Edison, New Jersey, United States · On-site
$19/hr–$20/hr
Description The Customer Service Manager plays a key role in helping to ensure consistency and efficiency across all company operations by overseeing the customer service department and supporting inside operational func…
Skills: Team Leadership, Customer Service Management, Process Management, Problem Solving, Data Analysis
Edison, New Jersey, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Inventory Management, Order Fulfillment, Customer Service, Stockroom Organization, Curbside Delivery
Edison, New Jersey, United States · On-site
$15/hr–$19/hr
Position Summary The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and …
Skills: Tire Mounting, Tire Balancing, Oil Changes, Vehicle Inspections, Brake Repair
Edison, New Jersey, United States · On-site
Logistics Supervisor Reports to: Service Delivery Operations Manager Preface: CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate…
Skills: Logistics Management, Warehouse Operations, Material Management, Team Leadership, MS Excel
Edison, New Jersey, United States · On-site
$23/hr–$24/hr
Job Description In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part …
Skills: Makeup Application, Skincare Analysis, Customer Service, Sales, Digital Selling
Edison, New Jersey, United States · On-site
Shift/Schedule: 36 to 40 hours weeklyShift schedule is 4 to 5 days per week, including at least 1 weekend day each weekShifts are scheduled in advance as often as possible across the Depot Team, and will include weekends…
Skills: Delivery Driving, Technical Installation, Troubleshooting, Customer Service, Inventory Management
Edison, New Jersey, United States · On-site
$16/hr–$25/hr
Join the future of dentistry, led by dentists At Dental365, we're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world o…
Skills: Dental Assisting, Digital Radiography, Intra-oral Scanning, Infection Control, Sterilization
Edison, New Jersey, United States · On-site
$16/hr–$20/hr
Retail Sales Associate – Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help peo…
Skills: Customer Service, Retail Sales, Cash Handling, Visual Merchandising, Consultative Selling
Edison, New Jersey, United States · On-site
The Associate is responsible for completing in-store food and non-food demonstrations. Acquires and maintains knowledge of products represented. Serves, demonstrates, intercepts consumers and sells products in a professi…
Skills: Product Demonstration, Sales, Consumer Engagement, Equipment Management, Food Safety
Edison, New Jersey, United States · On-site
Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection a…
Skills: Patient Scheduling, Insurance Verification, EMR/EHR Proficiency, Customer Service, Medical Billing
Edison, New Jersey, United States · On-site
$17/hr–$24/hr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Venipuncture, Capillary Techniques, Specimen Collection, Data Entry, Customer Service
Edison, New Jersey, United States · On-site
About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same ma…
Skills: Patient Check-in/Checkout, EMR Systems, Insurance Verification, HIPAA Compliance, Patient Scheduling
Edison, New Jersey, United States · On-site
Location This position is located at 100 Menlo Park, Edison, New Jersey, 08837 United States Role Summary Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, pers…
Skills: Customer Engagement, Visual Merchandising, Retail Sales, Trend Awareness, Interpersonal Communication
Edison, New Jersey, United States · On-site
Easton Coach Company LLC Responsibility Profile: Answer phones and direct calls accordingly. Compile data, reports, and figures for review. Ensure communication is routed to the appropriate parties. Greet all visitors, e…
Skills: Phone Etiquette, Data Compilation, Reporting, Professional Communication, Research
Edison, New Jersey, United States · On-site
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Client Prospecting, Client Relationship Building, Credit Risk Analysis, Customer Engagement, Financial Analysis
Edison, New Jersey, United States · On-site
$16/hr–$26/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Team Leadership, Customer Service, Client Development, Sales Analysis, Merchandising
Edison, New Jersey, United States · On-site
$18/hr–$20/hr
Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, res…
Skills: Pheresis Process, Donor Care, Medical Equipment Operation, Data Recording, Patient Monitoring
Edison, New Jersey, United States · On-site
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make…
Skills: Order Management, Data Entry, Freight Tracking, Import/Export Documentation, Client Billing
Edison, New Jersey, United States · On-site
ALDI is looking for enthusiastic part-time cashiers and stockers. As a cashier, you’ll provide friendly, efficient checkout service, while as a stocker, you’ll help keep shelves stocked and organized to ensur…
Skills: Customer Service, POS System Operation, Inventory Management, Merchandising, Cash Handling
Edison, New Jersey, United States · On-site
Overview At MasTec Advanced Technologies, your smile and technical expertise is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes…
Skills: Satellite Installation, Troubleshooting, Customer Service, Smart Home Automation, Home Security Installation
Eastern Metal Framing - Galaxy
Edison, New Jersey, United States • On-site
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Oversee the customer service department to ensure operational efficiency and high-quality service delivery. Manage a team of representatives, coordinate with production and sales, and handle customer escalations to senior management.
Requires an Associate or Bachelor's degree and at least 10 years of experience in the hollow metal sales business. Must be proficient in MS Office and possess strong leadership, communication, and organizational skills.
Description
The Customer Service Manager plays a key role in helping to ensure consistency and efficiency across all company operations by overseeing the customer service department and supporting inside operational functions. This role works to remove barriers and improve quality of service to our customers through improving department and supporting improved company efficiencies through prompt and professional communications, problem solving skills, process management, and by fostering collaborative working relationships throughout the business.
· Teaching and supervising customer service representatives to ensure best in class service to customers.
· Support outside sales in growing the business by being the voice of the company to our customers.
· Working closely with production to ensure on time and accurate deliveries.
· Manage sales log to ensure all new orders and required information are inputted into the log in a timely matter.
· Manage the data collection and entry of Quality-of-Service metrics.
· Oversee a team of Customer Service Reps to ensure consistency and adherence to company policies and procedures.
· Make recommendations to the Sales Managers to improve or update customer experiences.
· Work with Operational Team to ensure achievement of company service objectives.
· Collect and disseminate customer questions and issue escalations to senior management, ensuring all customer concerns are promptly received and responded to.
· Manage processes including order entry, order validation, and customer communications.
· Maintain relationships with vendors as assigned.
· Serves as a key point-of-contact for field operations teammates, providing support via email, Teams, and phone communication channels.
Requirements
· Associate or Bachelor’s degree or equivalent experience.
· At least 10 years of experience in hollow metal sales business.
· Excellent oral and written communication skills with an ability to communicate clearly and concisely with all levels of the organization.
· Demonstrates a strong sense of initiative and responsiveness.
· Skilled in leading, engaging, managing, coaching, and developing a team.
· Able to organize work, engage in a variety of tasks simultaneously and meet established deadlines and deal with numerous interruptions in a fast-paced environment.
· Able to take ownership, think critically, and perform duties with minimal supervision.
· Computer skills; MS Office (Word, Excel, PowerPoint), Outlook, OneDrive, Teams
· Able to analyze data, budgets, expense control and provide thoughtful conclusions and recommendations.
· Able to plan and manage projects and events, staying within budget limits and meeting deadlines.
· Demonstrated experience working well with individuals at all levels in an organization, including senior management.
· Outstanding service orientation; sense of urgency; high level of personal integrity, discretion, and confidentiality
· Able to work well under pressure and flexible in adapting and responding to change.
There are currently 233 open customer service & support positions in Edison, NJ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Macy's, Domino's, CVS Health, Hackensack Meridian Health, EcoShield Pest Solutions, among others. Browse the listings above to see every active employer.
Yes — 6 of the 233 open customer service & support positions offer remote or hybrid work (1 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
