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Full-time
high school, associate degree
Medical insurance, Dental insurance, Vision insurance, Paid time off, 401(k) retirement plan, Employee Stock Ownership Plan (ESOP)
Posted 3d ago
~40 hrs/week
Responsibilities
The Computer Operator is responsible for monitoring high-performance computing systems, data center infrastructure, and environmental controls during the third shift. They act as the first line of defense for system alerts, perform initial troubleshooting, and provide Tier 1 help desk support.
Requirements
Candidates must have a high school diploma or equivalent and the ability to obtain a U.S. Secret security clearance. A basic understanding of computer hardware, software, and networking is required, with preference given to those with an associate degree or relevant IT certifications.
Full job description
nLogic is seeking a Computer Operator to support third shift (2330 - 0730 ET) operations in the Dayton area. In this entry-level role, you will be the primary eyes and ears of the facility, ensuring the continuous, optimal performance of high-performance computing (HPC) systems, enterprise storage arrays, and critical facility infrastructure.
Responsibilities
System & Queue Monitoring: Continuously monitor the health, availability, and utilization of HPC clusters using system dashboards and workload management software (such as Slurm).
Facility Oversight: Monitor critical data center environmental controls, including chilled water-cooling systems, power distribution units, and UPS/generator backup status. Promptly log and respond to environmental alarms. Perform physical monitoring and inspection of computing facility and utilize automated scripts to monitor HPC and infrastructure system status and performance.
Problem Response & Escalation: Act as the first line of defense for hardware faults, network disruptions, and automated system alerts. Respond to alarms or system alerts, perform initial troubleshooting, and follow established procedures and guidelines for alerting and escalating issues to technical staff.
User Support Operations: Perform initial Tier 1 help desk functions, performing basic troubleshooting and providing front-line user support in accordance with Standard Operating Procedures (SOPs). Escalate complex or critical issues to on-call Tier 2/3 Administrators or Facilities Engineering when necessary.
Shift Handoff & Documentation: Maintain a comprehensive, chronological log of all night-shift events, actions taken, and system behaviors. Deliver a detailed shift handoff briefing to incoming morning personnel at 0700.
Required Qualifications
High School Diploma or equivalent.
Ability to obtain and maintain DoW Secret security clearance.
Basic understanding of computer hardware, software, and networking concepts.
Strong verbal and written communication skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Customer-focused attitude with a desire to help others.
Willingness to learn and adapt to new technologies and procedures.
Willingness to work third shift, to include weekends and holidays, 11:30PM-07:30AM.
Preferred Qualifications
Associate’s degree in information technology or a related field, plus two years' experience in a HPC environment.
Prior data center, IT help desk, or network operations center (NOC) preferred.
Experience with Linux or other UNIX-like operating systems.
CompTIA Linux+, Security+, or equivalent certifications.
Work Conditions
Work Model: Onsite at customer facility
Travel: None or minimal based on program needs
Work Hours: Third sift (2330-0730 ET) to include weekends and holidays
Why nLogic
At nLogic, we support mission-focused defense and space efforts that have real-world impact. Our teams work collaboratively alongside government and industry partners to deliver high-quality, mission-focused solutions.
As a 100% employee-owned company (ESOP), our employees directly share in the success of the organization, creating a culture of accountability, ownership, and long-term investment in our work.
We offer a stable environment with opportunities to develop new skills, take on meaningful responsibilities, and contribute to efforts that support national security and advanced technologies.
Summary of Benefits
nLogic offers a comprehensive benefits package including medical, dental, and vision insurance; paid time off; 401(k) retirement plan; Employee Stock Ownership Plan (ESOP); and professional development support.
Position Details
U.S. Citizenship is required
Must be able obtain and maintain a U.S. Secret security clearance required
This role is performed on-site at Wright-Paterson AFB in Dayton, OH.
How to Apply
Qualified candidates should submit their application through our online portal to be considered for this opportunity.
Equal Opportunity Employer
nLogic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Related keywords
HPCComputer OperatorData CenterLinuxSlurmNOCHelp DeskSecurity+Linux+InfrastructureUPSGeneratorsNetworkingHardwareSystem MonitoringTier 1 Support
nLogic is a 100% employee-owned small business transforming challenges into solutions through innovation and dedication.
Industry
Defense and Space Manufacturing
Company size
201-500 employees
Founded
2009
Headquarters
Huntsville, Alabama
LinkedIn followers
2,290
nLogic is an employee-owned, small business that delivers logical solutions to our Government and industry customers. Our customers include Army, Navy, Air Force, Special Operations, Missile Defense Agency, Defense Commissary Agency, NASA, and US Department of Agriculture. Core competencies include system engineering and integration, software life cycle, modeling and simulation, test and evaluation, logistics, information technologies, and cyber security. Current office locations include Huntsville, AL; Vandenberg Air Force Base, CA; Fort Greely, AK; Colorado Springs, CO; Fort Lee, VA; and Arnold Air Force Base Tullahoma, TN. We are ISO 9001:2008 certified, AS9100C compliant, CMM-I Level 2, and ITAR registered.
Our Vision:
Our vision is to be the premier provider of products and services in our market, by offering innovative and logical solutions essential to meet our customer’s needs.
Mission:
Our mission is to employ highly skilled and responsive individuals dedicated to consistently providing superior services and products. We use honest, ethical, and accountable business practices to help our clients exceed their goals in the most cost effective and time efficient manner.
Long-Standing Customer Values:
Exceed customer requirements & expectations,
Ensure quality on consistent basis,
Conduct business with integrity & respect,
Be dependable and responsive,
Accept accountability for our actions,
Perform within reasonable cost, and
Be trusted teaming partner.
Long-Term Employee Values:
Attract & retain high-quality personnel,
Provide quality management & leadership,
Ensure challenging & stable environment,
Encourage professional development & career growth,
Reward exceptional service,
Maintain outstanding benefits package, and
Enable employee ownership.
Offices: 4955 Corporate Dr NW, Suite 102, Huntsville, Alabama 35805, US
How many Customer Service & Support jobs are open in Dayton, OH right now?
There are currently 778 open customer service & support positions in Dayton, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Dayton, OH?
Companies currently hiring include Domino's, Life Time Inc., Symmetry Financial Group, Premier Health Partners, Logan Services A/C, Heat & Plumbing, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Dayton, OH?
Yes — 84 of the 778 open customer service & support positions offer remote or hybrid work (55 remote, 29 hybrid).
How do I apply for Customer Service & Support jobs in Dayton, OH?
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