Customer Service & Support Jobs in Dubai, United Arab Emirates (Now Hiring) — 1,281 open — Page 36

Fairmont Hotels & Resorts 

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. 

About Fairmont Hotel Dubai

A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

The Housekeeping Attendant’s primary responsibility is to provide our Guest with a clean, comfortable, and properly maintained room. The Housekeeping Attendant creates memorable Guest experiences by observing guest preferences in the room. Housekeeping Attendant works closely with other colleagues and departments to ensure that the guest receives an exceptional product and service. A fantastic entry-level opportunity in a company where you can truly develop your hospitality career!

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

• Ambassador of Fairmont Dubai by providing memorable Guest experiences.
• Responsible for the daily section assignment in cleaning Guest rooms and public areas to hotel standard.
• Monitor daily operating supplies of their floor pantry, including chemicals, linens, amenities and Guest room stationary items.
• Report for duty punctually; wearing the correct uniform as stated in the Uniform and Grooming Policy of the Hotel.
• Responsible for personal appearance and hygiene is to hotel standard.
• Attend daily briefing in Housekeeping office conducted by the Department Leaders.
• Ensure key control procedures and adheres to Hotel’s policies with regards to security.
• Report observations, requests & inquiries, and Guest concerns to Floor Supervisor or Office Coordinator.
• Performs other additional duties and special projects at the direction of Housekeeping Leaders.
• Follow Occupational Health & Safety regulations.
• Ensure adherence to Fairmont’s Code of Ethics.

• Must possess outstanding Guest service skills, professional presentation and sophisticated verbal and written communication skills.
• Must be Guest-oriented, have a vibrant personality, possess strong initiative with observational skills & attention to details.
• Proficient in English language (verbal and written) with a second or third language as an asset.
• Must be able to handle a multitude of tasks in an intense, ever changing environment.
• Must be flexible in terms of working hours, and able to work with little or no supervision.
• Must be a strong team player with departmental cooperation 

What is in it for You:

• Company-Sponsored Medical Insurance
• Delicious meal breaks on duty
• Staff Uniforms Provided
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Join our team and enjoy a range of exclusive colleague perks, including discounted rates in Accor worldwide for you and your family, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values 

Respect: 
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.  

Excellence: 
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​ 

Belonging: 
We celebrate our differences. We support each other and we always stand together.​ 

Empowerment: 
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​ 

Integrity: 
We build trust through mutual respect and being authentic.​ 

Our Commitment to Diversity & Inclusion:

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. 

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS