, Sales Process, Financial Reporting, Cash Handling
Federal Way, Washington, United States · On-site
$17/hr–$27/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organization, Attention to detail, Multi-tasking
Federal Way, Washington, United States · On-site
About The Role The Federal Way Per Diem Medical Assistant plays a key support role in delivering high-quality patient care on an as-needed, hourly basis. In this position, you will work closely with providers, nurses, an…
Skills: Phlebotomy, Point-of-Care Testing, Patient Rooming, EMR Documentation, Vital Signs
Federal Way, Washington, United States · On-site
$17/hr–$20/hr
Responsive recruiter Benefits: Free uniforms Opportunity for advancement Training & development Children's Fitness Instructor Life's too short to not work someplace awesome! If you have tons of energy, love kids and are …
Skills: Child Development, Physical Education, Gymnastics, Dance, Customer Service
Federal Way, Washington, United States · On-site
$17/hr–$20/hr
Responsive recruiter Benefits: Free uniforms Opportunity for advancement Training & development Children's Fitness Instructor Life's too short to not work someplace awesome! If you have tons of energy, love kids and are …
Skills: Child Development, Physical Education, Gymnastics, Dance, Customer Service
Federal Way, Washington, United States · On-site
$23/hr–$26/hr
Description ABOUT US: Cornerstone Residential is a comprehensive property management company committed to providing exceptional service while maximizing revenue for our partners. Our mission is to protect and enhance the…
Skills: Property Management, LIHTC Compliance, Leasing, Rent Collection, Financial Reporting
Federal Way, Washington, United States · On-site
$18/hr–$19/hr
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Cash Handling, Customer Service, Point Of Sale (POS), Basic Arithmetic, Computer Literacy
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Provide premier customer service via phone and web chat to resolve client issues and market financial products. Support the opening of new accounts and escalate complex disputes to management while meeting productivity goals.
Requires a High School diploma or GED and at least one year of call center experience with a typing speed of 50 wpm. Preferred candidates have financial services experience and bilingual skills in Spanish.
Support the contact of bank customers and prospects through phone, electronic and chat channels to market an array of financial products and services.
May be required to support other sales channels with opening of new accounts or assist callers with obtaining services through the appropriate banking departments.
Utilize chat library and other tools to communicate with customers in accordance with the bank compliance and other processes.
Provide telephone support for customers requiring assistance with both traditional and electronic banking products. Use effective and professional telephone skills in receiving and responding to all types of customer telephone inquiries, providing information on bank products, policies, procedures and programs.
Maintain a solid understanding of the products and services being offered. Use judgment and reasoning skills to solve customer service problems within designated authority to handle chats or calls at point of contact.
Collect information about service problems or customer complaints and escalates customer disputes to the appropriate manager for resolution if necessary. Complete research and resolves documentation errors or discrepancies.
Forward more complex problems to management, as required.
High School or GED required. Additional experience may be considered in lieu of degree.
Bilingual (Spanish) candidates preferred but not required.
Minimum of 1-year experience as a call center representative with demonstrated communication skills and telephone aptitude.
Preferred experience as a financial services representative in a financial institution, with good knowledge of bank operations, retail banking products, and banking regulations pertaining to financial transactions is highly preferred.
Minimum typing speed of 50 wpm.
Possess excellent collaboration and written/verbal communications skills.
Possess friendly demeanor, can-do attitude, and willingness to help at all times.
Use questioning and listening skills that support effective telephone communication. Identify and use voice skills to enhance telephone presentation.
Effectively cope with angry or upset customers and apply appropriate actions to effectively control a telephone call.
Able to cope with pressure resulting from meeting required service levels and productivity goals.
High level of accuracy and great attention to detail.
Able to comprehend and interpret Bank policies, procedures and regulations.
Knowledge of or ability to learn about retail products and services.
Solid math skills and bookkeeping abilities preferred.
Ability to effectively present information and respond to questions from clients, customers, and the general public.
Ability to introduce products and services that match customers’ needs.
Ability to provide a resolution in a timely manner, balancing risk with service.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.
The noise level in the work environment is usually moderate.
#LI-HJ1
Pay Range: $20.00 - $31.83 hourly
AIP/Bonus: up to 5%
Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:
Medical, prescription, dental, and vision coverage for employees and their eligible family members
Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
Health Savings Account with employer contribution
Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
401(k) and Roth 401(k) with company contribution
529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
Supplemental Health plans, Voluntary Legal and Identity Theft Services
11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)
Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit
California Privacy Policy for Prospective Employees | Mechanics Bank
[1] The benefits listed in this job posting reflect the Bank’s most reasonable and genuinely expected benefits offered for this position.
We've been the West Coast's Community Bank for more than 120 years. We’re your neighbors who live and work in your community. We share your values and aspirations. And as bankers, we endeavor to help you achieve your financial goals through offerings including personal banking, business banking, trust and estate services, private banking and wealth management services. It’s a commitment we’ve taken seriously since 1905, when railroad workers, ship builders and immigrants from around the world placed their trust in us. They believed in us, instilling a sense of personal accountability and responsibility that remain part of our culture today. Every client has a story and dreams. So do our communities, which grow and prosper through the people who contribute and the businesses that produce. Passionate about giving back, we stand with our communities, giving our time and financial resources to achieve lasting improvements. Today with 166 branches spanning from San Diego to Seattle, we serve the West Coast. We are passionate about providing for our clients’ banking and lending needs and giving back to our communities. NMLS 442116.
Offices: 1111 Civic Drive, Walnut Creek, CA 94596, US · 18400 Von Karman Avenue, Suite 1100, Irvine, CA 92612, US · 915 Highland Park Drive, Suite 450, Roseville, California 95678, US
There are currently 221 open customer service & support positions in Federal Way, WA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., Starbucks, Mechanics Bank, The TJX Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 13 of the 221 open customer service & support positions offer remote or hybrid work (1 remote, 12 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
