Customer Service & Support Jobs in Helsinki, Finland (Now Hiring) — 1,847 open

Thank you for your interest in this opportunity! Your application will only be considered complete after finishing a digital assessment. At the end of your application, and if you meet the required criteria for the role, you will receive a link via your registered email to access it. This step is mandatory, as our recruitment process is based on competency assessment.

We are a company of everyone and for everyone. At MC, we put people at the center: customers, employees, and the community. We create value together, innovate at every step, and lead with closeness, recognizing each person’s unique qualities. Different stories and ideas unite us under the same purpose: to grow and become the best version of ourselves. Because everything we are, we achieve together.

So, join us!

We are looking for a OPTICS SALES ASSOCIATE  for our Wells team in GAIA SHOPPING and we believe we will be #betterwithyou.

At Wells, we believe that everyone deserves to feel good because we know that it is in the authenticity of being yourself that you find everything that suits you! In our team, everyone has a special place; we value uniqueness, innovate at every step, and lead closely. Everything we are, we achieve together. And there is nothing more inspiring than that.

Bring with you…
•    High school diploma (12th grade): This is the minimum educational requirement we value, ensuring that you have the necessary foundation to develop your skills.
•   Customer service focus: It is important that you can identify opportunities and offer the best solutions to our customers. If you find it easy to interact with the public and are goal-oriented, this trait is essential.
•    Effective communication skills: You will be the direct point of contact with our customers, so the ability to communicate clearly, empathetically, and effectively is essential. It is important that you can listen to customers’ needs and explain the best options in a simple and understandable way.
•   Organization and attention to detail: In a work environment where product management and customer service are fundamental, organization is a key skill. You will be responsible for managing your time and tasks efficiently to ensure that customers always have a positive shopping experience.
•    Willingness to work in a team: Collaboration with your team is essential for the smooth operation of any store. If you have a positive attitude and enjoy working together, you will appreciate our work environment.
•   Availability for varied schedules: Working in retail requires flexibility. We value availability to work different hours, including weekends, to ensure we are always ready to serve our customers.
•   Willingness to travel geographically: In some cases, support for other stores in the region or special events may be important, so the willingness to travel is a significant advantage.
•    Driver's license: Although not an essential requirement, having a driver's license can facilitate your travel.

What you will find…
•    Collaborative work environment: We promote a culture of cooperation and mutual support. We know that a collaborative environment is essential for the personal and professional development of each individual. In our team, dialogue and the exchange of ideas are always welcome, allowing everyone to contribute their experiences and knowledge.
•    A dynamic team: You will have the opportunity to work with a young, energetic, and motivated team. We value diversity and innovation, and we encourage the sharing of ideas that can make our service even better. Here, every day is different, and our dynamic team is always ready for new challenges and learning experiences.
•    Career advancement and internal mobility opportunities: We believe in the potential of everyone and value internal growth. If you have ambition and a desire to learn, you will find many opportunities to evolve within the company; your professional advancement is a priority for us.
•    Cohesive company and reference in the retail sector: We pride ourselves on being a reference in the retail sector, and as part of our team, you will contribute to maintaining and elevating this standard of excellence. Working in a prestigious company offers you not only security and stability but also the opportunity to belong to something greater, where every contribution is valued.

What we have for you…
•    Meal allowance in cash or on a card (the option that is most advantageous for you).
•    Telecommunications plan with voice, data, and equipment for permanent employees.
•    Internal mobility programs for talent promotion. •    Health and life insurance (for permanent employees) with the possibility of extending health insurance to family members under favorable conditions.
•    Onboarding plan and initial training, continuous training platform, and financial literacy program.
•    School awards and merit scholarships for employees' children (regular education and inclusive education), as well as vacation programs during school breaks.
•    Birth kit for the incoming baby.
•    Flu vaccine including its administration (voluntary participation).
•    "We Are Sonae" program, providing psychosocial, financial, and legal support to employees.
•    Mental health promotion programs and nutrition consultations.
•    Discount program and partnerships with over 300 reference brands.
•    Competitive salary.

If this is the opportunity you are looking for, send us your application and come be part of our team!

#BETTERTOGETHER #BETTERWITHYOU

MC Sonae's D&I Commitment:
We work to create a work environment based on the richness of profiles and focused on uniqueness, ensuring that everyone feels respected, valued for their skills, and confident in the organization