Customer Service & Support Jobs in Easton, PA (Now Hiring) — 196 open — Page 10

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

This role is responsible for overseeing the daily operation, maintenance, and reliability of facility systems at the site. The Facilities Mechanic ensures all mechanical, electrical, plumbing, and supporting infrastructure operate safely and efficiently through preventative and corrective maintenance. This position plays a critical role in maintaining uptime, supporting client operations, coordinating vendors, and delivering a high level of customer service while aligning JLL’s commitment to operational excellence and client satisfaction.

What your day-to-day will look like

• Oversee daily operation and perform repairs, installations, and preventative maintenance on Mechanical, Electrical, and Plumbing (MEP) systems

• Inspect, maintain, and repair drainage systems, including clearing blockages and servicing restroom fixtures

• Monitor and maintain compressed air systems, respond to alarms or failures, and schedule preventative maintenance

• Oversee dock and loading equipment systems, respond to malfunctions, and coordinate vendor support as needed

• Review equipment logs and CMMS work orders to ensure systems are operating properly and issues are reported promptly

• Prioritize and manage preventative, corrective, and emergency work orders across daily, weekly, monthly, quarterly, and annual schedules

• Coordinate with the client to schedule equipment downtime to minimize impact on operations and end users

Required Qualifications

• High School Diploma or GED, or comparable work experience.

• Minimum 1 year of experience on facilities technician and maintenance

• Proven experience performing preventative and corrective maintenance on facility systems, including MEP infrastructure

• Strong ability to diagnose system malfunctions, identify root causes, and implement corrective actions

• Hands-on experience using tools and equipment required for facility maintenance and repairs

• Proficiency with smartphones and basic computer applications

• Ability to respond to emergency service calls and participate in an on-call rotation with a required on-site response time

• Strong verbal and written communication skills with a customer-service-focused approach

• Ability to work independently as well as collaboratively in a team environment

Preferred Qualifications

• Experience using Corrigo or similar CMMS platforms

• Working knowledge of dock equipment, compressed air systems, and industrial facility operations

• Prior experience coordinating third-party vendors and contractors

• Basic electrical, plumbing, or mechanical certifications or trade training

• Experience in a commercial, industrial, or manufacturing facility environment

• Familiarity with reviewing operational logs and compliance documentation

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Alburtis, PA, Allentown, PA, Bethlehem, PA, Easton, PA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.