Customer Service & Support Jobs in Espoo, Finland (Now Hiring) — 63 open — Page 4

Your mission

Are you an experienced Project Manager who thrives in a fast-paced, customer-facing IT environment? In this role, you will take full ownership of customer projects, especially within the German market and ensuring successful delivery and high customer satisfaction.

Your key responsibilities would be:

• Own and drive end-to-end project delivery
• Lead and coordinate project teams and consultants
• Facilitate regular status meetings, steering committees, and reporting
• Ensure projects run smoothly andachieveagreedobjectives
• Manage risks, changes and complex stakeholder situations
• Build and maintain strong, long-term customer relationships
• Oversee budget tracking and invoicing
• Contribute to improving ways of working and agile practices

Your profile

Must-haves:

• Several years (approx. 5+ years) of experience in IT project management
• Proven experience working in a SaaS environment
• Strong ability to manage projects independently with high ownership
• Excellent leadership, communication, and stakeholder management skills
• Fluent German and English (mandatory), Finnish and Swedish is a bonus
• Experience working with common PM frameworks (e.g.IPMA, PMP, PRINCE2 or similar)

Nice to have:

• Experience in Service Management or Identity Management environments
• Familiarity with agile ways of working and process improvement

What makes you successful

• You take full ownership and work autonomously while collaborating while collaborating effectively
• You remain calm and solution-oriented in complex or challenging situations
• You balance customer expectations, delivery quality, and business goals
• You are motivated to improve processes and ways of working

Why us?

At Matrix42, you'll join cross-functional product squads that tackle complex challenges for our customers and businesses — building solutions that make a real difference in how organizations manage their digital workspaces.

We actively invest in engineering productivity by embracing agentic AI tools as a core part of our development workflow. Our engineers are encouraged to use agents like GitHub Copilot and Claude Code daily — not as an experiment, but as an established practice that accelerates delivery, improves code quality, and frees up time for creative problem-solving.

If you are passionate about writing well-crafted software, growing your expertise in a team that values both technical excellence and knowledge sharing, and working at the intersection of modern engineering practices, this is an exciting opportunity for professional growth and impact.

Our Benefits

We could tell you about the free breakfast, great coffee, 30 vacation days, and flexible hours. Or that hybrid and remote work are part of the deal. But honestly? That’s just standard.

Here’s what makes working with us extra special:

• Work from (almost) anywhere – Take your job with you on a workation and get inspired bynew places.
• Time for growth – A career framework to support your professional and personal growth with up to 6 extra days off per year for your development.
• Social Day – One paid day per year to give back to your community or support a cause you care about.
• Health Care Plan – Comprehensive, occupational
• Lunch,Sportand Culture benefit
• Leisure time insurance
• Free use of the gym and sauna at our office in Säteri, Espoo
• Dog Friendly Office - Bring your furry coworker along. Just make sure theydon'tsteal anyone’s lunch.
  
  

Hybrid work is a natural part of how we operate, but we also believe in the power of coming together. That’s why we regularly connect at the office - whenever it makes sense.

And that’s just the beginning. Ask us what else is waiting for you according to your location.

Your contact person

Send us your application IN ENGLISH, including your salary requirements and earliest possible starting date, directly through our online portal via the "APPLY NOW" button. If you have any questions, please do not hesitate to contact Annika Niemi.

About us

We are the European choice in intelligent service management – built on trust, powered by people!

At Matrix42, we empower organizations to digitalize and automate their everyday work. With our platform, customers manage IT and business processes, assets, endpoints, and identities seamlessly—driving productivity, agility, security, and a better employee experience. Through integrated solutions and automation, we enable modern digital workplaces and true self-service.
Join a diverse team of over 600 professionals across Europe who are shaping the future of service management every day.
Our culture is built on a strong, value-based performance mindset—because success is not just about what we achieve, but how we achieve it. Guided by our four core values, we bring our vision to life every day:

• We love customers – we put customer success at the heart of everything we do
• Make it happen – we take ownership, act with speed, and turn ideas into impact
• Better every day – we continuously learn, improve, and push boundaries
• With respect – we collaborate with trust, openness, and appreciation for each other

Together, these values define our high-performance culture—one that is customer-centric, growth-minded, and built on collaboration. We support your personal and professional development through clear goals, continuous feedback, and opportunities to grow, helping you reach your full potential.

We are committed to building an inclusive and diverse workplace where everyone feels valued and empowered. We welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.