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Customer Service & Support Jobs in Espoo, Finland (Now Hiring) — 19 open

Matrix42 logoMatrix42

Project Manager

Espoo, Uusimaa, Finland · Hybrid

Senior

Your mission Are you an experienced Project Manager who thrives in a fast-paced, customer-facing IT environment? In this role, you will take full ownership of customer projects, especially within the German market and en…

Skills: IT Project Management, SaaS, Stakeholder Management, Leadership, German Fluency

Grupo de Seguros El Corte Inglés logoGrupo de Seguros El Corte Inglés

Personal de venta Campaña de verano / CC Sfera Artea Bilbao

Espoo, Uusimaa, Finland · On-site

Entry level

¿Buscas desarrollar tu talento y un lugar dónde tu esfuerzo sea reconocido? Te ofrecemos un entorno dinámico, cercano y de futuro. Aquí, cada día es una nueva oportunidad para aprender, crecer y brillar. Imagina formar p…

Skills: Customer Service, Sales Advice, Inventory Management, Merchandising, Teamwork

ICEYE logoICEYE

DevOps Engineer

Espoo, Uusimaa, Finland · Hybrid

Senior$1.1B raised

Role highlights: DevOps Engineer Location: Espoo, Finland Department: Missions Reports to: Director of Delivery and Support Employment type: Permanent Workplace model: Hybrid Employment is subject to applicable security …

Skills: Kubernetes, DevOps, Software Deployment, Configuration Management, vSphere

Essity logoEssity

Office Service Representative

Espoo, Uusimaa, Finland · On-site

Entry level$1.7B raised

Haluatko roolin, jossa olet keskeinen osa sujuvaa arkea ja pääset vaikuttamaan koko organisaation toimivuuteen? Etsimme energistä ja palveluhenkistä Office Service Representativea (toimistoassistentti / näytevarastonhoit…

Skills: Organizing, Warehouse Operations, Independent Work, Stakeholder Management, Finnish Language

IFF logoIFF

Myyntineuvottelijoita

Espoo, Uusimaa, Finland · Hybrid

Entry level

Entä jos olisit unelmien toteuttaja? Oletko ajatellut, että ilman vakuutuksia haave uudesta kodista voisi jäädä vain ajatukseksi? Tai että ilman vakuutuksia aktiivinen harrastaminen tai uuden matkakohteen tutkiminen vois…

Skills: Proactive Sales, Customer Experience, Phone Sales, Finnish Language, English Language

Pihlajalinna logoPihlajalinna

Asiakaspalvelija, Forever Espoo

Espoo, Uusimaa, Finland · On-site

Entry level

Hei asiakaspalvelun tähti tai tuleva sellainen! Voisiko sinua kiinnostaa työskentely asiakaspalvelutehtävissä liikuntakeskuksissamme Forever Espoon Leppävaarassa, Espoon Keskuksessa tai Espoon Omenassa? Monipuolinen liik…

Skills: Customer Service, Sales, Communication Skills, IT Skills, Organizational Skills

Aito Talotekniikka logoAito Talotekniikka

Liikkuva asiakashankkija

Espoo, Uusimaa, Finland · On-site

$1k–$4k/mo

Entry level

Oletko positiivinen ja myyntihenkinen persoona, joka saa energiaa uusien ihmisten kohtaamisesta? Menetkö vaikka läpi harmaan kiven saavuttaaksesi yhdessä asetetut tavoitteet? Haemme kuvaukseen sopivia asiakashankkijoita …

Skills: Sales, Customer Acquisition, Communication, Lead Generation, Persistence

Reila Palvelut Oy logoReila Palvelut Oy

Ylivartija Sellon Prismaan

Espoo, Uusimaa, Finland · On-site

$2k–$2k/mo

Mid level

Reila Palvelut Oy on rahahuoltoalan ja turvallisuuspalveluiden edelläkävijä Suomessa. Olemme SOK:n tytäryhtiö ja huolehdimme S-ryhmän myymälöiden turvallisuudesta ja rahahuollosta. Työpaikan kuvaus Haemme nyt asiakaspalv…

Skills: Security Guarding, Leadership, Customer Service, Organizing Skills, Situational Awareness

SAP logoSAP

Principal Enterprise Architect

Espoo, Uusimaa, Finland · Hybrid

Senior+$5.4B raised

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…

Skills: Enterprise Architecture, Digital Transformation, SAP S/4HANA, SAP BTP, Clean Core Framework

Mercier Consultancy logoMercier Consultancy

Finnish Speaking Customer Support Position (Remote) | Work and Live in Greece

Espoo, Uusimaa, Finland · Remote OK

Entry level

Are you someone who speaks Finnish and is ready to work from the beautiful country of Greece? At Mercier Consultancy, we are looking for a serious and driven Finnish Speaking Customer Representative for our client who's …

Skills: Finnish Fluency, English Proficiency, Customer Service, Communication Skills, Interpersonal Skills

SAP logoSAP

Quality Director - Customer Office Nordics

Espoo, Uusimaa, Finland · Hybrid

Senior+$5.4B raised

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…

Skills: Escalation Management, Risk Management, Stakeholder Management, Executive Communication, Quality Governance

Aurilo logoAurilo

IT-asiantuntija käyttäjätukeen

Espoo, Uusimaa, Finland · Hybrid

$3k–$3k/mo

Mid level

Etsimme tiimiimme asiakaslähtöistä ja yhteistyökykyistä IT-asiantuntijaa käyttäjätukitiimiimme Riihimäelle. Tietokeskus ja Enfo ovat nyt yhdessä Aurilo! Olemme Suomen osaavin IT-palvelutalo, joka auttaa asiakkaitamme men…

Skills: IT Support, Customer Service, Hardware Installation, MS Office 365, Windows 10

Aalto University Department of Computer Science logoAalto University Department of Computer Science

Koordinaattori

Espoo, Uusimaa, Finland · Hybrid

$3k–$4k/mo

Mid level

Aalto-yliopisto on rohkeiden ajattelijoiden yhteisö, jossa tiede ja taide kohtaavat tekniikan ja talouden. Tunnistamme ja ratkaisemme yhteiskunnan suuria haasteita ja rakennamme innovatiivista tulevaisuutta. Yliopistossa…

Skills: Student Counseling, Academic Administration, English Proficiency, Finnish Proficiency, Digital Literacy

CXG logoCXG

Freelance Luxury Brand Evaluator | Helsinki Metropolitan Area, FI

Espoo, Uusimaa, Finland · Hybrid

Entry level

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will ste…

Skills: Customer Experience Evaluation, Observation, Feedback Reporting, Attention To Detail, Time Management

Greenstep logoGreenstep

Sales Support Specialist, Espoo

Espoo, Uusimaa, Finland · On-site

Entry level

Kaipaatko uusia tuulia myynnin tukemisen parissa? Greenstepin tasaisen kasvun vahvistamiseksi etsimme nyt Sales Support Specialistia työskentelemään myyntiorganisaatiomme tukena monipuolisissa tehtävissä osana globaalia …

Skills: Sales Support, Lead Generation, Proposal Preparation, English Proficiency, Finnish Proficiency

Visual Components logoVisual Components

Application Engineer

Espoo, Uusimaa, Finland · Hybrid

Entry level

Get to know Visual Components At Visual Components, we build world-class 3D simulation software for manufacturers. Our solution is used for designing the factories of the future today. With our software, the users design…

Skills: Python, 3D Modeling, Industrial Automation, PLC, Industrial Networks

Under Armour logoUnder Armour

Store Supervisor, FT

Espoo, Uusimaa, Finland · On-site

$19/hr–$23/hr

Mid level$567M raised

Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - ser…

Skills: Retail Management, Coaching, Sales Analysis, Merchandising, Loss Prevention

Palmia Oy logoPalmia Oy

Aulavartijoita Aalto-yliopiston kampusalueelle, Espoo

Espoo, Uusimaa, Finland · On-site

Mid level

Etsimme aulavartijoita monipuolisiin tehtäviin Aalto-yliopiston kampusalueelle Espooseen. Tehtävässä pääset vastaamaan kohteen arjen turvallisuudesta yhdessä ammattitaitoisten kollegoiden kanssa. Työtehtävät Aulavartijan…

Skills: Customer Service, Security Guarding, Access Control, Key Management, Finnish Language

TARGET Headhunting Group logoTARGET Headhunting Group

HUOLTOINSINÖÖRI, Holger Hartmann Oy (Vantaa)

Espoo, Uusimaa, Finland · Hybrid

Mid level

Holger Hartmann Oy on osa Skandinavian laajuista Ege Group -konsernia, johon kuuluu yhteensä 14 tytäryhtiötä Norjassa, Ruotsissa, Tanskassa ja Suomessa. Yritys on erikoistunut teollisuuden analyysilaitteisiin sekä turvat…

Skills: Maintenance Engineering, Electronics, Automation, Problem Solving, Customer Service

Matrix42 logo

Project Manager

Matrix42

Espoo, Uusimaa, Finland • Hybrid

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Senior

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  • Full-time
  • professional certificate
  • Free Breakfast, Great Coffee, 30 Vacation Days, Flexible Hours, Hybrid and Remote Work, Workation
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Take full ownership of end-to-end IT project delivery and coordinate project teams to ensure high customer satisfaction. Manage risks, budgets, and stakeholder relationships while improving agile ways of working.

Requirements

Requires over 5 years of IT project management experience in a SaaS environment with fluency in German and English. Proficiency in PM frameworks like PMP, PRINCE2, or IPMA is mandatory.

Full job description

Your mission

Are you an experienced Project Manager who thrives in a fast-paced, customer-facing IT environment? In this role, you will take full ownership of customer projects, especially within the German market and ensuring successful delivery and high customer satisfaction.

Your key responsibilities would be:
  • Own and drive end-to-end project delivery
  • Lead and coordinate project teams and consultants
  • Facilitate regular status meetings, steering committees, and reporting
  • Ensure projects run smoothly andachieveagreedobjectives
  • Manage risks, changes and complex stakeholder situations
  • Build and maintain strong, long-term customer relationships
  • Oversee budget tracking and invoicing
  • Contribute to improving ways of working and agile practices

Your profile

Must-haves:
  • Several years (approx. 5+ years) of experience in IT project management
  • Proven experience working in a SaaS environment
  • Strong ability to manage projects independently with high ownership
  • Excellent leadership, communication, and stakeholder management skills
  • Fluent German and English (mandatory), Finnish and Swedish is a bonus
  • Experience working with common PM frameworks (e.g.IPMA, PMP, PRINCE2 or similar)
Nice to have:
  • Experience in Service Management or Identity Management environments
  • Familiarity with agile ways of working and process improvement

What makes you successful
  • You take full ownership and work autonomously while collaborating while collaborating effectively
  • You remain calm and solution-oriented in complex or challenging situations
  • You balance customer expectations, delivery quality, and business goals
  • You are motivated to improve processes and ways of working

Why us?

At Matrix42, you'll join cross-functional product squads that tackle complex challenges for our customers and businesses — building solutions that make a real difference in how organizations manage their digital workspaces.

We actively invest in engineering productivity by embracing agentic AI tools as a core part of our development workflow. Our engineers are encouraged to use agents like GitHub Copilot and Claude Code daily — not as an experiment, but as an established practice that accelerates delivery, improves code quality, and frees up time for creative problem-solving.

If you are passionate about writing well-crafted software, growing your expertise in a team that values both technical excellence and knowledge sharing, and working at the intersection of modern engineering practices, this is an exciting opportunity for professional growth and impact.

Our Benefits

We could tell you about the free breakfast, great coffee, 30 vacation days, and flexible hours. Or that hybrid and remote work are part of the deal. But honestly? That’s just standard.

Here’s what makes working with us extra special:
  • Work from (almost) anywhere – Take your job with you on a workation and get inspired bynew places.
  • Time for growth – A career framework to support your professional and personal growth with up to 6 extra days off per year for your development.
  • Social Day – One paid day per year to give back to your community or support a cause you care about.
  • Health Care Plan – Comprehensive, occupational
  • Lunch,Sportand Culture benefit
  • Leisure time insurance
  • Free use of the gym and sauna at our office in Säteri, Espoo
  • Dog Friendly Office - Bring your furry coworker along. Just make sure theydon'tsteal anyone’s lunch.

Hybrid work is a natural part of how we operate, but we also believe in the power of coming together. That’s why we regularly connect at the office - whenever it makes sense.

And that’s just the beginning. Ask us what else is waiting for you according to your location.

Your contact person


Send us your application IN ENGLISH, including your salary requirements and earliest possible starting date, directly through our online portal via the "APPLY NOW" button. If you have any questions, please do not hesitate to contact Annika Niemi.

About us

We are the European choice in intelligent service management – built on trust, powered by people!

At Matrix42, we empower organizations to digitalize and automate their everyday work. With our platform, customers manage IT and business processes, assets, endpoints, and identities seamlessly—driving productivity, agility, security, and a better employee experience. Through integrated solutions and automation, we enable modern digital workplaces and true self-service.
Join a diverse team of over 600 professionals across Europe who are shaping the future of service management every day.
Our culture is built on a strong, value-based performance mindset—because success is not just about what we achieve, but how we achieve it. Guided by our four core values, we bring our vision to life every day:
  • We love customers – we put customer success at the heart of everything we do
  • Make it happen – we take ownership, act with speed, and turn ideas into impact
  • Better every day – we continuously learn, improve, and push boundaries
  • With respect – we collaborate with trust, openness, and appreciation for each other
Together, these values define our high-performance culture—one that is customer-centric, growth-minded, and built on collaboration. We support your personal and professional development through clear goals, continuous feedback, and opportunities to grow, helping you reach your full potential.

We are committed to building an inclusive and diverse workplace where everyone feels valued and empowered. We welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.

Related keywords

SaaSIPMAPMPPRINCE2Service ManagementIdentity ManagementAgileProject ManagementStakeholder ManagementDigital WorkspaceITSMGitHub CopilotClaude CodeProfessional Services

About Matrix42

LinkedInVisit site

We digitalize and automate your work.

Industry
Software Development
Company size
501-1,000 employees
Founded
1992
Headquarters
Frankfurt, Hessen
LinkedIn followers
29,781

Matrix42 is the leading European provider of IT and enterprise service management software. We are driving the advancement of AI-powered service management. We have offices in Finland, Germany, Poland, Spain and Sweden. Our solutions optimize your business - even in areas you never thought possible.

Offices: Elbinger Str. 7, Frankfurt, Hessen 60487, DE · Building Afi Lakeview, 301 - 311 Barbu Vacarescu Street,, 2nd Floor, 2nd District, Bucharest, 020335 , RO · Handelskai 92, Rivergate, 1200 Wien, Wien, AT · Paseo de la Castellana, 135, Madrid, Community of Madrid 28046, ES · 20, Rue Brunel, Paris, Île-de-France 75017, FR

Workspace ManagementUnified Endpoint ManagementUEMSoftware DistributionSUEMMobile Device ManagementMDMEnterprise Mobility ManagementEMMEndpoint Protection
View all jobs at Matrix42

Frequently asked questions

How many Customer Service & Support jobs are open in Espoo, Finland right now?

There are currently 19 open customer service & support positions in Espoo, Finland listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Espoo, Finland?

Companies currently hiring include SAP, Aalto University Department of Computer Science, Aito Talotekniikka, Aurilo, CXG, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Espoo, Finland?

Yes — 11 of the 19 open customer service & support positions offer remote or hybrid work (1 remote, 10 hybrid).

How do I apply for Customer Service & Support jobs in Espoo, Finland?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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Other jobs in Espoo, Finland

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